Because with Costpoint on the phone app, I can't see the hours being input after I put 2 or more tasks in… so I have to save when I can't see them, in order to see them.. then, on top of that, it also changes the hours that I input after I saved it… for instance I put in 3 hours on a task, saved, went back and looked at my hours, it said 1 hour for all the tasks that day? Really weird behavior from a business app that is charging for use? Fix your app!
In a pinch the app works, but if at all possible use the web interface as it is a bit more usable (not great, but better). Be careful that it is on the right date before entering time as I’ve often found that it goes to the wrong date in the past instead of today’s date. For example, just today I opened the app and instead of starting off on 1/29 (Mon), it defaults to 1/20 (Sat). This behavior persists between application reloads as well. Otherwise, like the subject says, it works though it looks like something out of the late 80’s / early 90’s.
I manage a team of about 100 employees and all they really need to do is enter hours under a couple different project IDs. This app itself isn’t toooo bad, but the overall experience between their desktop program and this app is incredibly annoying. This program must have been made strictly by engineers without a single UI professional in sight. I understand that some businesses need a ton of steps available, but maybe this program could have a simplified version for people that are doing the same work each day and only need to enter a few details at most. It takes a while to get used to the interface as it’s not very intuitive. We used to have ADP, and I definitely miss it.
There are times when I go to sign my card on the computer at work and it won’t take the signature due to a saving error. So I and others at work have to come out to our cars to sign the card—-no problem on the mobile app!
This app feels like it was designed by geriatric fossils who refuse to innovate or get with the times. The web version is very non-intuitive, and the app's no different; but people are just happy to at least have it on the phone instead of having to use the web version. I wish this app would, at the very least, save my sign-on preferences. Every now and then it'll ask me for a pin I never set. If I enable Face ID login, this app will always forget and tell me to log in each time as if it's my first login. I don't know how often this software gets updated, but in the few years I've used Costpoint, I've only seen it receive an update twice. If it weren't a requirement, I'd never use this app.
This is the most user-unfriendly app Ive seen in many years. There’s nothing intuitive about it. In fact, using this app on a phone or iPad doesnt let you use all the features it is supposed to handle because of poor design. You cant add your checking account for direct deposit or see previous leave and earnings slips through the app. You have to find a real computer to use 50% of the features… and even then, the interface is very archaic and obnoxious. There’s nothing intuitive about this app and I wish my employer use any of a thousand other options but this one. This is a horrible, horrible way to manage timekeeping.
I just updated to iPhone IOS 17.3 this morning. I just updated my time through the app yesterday, but trying to update today the app says it cannot upgrade a jailbroke phone. My phone has never been jail broken, and I am not sure why it is triggering an error not related to upgrade. I would think that they would maintain updates with IOS versions. I deleted, re-downloaded, and reinstalled. Apparently there hasn’t been an upgrade in over a month. This app could be more user friendly. Logging into the app is also very cumbersome. They should setup simple two-step verification to make it easier to login.
Too many times have I done my time only to find out I have failed a floor check and my time sheet is blank. Or I get done adding time, save and then get told I am logged out. Log back in and it’s blank. Or randomly it will ask for a pin when logging in (which I don’t have) and then removes all my information. Forcing me to start everything over. Randomly my favorites and reaccuring charge codes just disappear, making search for the string again. Every update seems to make it worse.
I had been using this app for the last several years with my job and all of a sudden, it stopped allowing me to log in using my pin like a month ago. I figured I’d give it some time for an update to come through, and it did- but it seems as though it didn’t fix the issue like the app developers claimed it did. Still having the exact same issue as before.
One day I was able to log in and enter time the next day I tried and it rejected saying my password had expired. That happens all the time but on the old format it gave you a hyperlink that would take you to the change password page, this version doesn’t give you anything. You are locked out until IT sends you a link. The old format was so easy I opened it up logged in, it gave me the link and I was able to change it. Such a pity
It’s too hard to figure out what hour are still needed when u are given a lot of billable hours for the month, but have to record/sign time cards on the 15th and 31st. If there is a holiday or PTO, it’s almost impossible to get ur time card finished within 2 minutes. It is to hard to figure out what the balance of billable hours are by the end of the month. Especially if you are trying to make up a shortage from the first half of the month.
Latest update has not fixed the ability to use a pin. After logging in with credentials and password , it goes straight to time card. When logging out, it takes you back to the initial login screen. If you need to get back into your time card, you have to reenter your credentials and password again. For co-workers, it’s hit or miss. It works as should for some and then others have the same issues as stated above. Please fix!!
This app looks like it was designed on Windows 95. It is only slightly more modern than the desktop app that is almost MS-DOS level primitive. Besides the interface being awful, the latest update now refuses to open on my phone so I am forced to turn on my laptop to enter my time. Sadly, the company I work for insists on using this as its time tracking system, so I have no choice but to live with it—and Deltek obviously has no incentive to bring its app design into the 21st century.
