I woke up to a new layout that doesn’t give me the option to access my svr timeline to review recorded footage anymore. This is literally the only reason I have these cameras - to playback recordings. Why can’t I access it on the app anymore?!
The worse customer service EVER. Upgraded cameras over a month ago now and they are not working and the detection system goes off every night and the call center is calling me waking me up due to the bartender setting the alarm and only having 30 seconds to get out of the bar has had two representatives come out to fix to no avail and have had several appointments for someone to come back out to fix and no one has showed up. Saying they called and no answer but that was a lie. I had no missed calls from them. Can’t get anyone at their office to do anything. It’s all over the phone and all they do is transfer you around and around until they disconnect you. I despise this company and calling a lawyer as soon as they open up to see what can be done about this. I’m sick of being called at 2 or 3 in the morning because these idiots can’t fix this issue
Cox Business Security Solutions allow you to protect, monitor and optimize your business, whether onsite or remotely using your PC, mobile phone or tablet. This app brings the control of your interactive security, automation and video monitoring services to your fingertips with remote access via your phone app or tablet. With Cox Business Security Solutions, you can: · Arm or disarm your business security system · Add or change system user codes · Search and review your system event history · Access and view live video and recorded clips from your security cameras* · Turn the lights on before you arrive · Adjust the thermostat settings or assign a schedule to optimize heating and cooling · Receive open/close notifications and activity reports for one or more locations · Create and schedule Scenes You can also receive real-time email, text message and push notifications for specific events that matter to you and your business. You can immediately know: · When important emergency related events occur · If there are log-in attempts on your account · When your system is disarmed and who disarmed it · When your thermostat is changed · If your business is not armed when expected · If a water leak or flooding is detected Note: *This app requires a compatible system and a Cox Business Security Solutions service plan. Feature availability varies based on the system, equipment and service plan. Visit www.coxbusiness.com for more information. Coxbusiness.com website > Cox Business Security Solutions Support >
