Awesome App from the #1 HR Services Provider at USA, running payroll for both Salaried Employees & Contractors happens with very few clicks, most important all Payroll Reports are readily accessible & can be easily downloaded when needed for business reporting purposes. Onsite at USA Customer Support for this App is very helpful as one gets to speak to a real person knowlegable about USA Governmental Laws & Procedures. ADP for providing us with this wonderful App we say Thank You!
Unfortunately it completely does not work for my case. I have 3 companies that I need to switch between, and when I sign in it asks me to choose one of the 3 companies, then when I do it asks me to sign in again, but once I sign in again I'm right back to choosing one of the companies. It's an endless loop. So I try to go into a browser to log in, and alas, as soon as you try to sign in on a mobile browser, it automatically transports you to the App Store and wants you to download their app that doesn't work! Wow. Completely useless to me until this issue is fixed. I'm sure it will be a 5 star app when this issue is resolved, but unfortunately due to the circumstances I am going with 1 star since I literally can't to anything until I'm sitting at a PC.
I am the administrator at my company. On vacation and have to run payroll so I try to login for the first time. The website leads me to this app which DOES NOT WORK. I keep getting an error message telling me that I don’t have access and to contact my company administrator. So, contact myself. I am the only person at my company who has ever logged onto this product at all; there’s no one to help me and this app is useless. To the response: what support team? As I wrote in my review, I am the administrator. I’m also the only employee at my company. We don’t have a staff, let alone someone in charge of making this terrible ADP app functional. Here’s a thought: if it requires a company to have a dedicated IT person to manage your app, your app isn’t working right.
ADP run is smooth and seamless when on a desktop but the app is lacking. Our main issue is we cannot see who is clocked in at any given time which makes managing and communicating with employees impossible. On the browser you can view this info from the “who’s in today” which is great. PLEASE make this a mobile feature. It’s also nearly impossible to view schedules by day so if I wanted to see who is working any given day of the week I’d have to sift through each employee to see when they are working. It feel like we are completely lacking control when not able to easily accessing basic timekeeping info.
In the app I used to be able to go through employees quickly by entering their hour in, then it would go right to the next employee where I could enter their hours. Now I have to click on an employee, enter their amount click done, back out to the employee list, click on the new employee. When we have over 50 employees that’s a lot of clicking and not a smooth transition. I can’t imagine the large companies entering theirs in the app. I feel like the app transitions backwards unless I am missing how to go directly to next employee without having to go back to the employee list when entering in payroll. At least I can now add an employee in the app… that is a step forward!!
As a business owner this app has made my life so much easier. I’m out in the field helping my techs and I remembered it was almost past the time to be able to run payroll for my sales reps. It should be the job of someone in the office but I’ve always done it. So I pull over on a random street in Huntington Beach, take 15 min on the app and finish payroll for my sales reps who work so hard. Love this app.
It is easier for me to run payroll on the app, than their website! So far the app has worked great. I’ve run 2 payrolls and it’s easy. I can do it from home or wherever I am. It doesn’t do all functions (some things you have to go to the website) but it runs payroll quick and easy. I can also see past payrolls easily.
Convenient to run payroll from my phone but ADP please have your info systems person fix these bugs: PLEASE Simplify the scrolling from employee to employee when entering in hours! It’s inconvenient to have to toggle back and forth from the data input screen to the main page where employees are listed. Other than that, this app has made my very hectic life more convenient. Thank you!
Love this app it is so easy to use for both business owner and employees. They can upload their own information and see all their paystubs, W2s etc and can also run a number of reports when needed. LOVE THIS APP! my accountant recommended it because they can easily use it at the end of the year as well. It makes my life a whole lot easier.
My only issue is that when i have a question and i “text” ADP, their response is often slow and I’ll be in the middle of working and they responses are slow so it can be hours of waiting, getting disconnected and sending another text to be reconnected before I get my issue resolved. No Never Be in a hurry.
