Our family appreciates the convenience of the PML gate online access. It allows the freedom to update any guests for our Airbnb. We are Super hosts so it’s really important at the gate the very first impression of PML is positive for every guest. It does translate to happy stays and happy guests bring a lot of $$$ into Groveland. I recommend all our local food places & Marina rentals and yes guests do avail themselves of these - MarVal items & many empty pizza boxes, lake rentals and The Grill comments are left frequently! Great job gate keepers - did you know you are the portals to bringing in extra finances? If you or anyone on the PML board disagrees, please contact me - Anne & David Hartwell Unit 10-24. I’m impressed PML has forward thinkers!! Thank you!
The program is good but if the Guards don’t utilize this program; what a waste of good information to help them move the Guest Gate Faster. I still get Calls even with every person that comes to this house and they’re on the permanent list or the vendors list. Meeting / training needs to be done for these Guards in a BIG WAY
This is the only app like this I’ve ever used, so probably not fair for me to review because the crashes could be from our own HOA’s equipment, etc. I think for the price when it’s working it’s definitely worth it, but it does crash more often then it should but that could be the hardware our community owns, not the app. If I was looking for my community I would give it a try, it’s definitely easy to add guests from your phone and see the history, etc.
Trying to use the feature for a one time event - add multiple guests for access on same day. Just spent 40 mins loading and reloading names for event. Had to do it manually because option to select from contacts not working. Doesn’t matter if you select a date before or after adding names, the message is the same “must add date of today or later” which I did of course. No way to get past it and save. Apparently I will have to send these one at a time. Crazy.
It I very confusing how we input a guest who wants to come out from progressive? I have various people coming to see me from progressive, and I do not know how to put them in for a specific period or for a day. It is very confusing as I put them for a continuing basis, or a current guest
Basic and not well designed. For example, to put a guest on the list you are prompted for first and last name. But what about specifying access for a vendor by company name? The notification sound is a door bell, same as used in Ring and other doorbell apps. This is a ridiculous choice for gate access and there is no provision in the app to change it. (This is not an ios setting issue.)
This has been an improvement on our gate system, it’s fairly easy to use. The hardest part will be moving the list on the old system to this new one. Notifications when names on the list are about to expire would be a helpful improvement.
What would be nice if gate access notifies home owner person came thru gate. We had that notification at Windgate Ranch. So if garners or other vendors came in when they weren’t suppose to we would know that and notified the guard gate. Just a suggestion .
All ways friendly, if I make a mistake they catch it and are so nice in their response. Just like to thank them for their alertness, if that’s a real word. Anyways 5 star to the entry security guard’s.
I’m glad that we can call in guests electronically, but this app is clumsy when it comes to registering guests for one or a few days. That particular choice is not listed on the initial menu; so, each time I’m using this app I have to figure out again how to do it and it’s not intuitive.
My permanent contacts have been removed from my contact list. Lawn care wasn’t let in because their contact was delegated. Now reviewing my. Contacts there are a lot of permanent contacts that have been deleated.
Consistently off service, or with connection response issues and also the guards at the gate can’t receive updates of visitors quick enough… very poor reliability! Not recommended at all… shame on our HOA and admin office for choosing this poor service app.
ABDi GateAccess Mobile App allows registered gated community residents of the GateAccess.net website to access their guest list and recent visitor list. It also allows residents to change and add to their guest list and other aspects of their file directly from their iOS device.