Once the new logbook app was downloaded separately it constantly makes me login again after being automatically logged into the other Avero app. Never saves my password and since I update them somewhat frequently it’s completely prevented me from logging in at times. When the apps were combined it was seamless and easy. Now not so much...
I’ve used the app for about a month. Is it a little irritating that it doesn’t save my password? Yeah kind of. But why? WHY!!!? Why does it exit out and boot me out when I am in the middle of writing notes. It offsets any and every possible benefit and convenience of having phone access to the logbook. I’m here at the end of long day with another one ahead of me and would love the convenience of just sitting in bed with my phone and typing in notes while watching the Barbie movie with my wonderful partner but no. NOPE. One random click on the left half of the screen and BAM! Straight to my home screen and gone is the paragraph I just spent 10 precious minutes writing. And there is no predictability. If there were some discernible pattern of actions that led to said error, then I could simply avoid those actions and use the app to do what I need to do. But no. It makes the app unreliable and utterly infuriating. I mean have a little empathy here and for pete’s sake MAAAAAAAAKE IIIIIIIIIIT BETTEEEEERRRRRRRR!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Most of the time I try to log on I can’t. I find this version very frustrating since I rely on the mobile app a lot. I never had problems with the older version. When I am able to open it I do find the new version and the ways to navigate around it better than the old version.
This app will not open, continues to force close. I have deleted and re-Installed to my IPhone X which is also up to date. I’ve reached out to your support email to have still not have this issue resolved. This app is a necessity for my job so if you can please fix the bug will be greatly appreciated.
App worked for one week and now crashes every time I open it. Uninstalled and reinstalled and still the same outcome, I wrote this review two months ago and it still hasn’t been fixed.
Same as other folks. App won’t even open, even with up to date iOS and redownloading it. Very disappointed bc I loved it. Customer service says it works on their devices, but obviously this issue is widespread among iOS users, having read other reviews.
Same issues with other reviews. It stopped working all of a sudden. The app won’t open. I’ve tried deleting and reinstalling and nothing! It’s frustrating because I have to use it everyday. I never had an issue with the old version!
Restaurant managers all over the world use Avero’s Logbook to communicate with their teams about important events that occurred in their operation throughout the day. Good communication is critical in restaurant environments since one shift picks up where the last shift left off. The Logbook makes sure that every team can start with a complete picture of what’s going on in the restaurant. A custom set of fields (e.g. Maintenance Issues, VIPs, Service Notes, 86’ed Items, Employee Issues, etc.) let managers contribute the qualitative story of notable events and issues during the previous shift. This app replaces expensive physical notebooks found in the back office of restaurants. Whereas notebooks are static, susceptible to loss and damage, and aren’t integrated with sales and labor performance data, Avero’s Logbook pulls data directly from the POS and time clock systems to provide quantitative performance insights. Plus, local weather information and national holidays are included to help set expectations for upcoming shifts. Add national sporting events and local happenings with a few clicks, and include your promotions, live music, and happy hour specials too. With all this data in one place, Avero's Logbook paints a complete picture of performance. This is vital information to successfully planning the next shift, week, month, or same day next year.
