Great app but needs one more feature to make it perfect
The app works great and everything I just wish they would a feature that you can run the cars history report by the license plate not just the vin number that would make it so much easier for us dealers I know a few other of my friends that are dealers that would really appreciate this feature
The app works fine, just hate the fact that you can’t print or email it. If you need to show a customer you need to hand them over your phone which I hate the fact of doing that. This needs to get fix and give us that option.
Scanner still doesn’t work all the time. This just isn’t right! We overpay all this money for Carfax and a lot of the times I can’t scan a vin on a car! I have to use any of the free vin scanning apps which marvelously and instantly scan a vin then copy and paste it in to the Carfax app!!!! This has been happening for years. Extremely frustrated.
I LOVE the app… but one huge problem. I have to hand over my phone to customers when showing report.. why no email/print option?!!! It’s been years and no fix. I absolutely hate it. End rant
Very useful app if you can use the barcode scanner. My app or phone had developed a problem in this app only where the numbers freeze when manually entering a VIN. Letters work fine, but each number takes 10 secs or so to enter. Hoping there is a bug there that Carfax can fix.
After the most recent Apple update, activating the scanner crashes the device. I've tried deleting the app and re-installing. Same problem. When it works, the app is fine.
Not sure what is going on with a lot of the haters on here. User error perhaps? I've had no problems with vin scanning or manual entry. It works exactly as promised. The ability to email and print from the app would be nice.
I use this every day at work and I am baffled at what the reasoning was to incorporate the vin scan but leave out printing...their mentality is "I only need to look at it and for no reason ever would I need to print this out."
"there is a network problem connecting to Carfax" - for how much money we spend, in this day and age - this is such a disappointment. Currently in transit to action and I've had it! Switching to auto check today just because they're too lazy to fix their app!
The scanner works when it wants to which is almost never customers don't like to wait to see the carfax we have let our carfax rep know multiple times but nothing has been fixed it is way to expensive not to work
Doesn't work majority of the time, it crashes almost every time I enter a vin. Plus the scan function doesn't work with the iPad. Useless app for me. I will just delete it and use the actual carfax website.
This app is never there when you need it. Works when it feels like it and enjoys crashing regularly. Carfax owes dealers a quality app seeing that we get ripped off paying for what I consider public information.
After update scan part of carfax don’t work on my iPhone. Before reinstalling it wouldn’t even load. I can type them in... what a hassle while at a car auction on the go. WOW
Can scan and receive the history not a problem. No AirPrint or email support. Huge downfall. Auto check allows me to print and send from my iPhone. But yet you charge a premium.
I enter a vin... Run a report .. Only to never be able to run a report because it crashes and closes. Not once have I been able to check a vin. Thanks for nothing carfax!
This app is so undependable, you will get stranded at auction if you count on it. Freezes up, can't connect to network and much more. Whoever sold them on developing this app is a great salesperson - whoever approved this app to market is a moron.
I don’t know my password !! I have my account for 3 years now and I don’t know the password what you want me to do now !!! Is this for real ! Come on Now thats why I didn’t wanna update ...
The scanner works most of the time but when I enter a vin it has a problem connecting to the server. All this money I pay to carfax and they can give me a decent app
After updating to V1.1 (using iPhone 3GS on iOS 6) the VIN scanner crashes every time. The app is now virtually useless! Very dissatisfied. Please fix now!
Get CARFAX Vehicle History Reports on your lot, at trade-in or at any auction. Scan or enter Vehicle Identification Numbers (VIN) and get CARFAX Reports instantly. Note: CARFAX business subscribers only. Not for use with Carfax consumer accounts. By downloading the CARFAX mobile app published by CARFAX, Inc., you consent to the installation of this app and to its future updates and upgrades. You may withdraw consent at any time by uninstalling the app. You acknowledge and agree that this app (including any updates or upgrades) may (i) cause your device to automatically communicate with CARFAX’s servers to deliver functionality described here and to record usage metrics, (ii) affect app-related preferences or data stored in your device, and (iii) collect information, as set out in our privacy statement. To learn more, please contact us at Carfax, Inc., 5860 Trinity Parkway, Suite 600, Centreville VA 20120. FEATURES: EVALUATE ON-THE-GO Scan VIN barcodes to get CARFAX Reports (iPhones with iOS 4 or later), or enter VINs manually. KEEP FAVORITES View recently run CARFAX Reports for cars you may consider buying. START NOW Use your Carfax business account login.
