This is your best option for a VPN. You can stop looking, because not only is it the cheapest VPN out there, it might also be the fastest. My experience with this app has been great, and so has my family’s. After many months of searching for a reliable VPN, I stumbled across this one in an advertisement, and immediately downloaded it. I was desperate, because the struggle of finding a good VPN for Chinese users is so hard. I tried the 1 hour free, and it immediately felt like I wasn’t even in China anymore. My previous VPN had everything working so unbelievably SLOW, but this one just tops all VPNs. By the way, this is my personal opinion, I am not a bot or the company!!! ❤️❤️❤️❤️
Don’t get me wrong, the service was awesome. But today I just got banned from the service for no reasons, all because of some AI system that has come online recently. The systems detects “abnormal operations” and suspends so-called suspicious devices indefinitely. Once you get banned you lose all your remaining days of service, you cannot purchase any plans, you cannot logout your devices, and you cannot delete your account to start over. I contacted support and they told me it was a third-party block (what?) so they couldn’t figure out what the problem was unless I send them a list of apps and websites I visited so that they could file complaints. It was too much for me so I just asked for a refund. If you are new to this app or still have an active account, please beware of this change. I don’t think I’m gonna return to this app in a while, I mean I literally can’t even if I want to. But even if my account recovers I’m probably not gonna use it since I don’t want to use a service which could get me abruptly banned for no reasons. Anyway, it’s been a good few months of experience until now, cheers.
Run! Don’t wait your money and time. Connection doesn’t last for more than 5 min. I used them for over 2 years. Their service has gone down bad. Connection doesn’t last more than 5 min when I turn it on, and sometimes it DOESNT EVEN CONNECT. It drops quickly and super unstable. I always paid premium for the service AND yet, Not only is the connection bad, all the options offered in the app, connections to different countries are not available for use at all, when you are supposed to have good access to all of them. And instead only the “fastest”connection button which is a system auto choice connection is available, which only takes you to the Hong Kong round. And with the supposedly “fastest”, it drops me every 5 mins! And sometimes it doesn’t even load or connect at all! Their customer service is extremely unprofessional and doesn’t serve or solve problems either. Didn’t even answer my question and problems which is exactly what I put in here. Horrible service. RUN. Do not wait your money or time!! I paid for the price now y’all can take my lesson.
Service was great. They scammed me out of my funds. When I had 200 days left paid in full they cut my account off stating this "According to the reasons I learned, the use will be detected by the Al and the account deactivated if the use is potentially harmful to other users' network security and usage experience: Abusing third-party services, attacking other people's networks, etc. through fast connectivity Long-term network utilization exceeding system thresholds that affect the security and usage of other users, etc. But don't worry, you can provide the recharge records, we will help you do the refund processing, will never let you lose, hope you understand." I am not hacker and I am not even good at doing normal things. Then they said they would refund my money if i gave them the credit card i used and the amount from half a year go. Who would keep that info. Im my case i own a multi million dollar business. I spend over 100k just on advertisement on the 14 cards i use. I spend close to 3 million dollars on my cards and I am expected to dig up my records for a refund. I dod not even do anything wrong. They have AI cutting off paid accounts and basically refuse to refund you. Who would keep this information for a refund. Why would you ever expect a vpn to block you that you paid for. Do your self a favor and choose another vpn.
I have been using your VPN app for quite some time now and I must say, it's one of the best VPNs out there. The app runs smoothly and the speed is impressive. However, I have been waiting for over a month now for the iPad version to support landscape mode, but unfortunately, it still doesn't. As an iPad user, it can be inconvenient to use the app in portrait mode, especially when I'm multitasking. I hope the developers can release an update soon that includes support for landscape mode on iPads. Thank you for your hard work and I look forward to seeing this feature added soon.
Tried different ones that are free even nordvpn which I payed for for 50$ a year wasn’t working,thankfully got a refund. Some worked but lasted for maybe 1 week maxed. There’s one on the AppStore that is in Chinese that did worked but payments were in alipay or some other Chinese payment so apple payments wouldn’t work. I came across this had a free trial worked because their vpn was in hongkong which is great. Saw their subscription was very cheap, honestly the best value there is. Hopefully the firewall doesn’t ban this in the future. I would definitely use this next time I go to China for sure. 5star :)))
Having traveled to China multiple times, I was beyond frustrated last year with Nord VPN and VPN Express, both of which claim to work perfectly in China, and both of which failed miserably. This year we heard that Let's VPN worked very well. I was highly skeptical, but the cost was cheap enough I figured I'd give it a try. I couldn't be more pleased with the service! No issues connecting, and it really does speed up web pages. Admittedly I paid for platinum service, but still only $9 per month. Totally worth it!
