Good online access, with direct deposit, online deposit of checks, and branches , though not available in every community, but enough that I can go when needed, Once a quarter or so. Glad I stayed
I think you have a Great Bank. But your on line banking needs to be a little more refined. Weekend shut down can cause us late payments and gets marked as such with creditors. You have Super employees. Very helpful, very kind and they remember my name.
The “I am a new user” link on the homepage of the app takes you to the same page as the “I forgot my password” link. How can anyone even create an account in this app?
No facial recognition or fingerprint ID for easy access. Can not connect multiple accounts. Not as up-to-date as others such as Wells Fargo, Chase, and B of A, all three of which I have current experience with.Can do with an update.
Citizens Business Bank (App Name) offers personal and business customers the same user experience as viewing on a desktop. Our secure and easy-to-use app is available to access account information 24/7 on Apple smart phones and tablets.