Absolutely annoying that more often than not the app regularly open to expense report instead of time sheet. Then there’s no way to just go back to the time sheet. I have to once again change the setting to open to time sheet and then close the app completely to get to time sheet. Sure would be great if it just save the setting I keep putting in.
I downloaded this recently, it worked for about a month, and now it will not open at all. Updated my phone, no update for the app, restarted the phone, redownloaded the app…nada
Put the charts back on the dashboard!! It takes entirely too long to dig through menus to find information that should accessible quickly especially when you have it set up to go straight to the dashboard to check hours billed.
Just installed this app and was able to do my standard time card functions without too much difficulties. Much better than having to log into my computer every time.
The app loses settings constantly. It will work one day, the next I have to re-enter all my connection info. Maybe it’ll work for another day or two, and I’ll have to enter my connection info again. This app is supposed to make it easier to enter time, but it’s just another hassle.
This has got to be the absolute worst app and program overall for dealing with anything involving payroll. With every update to this, it takes weeks or even months in some instances to correctly re-populate vacation and sick time. And the ridiculous emails for “failed floor checks” when you can’t log time due to the last updates!!! Worst pay app ever.
When I log in and enable Face ID it appears to be successful, but the next time I log in using my face I get an error message about my company policy not allowing mobile logins, which makes no sense because I can indeed use the mobile app, just not with Face ID.
This works great when I realize I didn’t complete my timesheet, and need to submit or correct one on the go. not 100% intuitive on the first attempt at entering time, but works well once you get the hang of it.
For a mobil version of a corporate time-keeping software, it’s actually rather intuitive and easy to use. I actually prefer using it to the traditional desktop version.
The worst software I’ve ever used. Completely terrible and frustrating interface. I don’t know who designed this but they should be fired. My company recently switched and many of our employees have quit because of how awful it is to simply clock hours and do expenses. Please change this app or I’m going to have to quit also. Would give negative stars.
Version still not compatible with desktop version. I have 80 employees that use this app due to computers not being available. Time in time out on the app is missing the RB1 and RB2 drop boxes do indicate rest breaks taken or not taken. Therefore they are unable to save their time in time out details. This means I have to enter the time in/time out for every employee who uses the app. Very frustrating that the desktop version and phone app don’t match. They can review and sign from the app, only after it is entered manually on a desktop version. Fix it please!!!
If would give this app a 1/4 of a star. Not sure why companies still want to use DELTEK. There definitely not helping the employee. If seen guys in years there so frustrated using this app. Then go home and take their frustration out on there family. Sad Stuff! If you work for a company that doesn’t use Cost Point (DELTEK). You should thank them everyday!
This app always has issues with logging in. Now, once you put your pin in, it just goes back to the same screen and doesn’t recognize the pin being entered.
Does not work with Apple iPad Keyboard and no dark mode?
Developer: Why does this app not work with the Apple iPad Magic Keyboard (and mousepad)? Clicking on items using the mousepad doesn’t register in the app… Also, can we receive a nice dark mode support update to the app? Thanks!
When Deleting line items there is a delay in the line item being removed. Occasionally, application updates require entering the user name and server name prior to access. Why must I enter a nickname to submit a review?
The app is ok, and better than their previous version, but it’s really annoying that I have to retype all my login information just because I updated my password.
Not a great app. Search feature is weak. Constantly ignoring preferences for login and requiring me to reconnect to server. Can’t do expenses. Really poor app though miles ahead of web version. Lucky these folks got govt services on lock down
Zero stars should be a thing just because of this app
Imagine it’s 1980s and some developer wants to creat the best time tracking software for MS-DOS, in his time, windows does not exist let alone smartphones. He lived up to 1980s expectations and 40 years later some UI designer created a piece of art to continue that guy’s legacy. Could you guess the name of that masterpiece? Correct… it’s Costpoint.
This is the worst app ever. I wish we had other options to do time but this is the junk we are stuck with. No point in having a pin or fingerprint because the app isn’t smart enough to let u login without having to renter all your info. This app is horrible.
App is unstable on company issues iPhone SE 15.5. Will not authenticate most of the time, which forces the user to back out or use different methods. Works well when it does work though, easier then web version I think.
Every single time I open the app, it makes me re-authenticate through Microsoft. It has never remembered me, despite choosing that as my preference every time. Because of this, I dread using Costpoint. Otherwise, ui is mediocre and everything else is average.
Employees can enter hours to a timesheet, view previous time in summary, view leave balances and see timesheet related pending tasks on an easy to use native mobile app. Supervisors can view employee timesheets, Approve employee timesheets and view pending approval tasks on an easy to use native mobile app. When paired with a Costpoint 8 upgraded system, employees will have access to expense functionality which will allow them to capture expense receipts with ICR, edit and claim outstanding expense, create, edit and submit expense reports and Supervisors will be able to approve expense reports, expense charges and expense attachments in an easy to use native mobile app.
