6 years ago, Joe Calise
Love the service, HATE the APP
I am not one to usually complain. I contacted the company directly on NUMEROUS occasions, only to be brushed off with no resolution. I am not asking for a new feature, I am asking for the APP to work as intended. Like many of us, my phone connects to the Bluetooth in my car. Once connected, my message notifications turn off. This is an Apple thing. I don’t get notifications for texts, emails, Facebook Messenger, nor ZipWhip. Once disconnected from my Bluetooth in my car, all my notifications work, EXCEPT ZipWhip. If I reboot my iPhone 7+, ZipWhip notifications work again. I was told by ZipWhip that this is an Apple problem, but I explained all my other notifications work, and they said, “um, yeah, we don’t know why. We will get back to you”. It’s been well over a year, and it is still an issue. Truth is I love the service, but hate the APP for this reason. If I had an alternative, this would be the reason I would switch. I am hoping after posting this, they will finally address the issue since my calls and texts have not yielded any results in over a year.