CDTA Navigator

Utilities
Rating
1.6 (43)
Size
49.2 MB
Age rating
4+
Current version
4.0.3
Price
Free
Seller
CDTA - Capital District Transportation Authority
Last update
3 years ago
Version OS
11.0 or later
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User Reviews for CDTA Navigator

1.63 out of 5
43 Ratings
4 months ago, xo_daiidaii
Great App - I just wish there was a preview of the estimated schedule for the day
Amazing app especially since you’re now able to track the live location of the bus. It also is pretty precise on what time you should leave your current destination to be able to get to desired location on time. I’m pretty impressed. I would definitely love to see the preview of the daily schedules that way I can prepare my day in advance
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3 months ago, Nagapoollay102
Communication is key
This service is great I love it , it is so useful to me when I need to get from one place to another when there is no bus route to those places this comes in handy and lest inexpensive , one thing I will like to point out that I have experience when using this service is communication, I would love for the navigation app to have an option where by you can send a text or a call to the driver that would be picking you up , for eg , I would be at crossgate ctda bus stop waiting for the flex bus to pick me up but then I will receive a msg saying the ride was cancel by the driver that’s because the driver went to the other side of crossgate mall rd and I’m waiting by the bus stop so a send a text msg option would be great to let the driver know hey I’m by the CDTA bus stop side , or hey I’m just getting for the 114 , 12 , 10 whatever the case is so the driver doesn’t leave if he don’t see the person he picking up and then have to coming back at a later time he can just waiting cause the person let him know their 1 mins away that will save time .
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6 months ago, D. Habanero
2023 Update Has Bugs
The 2023 update enables customers to pay their fares and look up bus arrival times. The main problem is that the app’s GPS doesn’t work correctly. If you open the app to check arrival times for bus stops near you, the app will place your location several bus stops away. If you’re close to the end of a route, the app won’t list the last few stops and there’s no option to view all stops on a route. This is very problematic for buses that don’t often, such as the 737, which runs once every 2 hours. If you miss this bus, then you’ll be stranded for hours. Unfortunately, CDTA’s website isn’t reliable, as it incorrectly lists certain routes as inactive for the day. Until CDTA fixes the app and makes its website more reliable, make sure you also have Google maps installed to check arrival times.
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5 months ago, plaintiger
Better, but far from perfect
This new app is better than the old one but it still refuses to accept valid and correctly entered credit card information, and the infrastructure behind the app remains deeply flawed such that the app will tell you a bus is coming four times in a row without the bus ever actually coming, and the ETA for the bus moving out and out and out each time until you can't wait for a bus anymore and have to call an Uber in order to get to work on time, which it should be CDTA's responsibility to pay for. Neither does the app integrate with Apple's Passwords app, so instead when you want to log in, you have to manually switch to the Passwords app, search up your CDTA account, copy the password, switch back to the Navigator app, and paste in the password in order to continue. It's pretty obvious that the people at CDTA neither know nor care what they're doing vis-à-vis technology.
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2 days ago, ekb062791
10 minimum
I wish there was an option to use electronic funds without having to have a full 10 dollars. Sadly, the world we live in sometimes I have money for the bus but not 10 dollars when it’s close to the end of the pay period! I try to budget but it would be helpful in those times of I could just add 1 pass or 2 with electronic funds :)
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2 weeks ago, Selimeri131
Crowded bus
The 370 gets extremely crowded where it is unsafe to ride. This occurs on 3:00-4:00 timeframe. People get on with strollers not folding taking up a whole three seats. Also there a lot people who use 2-3 seats. In closing, I feel the driver needs to do a better job to nurture a safe and welcoming ride. Thank you.
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2 months ago, Upstate Fan
Navigator
Love the Navigator card because it eliminates the need to worry about cash for the bus. You can replenish through the app, which means no checking to see where you can buy monthly bus passes. Hopefully, they can find a way to add senior fares option to the Navigator. CDTA has come a long ways in terms of payment options and improving the rider experience.
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4 months ago, Shmarlin
What a joke!
Terrible navigation on this site. I have an account set up and when I logged in there was nowhere to click to use pay as you go funds. Took me 10 minutes and then all of a sudden my active navigator funds shows up. I have lost money all of a sudden trying to board the bus and gotten the “oops something must have gone wrong” message several times. I have not once beeen awarded the free rides after a certain amount of usage. It’s a joke!
