The absolute WORST company ever. In the past 2 weeks I’ve had to call twice about random money coming out of my account and I have no idea what the transaction was, cause you can’t even check recent transactions on the app. They’re updated weekly. That should be the biggest indicator that this is clearly a SCAM. Never have I ever used a card that I can’t check my card balance for IMMEDIATELY. Anytime I’m missing money I have to call customer service (which is a horrible experience in itself) to see what the transaction was. In both cases I didn’t authorize either one, a refund was supposed to be credited but never was, I’m at my wits end with this company. I’ve recorded both phone calls and I’m taking legal action. Im not about to keep calling every week to see where my money went. Absolutely absurd. If you came to these reviews considering if you want to use this company or not, DONT. Wouldn't be surprised if this company soon gets shut down…..
to the person Thadoniva201, which i doubt you'll read this, but for anyone else that is now sketched out about having anything "unauthorized" come off your card and then not doing anything about it, that WILL NOT happen! that is considered fraud if they take unauthorized transactions or whatever off of our card and even more trouble if they do absolutely nothing about it. if you sign up for the text message alerts you get alerted via text message (standard text message and data rate apply) it says here "When you enroll in the Alerts and Notifications program through your employer, you will receive text messages in the event that our risk management system identifies a suspicious transaction. You can confirm that the transaction was legitimate or flag it as fraud simply by replying to the text message.
Every time i use this card a few hours later they send me a text message saying there was another 10-20$ transaction completed??? they charge you randomly and it’s ridiculous. I donated my plasma and they gave me a prepaid card through this company. I hate that they do this because I really need my money. Donating was my last option for quick cash because i am struggling financially right now. I would advise you to just take all your money off the card at a CVS or something so they can’t charge for random stuff you never paid for . Hopefully i get refunded my money back.
Hey guys and gals, I’m Lui. I’d like to start by saying, I don’t work for nor am I affiliated with either company (Comdata, Flintwist), I do feel I should let you all know what’s going on; I believe in the pass it on way life. I received the Comdata card through my employer, same Dell the redirect sent me to Flintwist. Not sure why they don’t have you go to a Flintwist from the beginning, but it’s legit. I have been saving up and receiving my direct deposit w/out any issues, besides the initial problem. Maybe their sister companies, or one bought it or sold. Either way it’s nothing to worry about, hope this clears up any doubts in regards to the redirect.
Unsure to trust l, definitely switching after app is fixed
This morning I tried to log into the app but it kept telling me wrong combination. I changed my password online and was redirected to another website called fintwistonline to another login page which is so sketchy cause I can’t see my information still and who knows if the website it redirected has my same information. So I had to call the IVR to get my transaction history which is Once the app is fixed I’m definitely going to another bank. Unfortunate because the app was working fine for me for about a month.
This app is garbage. I was able to log in earlier today. Hours later it now keeps telling me wrong Username/password combination. I have logged in successfully online through my safari web browser and I have access to my account but now only online. The app will not let me log in at all now. I was also robbed of 2$ and I feel like the app does not want me to see it. Update the app or I’ll just switch to direct deposit so your app will never ever be used again and that way I can avoid being robbed for my money
This app can use more than a few fixes. My main objection regards the fast that my purchase history is more than 3 days behind real time and this delay can extend past several weeks. Today, purchase history is currently 28 days behind. Therefore I have been unable to view any recent purchases conducted within the last 28 days which is more than an annoyance. Secondly , absolutely terrible resolve center.
What is the deal with this app lately? I have not been able to login for over a week. Not really expecting a response to my question as this has been going downhill for quite some time now. No longer able to do direct transfers from my account to my bank without spending 20 minutes on a call to a call center in India.
The app had worked fine for years and on multiple devices, then out of nowhere… It quit. It won’t load, only gives an error after entering log in credentials. I’ve uninstalled and reinstalled a couple multiple times, turned device off/on, nothing changes. Maybe the app needs to be updated?
Why can’t I see my cards recent transactions?? The last one I see from the “last 60 days” is November 17... it is now December 1. I have made recent transactions and been charged for things I’m not sure I should’ve been charged for... so I need to see them that’s kinda why I have the app. It cannot be that hard to show my recent transactions at least a few hours after they occur.
This app is terrible, I had to spend my morning changing passwords and resetting accounts just because this app is not recognizing passwords. Immediately after changing passwords I tried to log in via the app and got a incorrect message. For All the fees being charged to use this card there should at least be peace of mind when trying to log on to see my funds. This is unacceptable
I just downloaded to log in and mange my card on the app. You can't even log in on the app to be able to do anything to mange your card. The only thing I can do is see a free atm. Don't waste space on your device for this one. Just log in through the website and manage your account there.
With work it automatically gets put on the comdata card until recently i couldnt do direct deposit. Thann goodness i dont have to deal with comdata anymore. The only good thing about them is all the atms in the area. But every now and again it would lock me out of my account. So i could never see the balance. It just needs way to much improvement
Stupid crappy app doesn’t know how to put negative amounts , I looked on my app and it said I have (1.80) went to go buy something for a dollar and it declined , I call to complain and of course I get some durkadurk that I could hardly understand telling me my balance is negative . IF THE BALANCE IS NEGATIVE THEN IT SHOULD SAY NEGATIVE ON APP . Piece of crap .
This is by far the worst method to get paid 2 different number to call costumer service and it’s just promotions and can’t get in touch with costumer service since it didn’t asked to setup my PIN number and don’t know what to do,DO NOT USE THIS SERVICE AND DO NOT USE THIS APP JUST WASTE OF TIME AND DATA
Doesn’t let me log into the app, right credentials and everything, I can log into the online website but the app is complete garage don’t bother downloading
I’ll give it a 0 star because it dnt works doesn’t matter what I do or login delete the app enough times. don’t let me. take your money with out you swiping or shopping on need someone to fix this
It's just horrible how it makes you waste your time, it has many troubles need to be fix asap, i just cant use the app anymore, it don't let me sign in and the purchases are not in real time
Downloaded app. It does not work. Can’t log in. Says there’s connection failed. You might want to fix the bugs and your server. Use their website. It’s much better!
This card is a piece of crap they let unauthorized payments come off your card and don't do anything about it unfortunately this is the only way I can get paid by my job
The app updates the purchases two weeks after made and cannot set alerts for things I'd like to know. Unfortunately it's what my company uses to pay per diem
Please Include updates so i can either use thumb print or Face ID scan for iPhone on this thing it gets tedious when I have to manually login every time
The time you invest is the time you waste. Awful dissatisfaction of hell. Beating your head up against a brick wall would be more fun than trying to get this thing to do anything.
Manage your Comdata Prepaid Card while on the go! Download the Comdata Prepaid app to enjoy the convenience of checking your balance, transaction history, nearby ATM locations and more – right from your phone! Use your login info from Cardholder Web to access your account. Please note: This application is designed for Comdata Prepaid accounts with debit MasterCard access. Other Comdata accounts may not be accessible through this application.
