Recently app would give and error and not work. Checked everywhere and there’s no log out button. I would have to delete app and reinstall for it to work. After logging in I can’t find the logout button still. I’m using an IPhone
Cons: App is very poorly designed. When you are in an account the back button should bring you back to the previous screen not all the way back home to the main screen. App should have face for password. Dark mode would be nice . Load times are slow. Doesn’t always switch accounts even though you put in a different cs number so you end up putting the previous account on Test. As far as affiliated monitoring company themselves not good. I have banks that put accounts on test and then they are getting dispatched on while testing holdups. Pros: Having your previously opened accounts in a list is nice.
My current employer started to use this monitoring service and app last year. It’s not only terrible, it keeps getting worse, slower, and now makes you log in and out at every site now. It won’t stay logged in. Its ridiculous and waste of time for a company.
The Affiliated Dealer App is the best way to access Affiliated accounts when dealers or technicians are in the field – improving customer service while increasing your productivity. The app is the easiest way to put accounts on test, view a live feed of test signals and take an account off test, all in moments and all from your mobile device. Search for customers, view recently accessed accounts and view accounts in alarm or on test. Within any account you can view site information, event history, contact lists, system details, zones and agency information. Our exclusive DocuSign integration enables eContract functionality that lets you get end-user agreements signed directly from the app.
