I have had this app for months. Let’s me log in and it just keeps loading. Allows you to click on the side panel to click what you need and once you do it still continues to load. Yes, I have repeatedly deleted and reinstalled it, same thing. I even had customer service send a link, I clicked it same thing. When it was working it had the wrong insurance number for me. Spoke to customer service who couldn’t answer why the policy number was wrong. I put in the new information, refreshed app and guess what!!!! Still had the wrong policy number didn’t update the correct information . At this point just start over again. From the ratings it seems everyone is having issues.
I have tried for nearly 2 weeks to get registered on this app. Every time I type in all information then press register the screen turns white I see a load symbol then nothing but white screen for 10 minutes then back to register screen with nothing filled out! I have deleted and downloaded again to the same thing. Update: still same problem after 3 months so whatever
I’ve had this app for a year and I have load my card manually every time I want to make a payment, it’s extremely frustrating that I can sign up for payment alerts but never receive one..why do you have the option? Also you can’t update your account information!
Good morning I have been trying to register on this app and after down loading all I received was a white page with your logo on it and it never opened into anything else for me to fill out, please help.
I have tried numerous times to set up this APP with my e-mail which I have had for many years. Never have I had this problem before! I will have to continue using the phone service!
It’s not loading anything. The screen is white with a loading screen, no mater what I click to see. I can’t see my policy, cards or anything. I need to add a vehicle but can’t do anything at all
Try to register my policy to make a payment! The screen is completely white! I uninstalled the app ! Downloaded it again and the same crap! Frustrating!
The AssuranceAmerica Customer Self Service App. This app provides essential services that help make managing your insurance policy simple. Make policy payments, view your policy information, view electronic ID cards, manage your account, and more.