Name: Downdetector
Rating: 3.92857 (14 reviews)

User Reviews for Downdetector

3.93 out of 5

14 Ratings

1 year ago, beanjarman

Sticking with the website

Love the service, but on the website it’s snappier overall, when you report an issue you aren’t bombarded with options, and scrubbing the timeline is much more responsive (when you tap on the graph to see how many reported at one time). I’m going to be sticking to the website, the low rating is not exactly for lack of functionality but the website is just so much better.

2 months ago, T0ny T0ne

Great app but the comments never get updated!!

The latest comments was 4 months ago!! Great app to check any outages but the comments don’t get updated like its website version. If you are looking at one particular service like T-mobile. Then check the website and app versions. The comments are totally different. On the website version can see the latest comments seconds ago, or an hour ago. The app version, the latest comments 4 months ago on the same exact service. That’s ridiculous! How do you see latest comment? Therefore, not sure how do you guys updated the comments or the charts are really real-time analysis? I can see the timeline on the chart is pretty updated but why not update the comments as well? Thank you.

2 months ago, Themusicman08

Great app. Needs more services though.

I hope more services get added to this little app. A friend of mine who’s visually impaired told me about this app. Along with his partner who works at a radio station that I work at. I’ve kept this little app in my arsenal of utilities. It’s a great app to work with. I don’t have an account with them to report website outages. I really find that unnecessary in my personal opinion. I just look at the websites that are down to see what’s working and what’s not. This came in handy when I was having trouble with my Nintendo account.

3 days ago, RST Clerk

Good app, with one flaw

App isn’t bad, but one of the things that people use down detection sites for is to commiserate with other users having the same outage. IMO, Downtector needs to rethink using Disqus as their comment platform, because it does an extremely poor job. Comments are always out of date, login is always a hassle. Just about any other provider would be better and would make the Downdetector app a lot more user friendly.

1 year ago, Neva3233

Quick checks

I use this app for quick checks if something is acting funny wether it be games, Tv, apps etc. anything media or online it’s updated to this app. Don’t use it much besides checking quickly and reporting my experience

4 months ago, mov ax,1/int 21h

Use the website instead

They need to replace Discus with some other system for leaving comments. Every time I try logging in to comment, get thrown into an abyss of error messages. Tried on and off for a year on different devices and browsers. Looking at how few and old user comments are seems others are having the same issue. The only new user comments seemed to be scraped from other social media channels. Other than this the outage map is pretty handy.

5 months ago, Mtj1969

Suggestion

Titanfall has 2 games. It needs to be listed a titanfall and also titanfall 2 should be separate listing. Titanfall 2 may work when the original is down priving it needs its own listing

1 year ago, Rfpm

Excellent

Just installed the app. It gives you a very nice dashboard of sites (hundreds) and their connectivity status. You can search for sites or create a favorites list. Perfect.

3 months ago, A. Non Ymus

Some issues

Great app but favorite list hadn’t worked in months.

5 months ago, heathm1973

Data is old

Can see page traffic and mask but comments and details are at least two months behind. Makes it hard to rely on information when it’s not up to date.

12 months ago, Tibbs90

Great app needing one feature

Downdetector is awesome! It just needs to add being able to share a report through iOS.

10 years ago, SierraTech

Tracking EHR Outages & ISPs

Thank you for this APP! Yesterday I was not able to download APP due to Charter outage on iPad, even your website links to individual reports would not work. Don't know if this was Charter DNS issue, or your website. Was able to download on iPhone yesterday, and iPad this morning. We maintain #EHR access systems for doctors, this APP allows us to identify where the access issue may reside. Practice Fusion (cloud based EHR) sent us your website 2 weeks ago during IP4 BGP Table routing issues. A complaint is the size of the ADD on iPhone 4 screen. Please shrink the size of your adds, I need to see your App not your ADD!

5 months ago, SoAnimated

If similar to website 5/5

I need y’all to please fix the app. It’s missing 75% of the features and functionality the website has.

10 months ago, rbordocie

Favorites has been broke forever

Favorites used to work day up until about a year ago. Favorites no longer show. Tried deleting and reinstalling the app, clearing already set favorites. No luck. Junk

1 year ago, he he Yup

Must have app, great for status checking

title

7 months ago, d.edwards191

Favorites Don’t Work

My selected favorites don’t show up on the favorites tab. It’s been about a year since i’ve seen them

1 year ago, Amir tadayyon

Would not recommend downloading

This app is false never giving the right feedback

5 months ago, BOIABE99

Absolutely horrible waste of time and space.

Will it tell you what’s going on in your area in a straightforward and easy to decipher way? Absolutely not

6 days ago, Chadzilla3

It is from the past! No modern features.

No dark mode, no landscape mode on iPad, tiny fonts that are not sizable… it’s like it’s 2010 all over again.

5 months ago, Telex29

Trash

Notifications do not work. Would be nice if you get notified on favorites when they go down. Data IA always old.

5 months ago, Fudge56

Can’t even log in

Wanted to report Apple TV + down but no way to fecking let you know.