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3 months ago, JoeyToga
Latest version finally works right.
After an initial month of bugs, the routes, schedules, and days are properly coordinated. Service alerts are up to date, as well. Worth downloading.
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3 years ago, resunw
Card
For some reason the app card reads one thing but when I’m inside the bus it doesn’t I’m a swipe card monthly my card has money till the 22 of May but got some reason when i used it on the bus first ride it works but on the second ride it’s saying that the card it’s not good but it has the $65 dollars till next month
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1 month ago, Chef_Jazz
Google Maps
Bring back the Google Maps schedule for public transportation. Literally waiting on a 7:20 bus route 353 Downtown, but it’s tell me the next one is in 34 mins. I missed one bus because of this stupid app and it doesn’t show accurately when it’s arriving. It’s 7:14, I missed the bus before the 7:20. The temperature is in the single digits and there’s no way to be messing with our health by the means of this inaccuracies from the app. Fix back the Google Maps!!
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3 months ago, DJ Roche
IRIDE APP...
This app hasn't worked correctly since the route restructuring went into effect on November 13, 2011.
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7 months ago, Geoff_Smoth
New Update is a big improvement
The recent update adds a lot of useful functionality and is much more intuitive. Thank you for putting the effort in!
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4 days ago, simon1234567890987654321
Arrival times are inaccurate
Every other time the app says a bus is supposed to come it just doesn’t. The app makes it appear like busses are being tracked live but this feature is clearly deceptive or broken as actual arrival times almost never correspond with what the app says. Another frustration for the working class. Also to add insult to injury tapping “report a problem” and “contact us” leads to a blank page lol
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11 months ago, take my info off your site
Not worth it
I don’t understand how you have a app that never works to put money on it for the bus pass. When you call the boffice for the navigator department it’s only open 9-5 Monday thru Friday. People have to load there passes all weekend too. So you have no help with the issue and they know its an issue. They give you a discount when you use the app for your bus pass but you can’t put money on the app . Make it make sense
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3 weeks ago, Why it won’t let me post ?????
Hour and a half wait times
I used to use this bus all the time. I don’t so much anymore. Waiting a half hour is one thing but an hour or more is ridiculous. You have taken on more area clearly without a plan to handle it. I rather pay money than wait over an hour. Thank god I have other alternatives. Not sure who is paying you people but the need to reevaluate the contract.
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6 months ago, ninadpchaudhari
The new UI is fabulous!
The new UI overhaul is just awesome. It tells you the things that actually matter, the next busses and live location etc. I think they forgot to update the screenshots in the AppStore!! Lol
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6 months ago, Christi1000
Can’t order a Flex bus.
I Live in Guilderland and have to take 4 buses a day. 2 to work and 2 home. Every morning the 763 bus going to Crossgates is 10 or more minutes late and I miss my connecting bus. So I decided to order a Flex bus. Nowhere on the app does it say that it only goes to certain stops. The app makes it sound like they pick up all over Guilderland. Not true. They got rid of my stop when they revamped Flex.
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3 months ago, Sexysnakeee
Very good
I’ve been using this app for years now and it hasn’t let me down once definitely would recommend
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3 months ago, Clout Billy
Worst Bus System
If you have nothing planned and an extra hour to waste before your trip, use this cdta flex bus system. So useless. The bus will show 15mins then 2 mins later 35 mins. It ignores all nearby stops and follows a drop off list. Example, if the person in front of you is headed for california, then it will go to california first before coming back to drop you off in new york.
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2 years ago, tyra_26888
Perfect
I always use this app instead of carrying around change. I never had any problems with the app.
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3 months ago, jon2218
Senior, veteran, disabled
There needs to be a place on the profile to bring in Navigator card info. With special needs and fare status.
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6 months ago, bubblebabyboy
Pay as you go glitches
Updates have helped, however twice this week the pay as you go malfunctions. This is very frustrating.
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1 month ago, Haze24/7
Wonderful service
The drivers are always very considerate and understanding and caring I always appreciate my drivers.
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7 months ago, M@rv3n
Finally.
At long last an update worth using the app for.
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1 year ago, Dave Swart
Can you imagine?
Imagine a transit app lacking the functionality to locate the nearest stop? Imagine a transit app lacking the functionality to show you a map with its lines/stops layered over it so that you can at least try to find the nearest stop yourself? Well stop imagining. YOU FOUND IT! Actually, what DOES this app do?
