It offers much of the functionality that the ECM offers online, and while you can’t do configuration editing, being able to monitor performance and do speed tests is great! Would love to see alerts come through the app to lessen emails being sent from those alerts. Would highly recommend, marry, slow down, have a family, and live happily ever after.
After updating to latest version, unable to login, keeps saying “The data couldn’t be read because it is missing.” Edit: the app has made some major updates towards the right direction to show what is important during a support call, most important to see if device is using primary to LTE. A very useful function is to prioritize Ethernet or modem right from the app. This app needs some QA, user engagement and some great UI/UX designers! Frustrating to have to use it but run into issues when you need to access information ASAP!
I like being able to check the modem status quickly. Also online status is great. I wish I could get router logs. Its also a pain to configure alerts when my router goes down.
Mobile site is a nightmare and app lacks critical features
We use Cradlepoints in kiosks around the city and while deploying them need to clear the configuration. The current website is awful on mobile and not optimized for any type of use and the app lacks the one feature we need from it. Happy to rate it 5 stars if you can add that feature but until then I’ll just uninstall.
The app provides basic insight into your NetCloud deployment but lacks one basic function....there are no current signal strength readings, only 3 day historic. Kinda hard to troubleshoot ongoing issues without this.
The app locks up when I click on any managed Cradlepoint device. I have to force close the app, but I can never get into the details of any managed device. This used to be a working product. Cradlepoint running 7.24.60 with latest carrier modem firmware. iPhone XR, ios 17.6.1. Latest cradlepoint app available in App Store.
Cradlepoint NetCloud Manager Mobile makes it easy to manage your NetCloud Service, routers, and other end points from a phone or tablet. Receive alerts, view router status and LTE signal strength, initiate tests, and even force a reboot conveniently from any location. The power of cloud management with Cradlepoint now gives you the following on your phone or tablet: • Dashboard of network status with highlights of most recent alerts • Endpoint list (with sorting) and the ability to drill into status and details about connections and configuration • Usage and signal strength data on the network interfaces for your endpoints • GeoView details for your endpoints • Troubleshooting tools (ping, traceroute, speed test, etc.) on endpoints to allow Admins to keep the network running smoothly • Alerts and activity logs • Visibility into perimeter network and client status Cradlepoint NetCloud Manager Mobile gives network managers more flexibility to manage critical company resources, ensure network uptime, and increase productivity. In order to use NetCloud Manager Mobile, the user must have authorized access to NetCloud Manager and at least one active NetCloud Service Plan.
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