The new redesign was released this morning and I, for one, am not a fan. Not only does the UX/UI feel clunky and stale (something I’d expect from, say, Bank Of America), but many pages — including the activities page — don’t even display correctly in mobile. Feels like the developers modeled this thing off some early 2000’s design. The app used to have a pleasant, simple layout that was focused on letting users perform a wide variety of banking tasks. Now, it’s stuffed with “feature bloat” forcing me to ignore additional financials tools and service options provided a third party. Seriously, Bank Of Marin? Is my data being sold/rented to MoneyDesktop, LLC now?
Im not sure where all the negative comments are coming from? Everything I need to do, from moving money around, to depositing checks, to just viewing account balances works fine. I love this bank!
I think the new app and web interface is an improvement. It is quite similar in many ways to the previous system but with some additional features. Well done Bank of Marin!
I am stuck using this app because I don't really want the hassle of changing my business bank. I have 2 big gripes. 1) Why don't they include a decimal point when depositing checks?? 3rd graders know the difference between 1.00 and 100 2) When depositing checks the app just crashes about 80% of the time. Sometimes you get lucky. Maybe I will change banks.
App has been broken for months. Mobile deposit screen goes through all the motions then gets stuck on “loading” after I’ve submitted the deposit. Never goes through, just gets stuck and I end up driving 45 minutes to the physical bank. Worthless and frustrating.
The main reason I use a mobile app is for check deposit. At least 75% of the time I try to remote deposit a check the Bank of Marin app hangs after both photos are taken. I just get a black “Loading” screen. Then I have to force quit the app and start all over. Extremely frustrating
With the recent update I am only able to access the more section at the top left of the screen. The app doesn’t even allow me to check how much money I have or what it’s being spent on with the new update. It worked fine before but now it isn’t even useable.
I deleted the app and then reinstalled it, hoping that would fix the numerous bugs in it. No such luck! My balances show up but none of the other functions work. Can’t get into the menu, can’t see account activity; pretty useless at this stage!
This update is clunky and much harder to use. Definitely not user friendly. May have to move everything to Bank of America. Hope it is reverted back to the old site.
The bank recently updated? upgraded? the app and i haven’t been able to do mobile banking for a week. Works for some but not for others. No one knows when it will be fixed.
Start banking from anywhere with Bank of Marin Mobile for iOS! Available to all Bank of Marin Online Banking customers, Bank of Marin Mobile allows you to check balances, make deposits and transfers, pay bills, approve transactions, find locations and much more. Available features include: Accounts - Check your latest account balance and search recent transactions by date, amount, or check number. Transfers - Easily transfer between your internal and/or external accounts. Bill Pay - Pay new bills, edit bills scheduled to be paid, and review previously paid bills from your phone or tablet. Check Deposit -Deposit checks while on the go. Zelle® (Personal Accounts Only) -Securely send money to friends and family with just an email address or mobile phone number. Wires/ACH (Business Accounts Only) -Create Wires and ACH transactions -Users with appropriate entitlements only Approvals (Business Accounts Only) -Approve ACH, Wire Transactions and Positive Pay Exceptions on the go. -Users with appropriate entitlements only Touch ID/Face ID -Use your fingerprint or facial recognition as a convenient and secure way to get account balances and view recent transactions. Locations -Find nearby Branches and ATMs. You can also search by zip code or address.
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