This is what I personally think is the best VPN software, with secure, fast and stable links, and high-quality customer service to answer questions. In the process of using them, I have hardly encountered any errors. These are the advantages of this application. After the subscription, I will still consider this application as the primary consideration.
Worst ever support I’ve seen. I waited hours for support to reply about refund, after hours they finally replied. and I was a few minutes late to reply their message then conversation gets terminated. The next day I tried again foe refund, now they are doing math about how many hours I have delayed plus handling fee and App Store fee yadiyada, I don’t come for math class. So end up refunded a tiny portion even though I only used service for 2 hours. Never recommend the service, they don’t know what means services. Choose express vpn as more reliable and accountable provider. Trust me you don’t want to try this one.
I am in China. I have an Alipay account but it won’t let me use it to pay. I somehow got it to work where I paid through my Apple account, but trying to renew- again, it won’t let me pay with my Apple account. If you can get it to download, it was the best VPN I have used on my phone while in China. Just disappointed that it isn’t easier to pay for the service.
Used it just for one week ( I paid for the 30 days plan), then it expired.. I contacted the support and they said that I got banned from using the vpn because my computer's wifi adapter is a bit faster than their expectations.. I told the support I would open a new account and not use my computer again and I couldn't even log out of the banned account.. the support couldn't fix the problem so they literally said "you can't use our vpn, you can't log out of the old account, you can't make a new account on your devices!"
Apparently they now have an AI powered system that can monitor your network traffic and have the right to ban your service. And even worse that they claim it is a service provided by a unknown third party company, and they have no control over this system or any bans that issued by the system. Which sounds very concerning and suspicious to me. They also have the worst customer service I have ever seem. Be prepare to get ghosted during the middle of your support or asking you to solve your own problem. I am expecting to see their useless developer reply soon.
After many failed experiences with other VPN’s, I am happy to say Let’s VPN works almost every time and only very rarely needs an off/on to get it going again. I decided to subscribe for a longer term with this provider and recommend it to others.
the vpn is extremely fast and it works well when you have the free time to use it. but Iranian people can’t pay to continue using it, we don’t have the ability to use ApplePay or any international payment services. i wish you could do something about it and help us to have access to the world.
I bought it due to my friend suggestion. I tried its 1 hour free testing and it worked very well and with high speed. I bought 1year subscription and provide it to platinum version. But unfortunately this app doesn’t work after 2 and a half months. Even if I can connect to auto region it doesn’t work and its speed likes snail. I don’t suggest it anymore to anyone. They don't even try to solve my problem. I can’t imagine some company do it to their costumers. I trust them but they answer me like this!!!!
I am not interested in using Alipay or anything that is written in Chinese. I paid for my 1st. 3 months with Apple. Where are the options to pay? Great app, but like all VPNs the cost cutting ruins the experience somehow. I want to use the verified app thru Apple and consider it worth the minimal extra cost.
When it works, and let me emphasize WHEN, it works great. Fast speeds, everything is unblocked in China. But the problem is, after installing the app, I cannot use mobile data. I have China mobile and it just refuses to work if i am not connected to WiFi. When I don’t have WiFi it says “make sure let’s vpn wireless data is enabled.” What on earth does that mean??!!!! Where do I enable that??? It says nothing on how to do so. Please fix.
The connection speed is fast, only takes 2 or 3 second to be connected. I realize that only VPN owned by Shenzhen or Hong Kong company are the most reliable ones, and the one from foreign companies doesn’t provide stable connection and fast speed.
The service worked smoothly and was inexpensive. However, after 2 months of use, my account was deactivated for no reason(I was using just as usual). I couldn’t logout or delete the account, the customer service said my device can no longer use their service. Really frustrating stuff, use it for shorter periods of stay. Avoid it if you want a long term stable vpn.
I work in China a few months each year and it’s always a problem. I’ve used them all. Astrill works great but very expensive. This works well if not the best. I don’t know why. But it works. Thank you for restoring my connection to the world
This vpn doesn’t need to add a profile, the regular plan connects only to Hong Kong and it is FAST. Like stupid fast, like no VPN fast. It connects within 3 seconds, is 100% stable, and can support 2 devices including Mac computer. UPDATE: dev got back and explained more. Thanks!
