Our family appreciates the convenience of the PML gate online access. It allows the freedom to update any guests for our Airbnb. We are Super hosts so it’s really important at the gate the very first impression of PML is positive for every guest. It does translate to happy stays and happy guests bring a lot of $$$ into Groveland. I recommend all our local food places & Marina rentals and yes guests do avail themselves of these - MarVal items & many empty pizza boxes, lake rentals and The Grill comments are left frequently! Great job gate keepers - did you know you are the portals to bringing in extra finances? If you or anyone on the PML board disagrees, please contact me - Anne & David Hartwell Unit 10-24. I’m impressed PML has forward thinkers!! Thank you!
The Guards are nice people but too many times unable to find a registered guest either by first or last name, when I am sure they are registered . So they are forced to call the house phone and it cancels the benefits of ore registration. Maybe a portable microphone connected to the PC into which the guest speaks his/her own first and last name and the program finds them. I did that for another HOA and it worked fine.
This app definitely needs considerable improvement. The app requires that I sign-in every time I want to add someone to my list, but it doesn’t have the facial recognition feature, so manual sign-in is required each time. Also, the app limits the number of people/companies you can have on your list to 40, but doesn’t say that upfront. Instead, if you already have 40 and try to add another, the following error message flashes across the screen for a split second: “ENTRY FAILED! Your community does not allow the entry of more than 5 current or future guests.” What does that even mean???
Gate access, although it has a unique icon, works well for notifying the entrance gate of guests coming in. Guests can be registered for 1 day or several days into the future. It works well but does need constant updates along with a lot of other software coming the apple APP store. Easy to use once setup.
This is the only app like this I’ve ever used, so probably not fair for me to review because the crashes could be from our own HOA’s equipment, etc. I think for the price when it’s working it’s definitely worth it, but it does crash more often then it should but that could be the hardware our community owns, not the app. If I was looking for my community I would give it a try, it’s definitely easy to add guests from your phone and see the history, etc.
Trying to use the feature for a one time event - add multiple guests for access on same day. Just spent 40 mins loading and reloading names for event. Had to do it manually because option to select from contacts not working. Doesn’t matter if you select a date before or after adding names, the message is the same “must add date of today or later” which I did of course. No way to get past it and save. Apparently I will have to send these one at a time. Crazy.
I wish they had an easy-to-integrate barcode feature. Think about this: you create a barcode for each guest list based on the guest list, which the owner may then provide the barcode to the guest by mail or text . When the visitor presents their barcode at the entrance, security just scans it to determine who the visitor is and which home he is going to. Needs less bother for security and easier access for guests. Others have it why can’t you?
I love this app! It’s simple to use and I can add my guest and what makes it even better is that I will get a notification when that guest has been allowed through the gate. It allows me time to put my pets up and I can’t speak highly enough about it.
App stopped working after the latest update. It won’t open. I tried deleting the app and reinstalling it to no avail. I then powered off the iPhone and restarted it, also to no avail. Your app’s description in the App Store says it requires iOS 11.0 or later. That can’t possibly be true. What do you need for the app to work, a brand new iPhone? Why don’t you be truthful with your description so people won’t waste time with your stupid app and will simply pick up the phone the old fashioned way and call the front gate for visitor access.
The program is good but if the Guards don’t utilize this program; what a waste of good information to help them move the Guest Gate Faster. I still get Calls even with every person that comes to this house and they’re on the permanent list or the vendors list. Meeting / training needs to be done for these Guards in a BIG WAY
It’s always a pleasure when we are getting a delivery to add them to our list. And our regular service calls are listed on our permanent list. And when we have to allow someone on a one time call it’s very easy.
Basic and not well designed. For example, to put a guest on the list you are prompted for first and last name. But what about specifying access for a vendor by company name? The notification sound is a door bell, same as used in Ring and other doorbell apps. This is a ridiculous choice for gate access and there is no provision in the app to change it. (This is not an ios setting issue.)
This has been an improvement on our gate system, it’s fairly easy to use. The hardest part will be moving the list on the old system to this new one. Notifications when names on the list are about to expire would be a helpful improvement.
It I very confusing how we input a guest who wants to come out from progressive? I have various people coming to see me from progressive, and I do not know how to put them in for a specific period or for a day. It is very confusing as I put them for a continuing basis, or a current guest
Thanks So Much For Looking Out For All Of Us Margaritaville Family n Friends! Although We r finding out, there r a lot of Companies n Workers Who Already Have a Free Pass to get in and that’s a Great Help in case We forget to Put in The Gate Access! Kudos To The Gate Guards n Thank You Again! The Petuch’s!!!
What would be nice if gate access notifies home owner person came thru gate. We had that notification at Windgate Ranch. So if garners or other vendors came in when they weren’t suppose to we would know that and notified the guard gate. Just a suggestion .
The app allows for easy facilitation of visitors and vendors. It is good to know that your guest list/vendor list will show up as a text to remind you of the appointment/ visit. The scanner allows for less back up onto Indiantown Rd.
I’ve used this app for more than 5 years and it gets better in very tiny steps. It has several problems: 1) editing an existing entry forces you to reselect the dates 2) selecting date ranges frequently chooses multiple dates when only wanting a single date 3) existing entries “slide” to reveal other options when not actually touching them 4) we have multiple gates in our neighborhood but notices don’t specify which gate a person enters through (this may be due to other parts of their system but it’s really annoying)
I feel very comfortable and safe knowing that individuals attempting to make a visit to my home are scheduled and listed at the gate and required to show id’s as well as my being informed with their entry.
Love the convenience of adding a guess on my phone. I also like the ding notification when they have gone through the gate, I then know they will be at my condo soon.
With the exception of a short blip with the app a few months ago, since we moved into Del Webb I found found the app easy to use, convenient and self-explanatory .
Automatic logging in quests makes it easy to do. I don’t have to get an annoying phone call from the gate. Best part is you can schedule arrivals in advance!!
We like the app, but we’re not receiving notifications from the gate via text. They are coming in on email and that we don’t see constantly. Can we get the notices by text messages? Thank you!
All ways friendly, if I make a mistake they catch it and are so nice in their response. Just like to thank them for their alertness, if that’s a real word. Anyways 5 star to the entry security guard’s.
I like the app, but maybe there should be a prompt that asks begin date and end date. I appears you kind of have to guess to press the date twice for the begin end date. Maybe it’s just me.
Gate guard Jordy was very very rude to me 2 days ago. No gate guard should disrespect anyone coming through the gate. Spoke with other residents who also complained about her
I’m glad that we can call in guests electronically, but this app is clumsy when it comes to registering guests for one or a few days. That particular choice is not listed on the initial menu; so, each time I’m using this app I have to figure out again how to do it and it’s not intuitive.
Love the service; and don’t know if this is a function of gate access or the neighborhood, but the kiosk is pretty “wonky” regarding the fast pass. Can be a frustration getting the QR to read.
If you ask for a second phone number or name on the account, both contacts should open the access, but that’s NOT the case. Why ask for a second contact/phone when only the primary works?
I don’t understand what the Fast Pass does??? Is it really any faster or convenient? My guests still have to provide an ID. What’s so fast about this system compared to the old??
My permanent contacts have been removed from my contact list. Lawn care wasn’t let in because their contact was delegated. Now reviewing my. Contacts there are a lot of permanent contacts that have been deleated.
ABDi GateAccess Mobile App allows registered gated community residents of the GateAccess.net website to access their guest list and recent visitor list. It also allows residents to change and add to their guest list and other aspects of their file directly from their iOS device.
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