My husband and I have moved to Florida’s sunny coast! We have been members for many years. When coming to actual bank or contacting via phone your amazing American 1 Associates are always very helpful and courteous. Brovo American 1 for having an amazing staff, keep doing whatever it takes to make sure they always matter! You travel the extra mile for them and they’ll be ahead of you in your journey to make sure American 1 stays #1 in our book!
I have to wait till transactions actually post as opposed to the last online app it would say pending.... So you had a better idea of correct balances....
The program is much improved over the old program, but still has room for improvement. The time frame for activities to take affect is too slow when the banking hours is In closed status. Please work on this. Activities should still be able to be affective digitally. Accounts that aren’t active should reject activity from anyone and avoid overdraw fees to the customer. This is a terrible inconvenience. Thank you.
I am unable to transfer money from account to account. When I click on ‘select and account’ it will not drop down my accounts so that I can select them. I’ve always been able to before. This is a new issue that I’m having.
I like this new and updated app. Very easy to navigate and seems to work pretty smooth so far. The only thing I can think of to improve it a little, would be the ability to edit your name at the top left after signing in. Even just making it my username would be fine. I like to take screenshots to keep track of my accounts and would prefer not to have my name showing (although you can move the page up some then take a screen shot). Other than that, great app!
i cant log in on my new phone. i have updated my username, password, and contact information so j know everything im typing in is correct and it still says that what i type in doesnt match their records. fed up and switching banks.
The American 1 Credit Union Online Banking app allows American 1 members to easily manage their accounts anywhere, anytime. You can: -View transaction history -Check your balances -Transfer money between accounts or to friends and family -Deposit checks -Pay bills -Make loan payments -Send secure messages to American 1 If you have any questions about the American 1 Online Banking app, please contact American 1 at 888.213.2848. American 1 Credit Union – Boldly Generous. Convenient. Uncomplicated.
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