I had pay for few VPN like N*** VPN , M*f* vpn , but this all are ducking stupid when I switch on it make my data internet been blocked, I would really love to keep this vpn because it’s stay high speed anytime ,unlike the others vpn that I pay 100 dollar with snail speed
I have tried VPS including Express,Vypr and Nord. None of them work except for this one! I am so grateful for this and I would recommend this. It is cheap you can customize how many days you would want it for, and the list goes on.
It says give you 15 to 35 days for free if you subscribe 3 months plan. And it does not support in app purchases, it jumps to safari to open the payment page, once you finished the payment, there’s only 3 months, no additional 15 to 35 days they promised. And they told you that you did not use the device to make the payment. Tell me, I seeing it on my iPad, why I don’t use iPad to make payment instead of to use Mac? To show you that I have MacBook? What’s the logic?
This VPN is used by locals in countries that black out our favorite media. You’ve tried the rest? Cancel them & use the best. Seriously I’ve now added every device for every family member to this VPN.
But I have to say when my vip is dead, I cannot purchase it again because the vpn doesn’t work. I mean if I want to buy the vpn, it must jump to safari to show that. I think you can just change this situation literally. Just let me charge that in app, I cannot open that page when the vpn disappears.
I bought the 1 year subscription last year and I hardly use it for about totally 8 months. The rest of my time I either couldn’t connect or had a low speed. Unfortunately I bought this vpn again and this time the speed is low once I use it. Customer service repeatedly say reinstall the vpn or restart your phone and so on. But I think it’s their fault. I’m frustrated about that.
When u will add more devices support? It’s so inconvenience, even it’s okay for u to raise the price it’s fine, I would like to pay more to get multiple devices supported, now it’s only two, come on, it’s not fair to pay more to get another account…
Hate their customer service and not high speed at all
Yes it can connect to website I wanted to connected to but I don’t see the high speed it is talking about. It take a long time to load the page. Every time you click and jump to a new page you have to wait for a long time. IT IS NOT SUFFICIENT. I AM A PLATINUM MEMBER AND STILL LAGGING. I also don’t like to customer service, the answer given by the customer service doesn’t answer my question.
This has been the most reliable and fastest VPN that I have used during my stay in China. I don’t know how they do it, but I am sure glad that this app exists
Idk if this is my wrong feelings after my other VPN is been dead for days. But this is super smooth! I will give it a longer time to try out to see if this work the best for me.
It was fast and reliable and cheap , everything was perfect until I got banned for so called “abnormal usage ” or whatever, then I contact the service and she said it’s the AI who detected my “abnormal usage” and banned my account and it’s permanently cannot be recovered , all I did was install on my new PC and used it for less than 1 hour.
The VPN is quite stable without some minor auto disconnection sometimes. It is fast enough. But one account can only be used in two devices, I hope they could let users to add more devices.
Among the many VPN services, this VPN stands out for its competitive pricing and excellent customer service. It offers a variety of package options and ensures that every user receives prompt and effective technical support
I heard that this vpn worked in china so I got it. Well it works for about 2 minutes per session. Then it says its connected but kicks me from any wifi im connected to so theres no internet. Afterward, I have to manually go. Back into the app, disconnect, and reconnect and itll work for another 2 minutes. Gotta redo all that again. Change your motto to “vpn that always connects for 2 min”
Thank you to this company for developing a reliable VPN! Works really well, all the time. Best one I have ever used, and I have been using VPNs for a long time.
Hi, I am still waiting for help on my account and there hasn’t been a response. I bought the platinum plan for 12 months and it’s not working. I want to switch to a different account but it says “ Your operation is too frequent and cannot be completed temporarily, please try again tomorrow.”
Got banned randomly and cannot use the app ever again.
Only thing I use was google chrome and suddenly one day I cannot connect to the vpn anymore. Had a message with Kevin from Kuailian customer support and they told me quote "You can no longer use our software, you can't undo it, you understand?" There are no second chances, period.
I bought the one week plan, the first day it worked very well, but the second day (today) it’s not working at all. I asked about it on the online chat, they just told me the vpn will be back in 1 hour. Now it has been 3 hours and I still couldn’t use it.
Hello, this program is not working, I already wrote that after the new update, I have a problem connecting to the network, although this program is completely paid, but it does not provide good services, I really regret the amount I paid for this program.
One day out of no where the app blocks you resetting your subscription time to 0. After you contact them they use the “AI system” excuse for a slow refund. They won’t fix the issue and will block you from logging out blacklisting devices you have linked. Worst experience for a VPN.