Last week I ran out of the house without logging onto my PC and doing payroll conventionally … called my rep. She instructed me to download the ADP RUN app, which I did. I was very apprehensive regarding its performance and ease of use … to my surprise It’s probably the easiest app I’ve ever run in my life … Formatted very similar to the PC really happy using it. I did not have to become a molecular engineer…. Vic
Using this app, I can run payroll from anywhere. We have a small business and just a few users so it makes it easier for me to just click and run payroll and be done and get back to my other job as this is my volunteer position for church.
This is the update we have been dreaming of, finally it is here and would improve our workflows so much…. Except for that it doesn’t support users with multi company access! Will this support come eventually? Please let me know as we are dying to use this new app! Thanks!
After today’s update, I can finally run payroll reports, View/edit Employes info, and other payroll reals without crashes. The app is finally useful and much better than using the website now. Thanks for fixing the bugs!
The main thing I get asked to do off hours is resend employees their ADP access link and this app does not allow administrators to do that. You can’t use the app to grant employee access, which is a shame. I’d love to be able to just pull up the app whenever I get these requests and deal with it on the spot, but I can’t. Hopefully this feature gets added soon as I have no real need for the app otherwise.
I can do just about everything I have had to do through the website on the app. In addition I can run payroll whenever that thought crosses my mind: at home, between classes, during a meeting, or on the bus during my commute.
Every time I try to open the website on my phone it makes me use the app. I don’t want to use the app. The app does not allow me to deduct vacation time etc … you put in “8” for hours and it adds time instead of deducts and there is no way on the keypad to use a minus or negative sign. This is very frustrating as a business owner trying to do payroll on a mobile device. Let me use the website!! Stop forcing me to use mobile that does not have the same use!!!!!
I am always on the go and always working late. When I can’t make it home on time to process payroll it makes it hard for me because then I have to call ADP the next day to ask them to please process payroll for me. I love this app because since I have been using the app I no longer feel like I have to missed a payroll since with the app it is literally in the palm of my hand and I can process payroll from anywhere! I even process payroll while vacationing in Jamaica! Love the app! Thank you so much Dora Thomas Owner Ebenezer Home and Office Cleaning Services
Wow, this app is fantastic! I'm literally on my feet all day and don't have time for office work until evening or weekends. So being able to knock some office tasks during the day via a mobile app gives me back some much-needed time. Huge, huge help!
What an easy APP. This makes my life so much easier on payday. I’m a working boss so I’m always on the go, but sometimes payroll sneaks up and I have to cover it quickly for my employees. This APP is so easy and makes payroll effortless from wherever you happen to be. JimG/AMP’D Electrical
The RUN payroll system by ADP is a remarkably easy to use digital system which takes a minimum of time and is written with a clarity others should mimic. I am delighted that I am able to complete my payroll in a mere few minutes and ensure that all deductions are taken and all payments to taxing authorities and Social Security are made timely and with accurate recordkeeping digitally available to me and anyone else that needs to see it. The RUN system is efficient, effective, and reasonable in cost. I recommend it highly. Lon B. Isaacson President Lon B Isaacson Realty, LTD Standard Retrofit, LTD LON B. ISAACSON ASSOCIATES
Love this new app so far. Way easier and better than old app (which was a piece of junk). Now I can do so much more, it looks like I may not need my computer as much to do my payroll each week.
This app has made running payroll for my small business a breeze! It’s extremely easy to navigate and very helpful to have “on the go”. Now I don’t have to have my laptop handy to get payroll done!
I really love using the RUN app by ADP. I am so on the go and this enables me to take a breath for five minutes and run payroll for my organization. People rely on timely and accurate payroll. It shows my employees that I value them. ADP Helps me take care of business.
Would be easier if we are able to edit our employees information on the app without having to log into the full site, like direct deposit info, address and such
Love the app for running payroll it gives me so much flexibility to run my employees hours and make additional adjustments as I need to , this is what I have been looking for to run my payroll, great job guys on building a nice payroll app
On the web, I can access all our employees time cards when logged into Run. It would be nice to have the same functionality available in the mobile app as that would greatly assist in processing payroll.
I will have to spend some more time on it but it seems better than the previous versions. It’s seems easier to use and can do more? Still not sure if it’s a replacement for the desktop ver but is helpful.
