ABDi GateAccess

Our family appreciates the convenience of the PML gate online access. It allows the freedom to update any guests for our Airbnb. We are Super hosts so it’s really important at the gate the very first impression of PML is positive for every guest. It does translate to happy stays and happy guests bring a lot of $$$ into Groveland. I recommend all our local food places & Marina rentals and yes guests do avail themselves of these - MarVal items & many empty pizza boxes, lake rentals and The Grill comments are left frequently! Great job gate keepers - did you know you are the portals to bringing in extra finances? If you or anyone on the PML board disagrees, please contact me - Anne & David Hartwell Unit 10-24. I’m impressed PML has forward thinkers!! Thank you!

The program is good but if the Guards don’t utilize this program; what a waste of good information to help them move the Guest Gate Faster. I still get Calls even with every person that comes to this house and they’re on the permanent list or the vendors list. Meeting / training needs to be done for these Guards in a BIG WAY

This is the only app like this I’ve ever used, so probably not fair for me to review because the crashes could be from our own HOA’s equipment, etc. I think for the price when it’s working it’s definitely worth it, but it does crash more often then it should but that could be the hardware our community owns, not the app. If I was looking for my community I would give it a try, it’s definitely easy to add guests from your phone and see the history, etc.

Trying to use the feature for a one time event - add multiple guests for access on same day. Just spent 40 mins loading and reloading names for event. Had to do it manually because option to select from contacts not working. Doesn’t matter if you select a date before or after adding names, the message is the same “must add date of today or later” which I did of course. No way to get past it and save. Apparently I will have to send these one at a time. Crazy.

It I very confusing how we input a guest who wants to come out from progressive? I have various people coming to see me from progressive, and I do not know how to put them in for a specific period or for a day. It is very confusing as I put them for a continuing basis, or a current guest

Basic and not well designed. For example, to put a guest on the list you are prompted for first and last name. But what about specifying access for a vendor by company name? The notification sound is a door bell, same as used in Ring and other doorbell apps. This is a ridiculous choice for gate access and there is no provision in the app to change it. (This is not an ios setting issue.)

This has been an improvement on our gate system, it’s fairly easy to use. The hardest part will be moving the list on the old system to this new one. Notifications when names on the list are about to expire would be a helpful improvement.

What would be nice if gate access notifies home owner person came thru gate. We had that notification at Windgate Ranch. So if garners or other vendors came in when they weren’t suppose to we would know that and notified the guard gate. Just a suggestion .

With the exception of a short blip with the app a few months ago, since we moved into Del Webb I found found the app easy to use, convenient and self-explanatory .

I love the new system. You don’t have to wait until someone answers the phone and you get notice when your guest enter through the gate. Thank you

You can save you community, etc and it takes less time to add, for instance, a delivery driver.

Gets the job done for my needs. Just like all apps, probably needs updating. Just can't figure out what needs to be updated.

Used this Apps service for several years and always reliable. Would highly recommend.

This app is easy to use. I like the convenience of being able to let our company through the gate via the gate app.

All ways friendly, if I make a mistake they catch it and are so nice in their response. Just like to thank them for their alertness, if that’s a real word. Anyways 5 star to the entry security guard’s.

Wish I can delete the past guests from list. Like erase history.

I’m glad that we can call in guests electronically, but this app is clumsy when it comes to registering guests for one or a few days. That particular choice is not listed on the initial menu; so, each time I’m using this app I have to figure out again how to do it and it’s not intuitive.

We like the app, but we’re not receiving notifications from the gate via text. They are coming in on email and that we don’t see constantly. Can we get the notices by text messages? Thank you!

I still don’t receive text notifications of guest arrivals and I set up to receive them.

This works great and I love that I’m notified on both my phone and iPad when my guest has arrived at the front gate.

This app gets the job done but could be more user friendly. Would love to be able to quickly access and add previous guest.

Love this app and it’s ease of logging in visitors and permanently adding family

Why is Spectrum Mobile not a choice when you try to enable Text notifications when guest entering the gate ?

I don’t understand what the Fast Pass does??? Is it really any faster or convenient? My guests still have to provide an ID. What’s so fast about this system compared to the old??

My permanent contacts have been removed from my contact list. Lawn care wasn’t let in because their contact was delegated. Now reviewing my. Contacts there are a lot of permanent contacts that have been deleated.

Very easy to use. Like the ring when party arrives

Had a vendor on quest list and he was denied entry. He had to explain who and why and that he served multiple homes in development.

Very easy process. Easy to use once learned.

Consistently off service, or with connection response issues and also the guards at the gate can’t receive updates of visitors quick enough… very poor reliability! Not recommended at all… shame on our HOA and admin office for choosing this poor service app.

It’s so easy! Never have I had a problem….

Joe is great to know. We look for him every time we go through the gate.

When phone at front gate is busy. This app is best.

Works well appreciate it and convenience it gives

I have memberships in multiple communities that use gate access. Can you update the app to allow for easy switch so I do not have to log off from one and then log in to the other. Real pain

I like it because it’s so easy to use

Great easy to use Application

Great app, but the permanent button does not work so I have to renter guests once a month.

Great friendly security service

It works well for me & is easy to use.

Thanks for being there for us

I am trying to put my pet sitter in for the full year and can’t figure out how.

Great but the guest lists should display in alphabetical order for simplicity

Hopefully in the future, it will be compatible with the Apple Watch

This app is very helpful and convenient to have on iPad or phone.

It’s nice not to have to call the gate.

Great service. We (PC’ers) are so fortunate to have this security patrol/gate service.

Adding a guest or updating the list is easy.

The officers at our gate are terrific!!! (Especially Nadine) she goes above and beyond for the residents. Thank you

This works well

When selecting a date it’s hard to distinguish between the start date and end date