1 month ago, Laugh eagle
Not such a good company
First, I am grateful for them letting me have this- It truly has helped me over the years , take care of my dog. Having said that, I paid off this card in the beginning of this month. Before I paid it, through their site, I first change the bank account in the app, before I made the payment. They ignored the new bank account, and charged the old account, so, of course it didn't go through. So they charged me $30 for the mistake THEY made! Didn't even notify me. So I signed into the app, making sure the right account was there ( which it was) and tried again. The payment, of course, worked, but it didn't- they have received the funds, they are holding them back until the make sure they receive the funds. Normally, I could wait, however, my dog is dying. They are not giving me full credit. So I cannot have my furbaby euthanized. There's not enough credit there until they acknowledge that they have it, then acknowledged it again. So, because of a mistake THEY made, I have to see my faithful canine companion suffer, and die, on his own. A friend is stepping forward to help us. In any case, I will be giving up this card and closing my account.
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