The app has all of the basic functions you could possibly need to do any on-the-fly banking needs. The only gripe I have is that you cannot find your account number anywhere in the app. I understand that it’s a security issue but I’d recommend letting the user view their account numbers after a verification process. Since downloading the app I haven’t had to call the bank or step foot into a bank in months.
The app has CONSTANT errors. Error updating balance. All. The. Time. I’m very unhappy with this bank in general. It’s completely unacceptable to be so constantly unable to get an accurate balance. It worked briefly this morning after not working all weekend. And now I looked and the last updated balance was ten hours ago and “error updating balance.” Ridiculous!! The SECOND you leave the app to look at something on your phone and come immediately back to the banking app, you have to login again. There should be some measure of time where that doesn’t happen. This bank has been quite difficult to work with in general. Here’s a hint, when someone dies, the LAST people to tell is the bank. That said, the app was my last straw with this bank (and it’s only been two weeks). I will be taking all the money out, closing all accounts, and going elsewhere. To a bank where there’s an app that works! And access to my bank accounts with accurate and updated balance information AT ALL TIMES!!!!
It would be convenient to be able to change bill pay amounts using the app instead of having to use computer. It was such a hassle, even using the computer to see how to do it. I had to have help from their technicians.
The old app loaded transactions almost instantly, this app really needs more work! Transaction posting takes 2 or 3 days sometimes before the information finally shows up. Very frustrating and feels pointless to have an app for account information on your mobile device handy for a quick assessment of your finances if the information is never there until 3 days after the transactions are made! Please put an update through to fix this!!
Buggy. Constant error messages, balance changes up and down randomly.
Used to be a good app. Balances shown were accurate and updated instantly. Now? The last 6-8 months transactions will disappear for a day or two after having shown originally, then show back up. Balances will go up or down randomly. Will get a message that my balance has gone below the limit I had set, only for it to be above the limit the next day. What once was a good app is now just junk.
I enjoy going to this bank because they know me by name. The staff is always friendly and courteous. The stall seems genuinely happy to be there. The manager gives me hugs. They have free suckers/lollipops.
This app used to be great. Now I can’t even sign back into my account it’s locked me out of it because of an update that it won’t do. I go to the app and it says you need to update. So I go to the Apple store and it says open. I’ve updated all I can update. I’m really learning to hate this app which is making me hate the bank.
This is truly the best bank I have ever dealt with!!! Thank you to all the Employee’s in Chelan, WA Cashmere Valley Bank!!! I appreciate all of you so much!!! Colleen Wallace
Just updated the app today and now it crashes. Not the first time this has happened. Last time it took 3 months before it started working again. So very frustrating and unnecessary.
App is always having an error, it’s never updating with correct balances. And yea my phone is up to date and the app is up to date and I have removed the app and re installed. Same thing no difference.
I updated to this app over the other. I have tried logging on for over 2 hours using wifi and lte. Neither is logging me on and the worse part is I can't even log on to the original app. Please fix.
I love all the new features of the app especially remote capture and card activation/cancellation! You can now log in with a passcode or enable Touch ID (no more trying to type in your username and password every time). Sometimes there is lag time for transfers depending on reception but you can refresh the page to remedy it. Overall super pleased.
The Cashmere Valley Bank App is a free mobile decision-support tool that gives you the ability to aggregate all of your financial accounts, including accounts from other financial institutions, into a single, up-to-the-minute view so you can stay organized and make smarter financial decisions. It is fast, secure and makes life easier by empowering you with the tools you need to manage your personal finances. FEATURES Multi-Account Aggregation: View all of your financial information (balances, transaction history, merchant spending averages) in one place for on-the-go organization. Alerts & Notifications: Set alerts for low funds and be notified about upcoming bills. Add Tags, Notes, Images & Geo-Information: By enhancing transactions with custom tags, notes or photos of a receipt or check, you have the ability to stay organized and find exactly what you’re looking for when searching through your finances. Contact: Locate ATMs or branches and contact Cashmere Valley Bank customer service directly from the app. SAFE AND SECURE The app utilizes the same bank-level security that protects you when you’re on Internet Banking. The app also features a unique 4-digit passcode setting that prevents unauthorized access. GETTING STARTED To use the Cashmere Valley Bank App, you must be enrolled as a Cashmere Valley Bank Internet Banking user. If you currently use our Internet Banking, simply download the app, launch it, and login with the same Internet Banking credentials. After you successfully login to the app, your accounts and transactions will begin updating.
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