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1 week ago, cnkohgvbfsgyh
Where are the busses?
It would be great if the busses ran on any sort of predictable schedule. But that simply is not the case. If you can’t be bothered to have a schedule, at least the app should be helpful. But please be advised that just because the app says there will be a bus, that is not always the case. But who doesn’t love a guessing game?!
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5 months ago, LuRodz
Fantastic
I love the app very much. It’s vary handy, and easy to use. I always have a few bucks in it, in case of emergency,an
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5 days ago, Nonteah
GPS fails
Congrats the app doesn’t work well. Constantly losing accurate direction. Regularly having to get on multiple bus routes due to incorrect information from the app. Resulting in over charging due to app not collecting the number of trips made in one day. Miss information about times of bus routes. Live function for bus service tends to show no bus service available. App route schedule while using tends to freeze up and results in missing bus stops. App doesn’t let me know which side of the road to catch bus.
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5 months ago, AKTopicz
CDTA FLEX
Been late to work every time because drivers are given a set queue list, if they are near a passenger they can’t pick them up ahead of someone like they used to be able to which needs to change.
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3 months ago, assface69696969
Love it
This app works phenomenal. Discounts on rides, live updates on bus locations and stops, rewards for frequent riding.... what is not to love 👍🏽
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5 months ago, E00800
Bugged
New update and design looks great and was working way better then before but today for some reason its not showing any bus routes, only showing bike and Lyft, if I wanted a Lyft I would open up the Lyft app not CDTA. Now I got to wait at the bus stop most likely 25 minutes thanks to non functioning cdta app. Please fix!!
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2 years ago, RC518
Crashing
Crashes when trying to access my passes
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2 months ago, wondy clave
Logging off
It’s a good app but it randomly logs you out sometimes and it’s annoying especially when you’re about to enter a bus and realize this.
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2 years ago, MsSlimchick
Horrible
Dont bother to use this app especially if u only doing two ride every other day it will refresh always back to 3 rides and youll never get your free ride end up spending more money then you should have.
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5 months ago, Edwincruz11314
Duration
It takes so long for it to come and it’s always late. When you have to wait 2+ hours it’s insane. The system needs to get better. It’s appreciated, but needs improvement.
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2 years ago, BirdKat01
Payment isn’t working
I tried several times to buy the monthly bus pass, but every time I verify the payment it just won’t continue on to the next page.
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1 month ago, risimg_nova6
Cbta
Easy to understand and navigate
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6 months ago, SonicSeanMurphy
App goes whacky at times
Usually on the weekends this app will give inaccurate information about buses and bus service.
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7 months ago, northernflicker452
new update
the new app update is great! it now shows bike routes, lyft and uber availabilities, and bike rentals spots. the bus routes show the stops better and hopefully will be more accurate with arrival times too (havent tested yet)
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3 months ago, ....vaghe
Not accurate app or website
Bus # 12 from Cross gates common to Downtown Albany always late from the actual time CDTA app or web site time never match do not which one to follow.. cheep cheep cheep cheep I do not know what to follow app or website Please work on it .
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4 months ago, Climaxosaurus
App life
The app works when it wants to, and when it doesn’t want to it charges you three times for one pay as you go activation and force closes itself.
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3 months ago, lioness72371
Timely and great driver
Bus was on time, not too long of a wait. Driver was good natured and personable.
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2 years ago, Fire_Ruin
Can’t make payments
Tried to make payments and it keeps telling me to try again. Never had this issue before.
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5 months ago, wmcsmith
Time sync
The new app is clunkier than the old. Time and date don’t sync with my phone. Always reads 12:00am.
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3 months ago, rickyshorerickyshore
app is impossible to understand
You must be a computer scientist to understand how to find your bus routes schedule - otherwise the app is useless
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10 months ago, Jenny0104110122
Not Working
When trying to create a route from Camillus to Destiny USA doesn’t work, but Google Maps and Apple Maps does. Why? I’d rather take Uber not because of this.
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7 months ago, 518dan
Update
The new update takes very long to activate passes and scans into the bus each time. 👎🏻
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6 months ago, GRide7
Apps & Bus Schedule totally off
For the past two weeks to CDTA‘s app and bus schedule has been off by as much as an hour. They need to correct us ASAP as I am a disabled resident.
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2 years ago, DESTRUCTOSQUID
Can’t complete purchases
As of today, the app doesn’t let you finish a purchase without their server timing out.
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