You could update the credit card log in like the banking app by having it save your info and facial recognition. I love the new log in for the bank app part, now just change the credit card log in home page
Prob since iOS 15.?? my app has not worked. I have uninstalled. Reinstalled rebooted. Everything under the sun and it logs me in then gives an error message saying network not secure. Log into another network or contact support REF 6500. The bank was of no help when I contacted them.
Ok, so I was okay with this app until for whatever reason the image changed from the image I selected and when it does that I can't login!! Why?! Why does it change at all?! It says not to log in if the image is not yours...ok then so what am I supposed to do? It doesn't let you choose your image so when it's not yours, that's it, you don't log in. The first app was fine. If it's not broke don't fix it!
I just recently got this app, and I got it mainly because I want to deposit checks through it. Well, that feature is great. No problems there. My issue is that after logging in with my user name and password, I have to answer two security questions....Every. Single. Time. Why??? If you guys really read these, how about updating it to be able to sign in using the fingerprint function? That's how my other banking app is, and it is great. If the sign-in process was updated to not be like it is not, I would review it again with 5 stars. To me it is THAT annoying. Thanks for listening.
This app is not up to date. I have found that it doesn’t seem to run smoothly and it still is only compatible with fingerprint login. I’d love to see an update where the app transitions between screens more smoothly, where it’s easier to find mobile deposit (I can’t find it anywhere!), and where I can use Face ID to login instead of having to type my credentials every single time I login.
Good app but every time I get an update from Apple, I lose the secure “fingerprint” login with this app. Also, if you need forget your password, you are never allowed to go in and change it, you always have to call them. I appreciate the security, but if I enter enough secure information, I should be able to change my password!
Why is it the mobile website is easier to see than this app? Everything’s so tiny I have to magnify every time I enter it. It’s pretty inconvenient. I don’t know why I have this app if the mobile website is easier to read- and I don’t have difficulty reading! The default is that tiny!
The app did release an update about a year ago or so that supported the fingerprint scan to log in. This feature does not work at least with the iPhone 7. It would be great to add this feature back.
Easily access all of your accounts and features right at your fingertips with our mobile app. Manage your accounts, deposit checks, make transfers, pay bills and more! Manage Your Accounts [+] Monitor your checking and savings accounts (current and available) [+] View mortgage, auto loan and other account balances [+] Set up Account Alerts and adjust your preferences Quick Access [+] Enable Touch ID® or Face ID® for a fast and safe way to access your account [+] View your balances on the go with Fast Balances Enhanced Navigation [+] My profile menu to manage notifications and personal preferences [+] Navigation tray with quick access to our top used features [+] Hamburger menu with all of the transactional tools needed to stay on top of your finances Deposit Funds [+] Deposit checks by taking photos of checks to deposit them [+] Instantly view the processing deposit in your account Make Transfers and Payments [+] Transfer funds between your accounts and to other financial institutions [+] View and manage your bills and recurring payments in one place Disclosure [+] Our mobile app is Free, mobile carrier message and data rates may apply [+] Some features are only available for eligible account holders and/or accounts.