Has All the Features of Website - But Crashes when Trying to Use Them
Try to add an employee via mobile? Crashes. Try to edit employee info? Crashes. Basically anything related the People menu option crashes the mobile app. Everything else I have used seems to work though. Still, can’t give it a good rating unless it does everything it claims to do. And, in this case, it doesn’t.
I switched over from Quickbooks to ADP, and couldn’t be happier. I wish the product was cheaper, but it’s still worth it. The app is very seamless. It’s literally a breeze to run payroll. I would definitely recommend this product.
Thank you Angela for guiding me through ADP. It helps me in more ways than you can imagine all my life I wanted to be corporate ready and you guys got me in order once again thank you. Happy customer here Oneil Colley.
I really like the app, but the lack of being able to manage my zip recruiter candidate pool is a major gap. As a small business owner, I spend most of my time in the field with clients, and absolutely need to be able to responded to applicants in a timely manner. Waiting until I can get on the ADP desktop version hamstrings my recruiting process. Please add this feature to your mobile app product roadmap.
Can’t believe I can run my company’s payroll from the palm of my hand. Insane! Thank you to all the product designers, developers and PMs involved in bringing this to life and making it so easy. Yall are the real MVPs 🥲👏🏾
This app has saved our staff hours by simplifying the payroll process, onboarding process and much more NOW on your phone! It’s been a lifesaver for our small business!
I really like this company and the app. My payroll is done in minutes rather than hours. I can sleep at nights knowing that my taxes are done right. Definitely recommend ADP.
This app allows me to approve payroll from anywhere. I was in Europe with no cell coverage, stepped into a cafe with WiFi, and approved payroll without causing any disruption to my business. I love this app!
The app makes it easy for me to access my account on the go. Because sometimes I’m not in the office in time to run payroll. This application saves me a headache and time.
In this techno age, you can do almost all your business with your smartphone. ADP is no exception. I can run payroll from my fingertips. Even if I’m on a beach sipping little umbrella drinks!
1st time I proceeded through the app and it worked. Last time I tried it through the app I struggled. Must have improved the app to work simply and efficiently.
If I could give this app negative stars it would get negative four thousand stars. Some features like “View direct deposit information” are not available on the app, only on a computer. Customer service is mediocre at best, if you can figure out how to navigate to them through the phone menu.
Was able to do my payroll from my iPhone today – pretty amazing. Could still be improved if ADP didn’t put from its end users i.e. prompting with hours from previous pay periods, etc.. Unfortunately AP support does not match up to their IT capability.
I just upgraded my iPhone to the 14 Pro and the ADP Run app no longer works for me. After contacting ADP support, I uninstalled and reinstalled the app, restarted my phone, updated my software and it still isn’t working. I can log in, but then it crashes/quits when using any of the functions. Very frustrating and ADP chat support wasn’t helpful at all.
Won’t Run Without Jumping To a Browser. Why not keep the log in function totally in the app? Since the 2024 iPhone update, my phone won’t allow apps to open browser windows! I don’t have access to wifi due to hurricane helena and the app is the only way to pay my staff until power returns to the area SMH!
Take control of payroll and HR when you're on the go The RUN Powered by ADP® payroll mobile app is built for the way your small business works. With an intuitive experience and quick access to the most important features, the RUN mobile app makes it easy. Payroll, reports, adding new people, and much more—all at your fingertips, wherever your day takes you. • Start your payroll with a tap • Avoid payroll mistakes with A.I. powered error detection • Add new employees • Manage taxes • View, download, and share reports • View insurance policy+ info and manage certificates* We've got your back with • 24/7 payroll support • Notifications letting you know what you need to do and when • Powerful search, at your fingertips This new app experience is for current RUN Powered by ADP clients who do not have multi company access. Clients with multi company access will continue to see the classic app experience at this time. + Automatic Data Processing Insurance Agency, Inc. (ADPIA) is an affiliate of ADP, Inc. All insurance products will be offered and sold only through ADPIA, its licensed agents or its licensed insurance partners; One ADP Blvd. Roseland, NJ 07068. CA license #0D04044. Licensed in 50 states. Certain services may not be available in all states with all carriers. * For workers’ compensation policies through ADPIA®
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