10 months ago, Qux_

App

It’s so so so so good app

2 months ago, 2A_Jeff

Favorites STILL don’t work

Favorites STILL don’t work. SHAME…

7 years ago, mrcarlon

Ads and you have to pay a monthly fee for alerts

I like their website, sure there are ads, but there are maps and all sorts of good stuff, not to mention it's a better indicator than anything Charter has. We currently have an outage so I got the app. My feedback: 1) Have ads or a monthly fee for alerts, having both makes you look desperate. I'd even be cool with seeing an ad after I clicked on an alert if they were free, plus you would get a huge hit of ad revenue each time there was an outage. You could still have a monthly fee for ad free outage reports for business users, but come on. 2) It isn't pulling location data, isn't that a no brainer to pull my location data when I report an outage? Combine that with alerts and your maps would be awesome. Send an alert, "hey looks like internet is down in your area with you provider", when they click on it you could get their location and update your map much more precisely. 3) Build the map view into you main screen, also use the phone's location so you could give a better idea of what is going on. Your app could be great, right now it's usable, but I certainly wouldn't pay for it until it gets better.

5 years ago, Mamianka

Great update NOW wonderful!

I had complained about the app overhaul last week - but now and very satisfied. Since we can now SORT by alphabet and severity of problem, I did the main list in alphabetical order, erased my jumbled Favorites - and entered only s very sorry list in Favorites, since I can nite easily find everything in the Main list. Tried flipping back and forth - resorting - perfect! As for the person who complained about ads - I a run a VPN and have no issues at all. Thanks again to a responsive developer, for a very valuable app. Pauline

10 years ago, Jarvis At Your Service

Solid except for ads

This app helps me when I'm questioning whether it is my network that is experiencing issues or if it is my ISP. Great app concept. But they need to make a paid version that does not have any ads or unnecessary junk. This gets in my way and decreases the functionality of the app. Fix that and I'll give it 5 stars.

10 years ago, Labyrintho

No problems for me with this great little app

It seems like Charter was really screwed up today— and this app proved it easily, using my Sprint Internet on my iPhone. I haven't had any of the problems that other people reported — could it somehow be that they are not scrolling it vertically to see all the entries past the first 10? No idea. But it has worked perfectly for me so far. And you can set favorites so that the services you're particularly interested in are always right at the top. Very, very nice.

5 years ago, aKitaKaT

Comments being deleted?!

Why are you allowing comments on certain providers, to be deleted?! These are honest comments from upset customers whom are being treated very badly. So much so, that some are starting up a class action lawsuit against them. So, why would you protect this compAny? You have the power over who comments on your site in the end, correct? Then, what excuse do you have to not be partial in this situation? Please advise for I need to know your stance on these matters. Also, as a paid customer (for no advertising), why do I continue to be spammed throughout your online site? Thank you...

3 years ago, Xkingxkaosx

Why does this app check my pasteboard?

This app used to be good but it has major issues behind the scenes. Security and privacy for instance, couple years ago it was found that this app needed access to the phones pasteboard. Then the data they received from us using the app is collected and sold elsewhere. seems like this app keeps getting worse and worse. App does not work on jailbroken phones. Not sure why and there is no way downdetector app is affected or compromised while a phone is jailbroken. It is best to use the website version if needed, but an alternative solution is needed with better practice.

9 years ago, PGMHecateII

Solid, but please no Ads

This app is solid. It is my go to for when I get kicked from gaming or can't connect to my ISP for some reason. It's great for tracking outages and the map option makes it even easier for in-depth sleuthing. My only problem to an otherwise flawless app is the lack of an option for an in-app purchase to disable ads. The banner is pretty intrusive on my iPhone 6, taking up almost 2 of the Outage "bars"; the overall experience would be so much better if we could just simply pay the developers a $1 or even $2 to get rid of those horrible ads

5 years ago, martoreh

Saved time and avoided the aggravation

Ads, purchase offers, whatever everyone else is complaining about is an excellent trade-off for the time saved and aggravation avoided just by knowing some cloud service is down. I was abou to spend hours debugging the connection between my Honeywell smart thermostat and Alexa but noticed that the Honeywell cloud was down on Downdetector. Took the opportunity to add to the Honeywell thread. Thank you!

5 years ago, Ro8o dog

Bring back maps

As my family is in a rural area, it has been very helpful to have the outage map to go to when we have a service issue. Why did it go away? Were the service providers complaining because the map provided users too much transparent info? Did the service providers cut a deal to make the maps go away? Consumers deserve more transparency on service issues and outages. I don’t have time to review all the complaints to see if someone else is in my area, and many people don’t identify their location in the comments. The current set up only adds to my frustration.

2 years ago, AceBeast212

The comments

Okay when you’re reading the comments half of the user names are so inappropriate. This makes me very uncomfortable with her. I’m reading the comments to see if I’m the only one having a certain problem. If you guys can fix a moderate more of the comments that come in for certain posts that would be great because I am so uncomfortable or the bottom with all the inappropriate comments. Please fix this and I might continue using your app or even reinstalling it in the future.

6 years ago, delsberry

Too many ads to be of use

I’m fine with advertising and I understand that it has to happen for people to be able to provide free applications. With that said, I believe if you have an ad bar at the bottom of the screen that is running constantly, then there’s really no reason to have random full screen ads popping up and taking over your device. This really makes the application unusable because when you’re in the middle of something it decides to just jump over and open ads.

5 years ago, Alkony83

Dec ‘19 update killed it

I’ve been happily using this app for years. Admittedly I’ve been using the free version and only intermittently as I was having problems, but now... I wish there was a way to roll back the app version. I’m going to wind up uninstalling, most likely. The new UI is smaller and harder to read against a blazing white background. They wiped my favorites list with this ‘update’ and just trying to scroll through to repopulate it lead to a fullscreen Ad that locked the app up.

8 years ago, Senior Slaz Boy

Finally!

Great app! Finally can accurately check to see if my ISP is down or not instead of just rebooting my equipment and testing to see if it was my equipment. ISPs never share that type of info which has always been frustrating. So instead of wasting an hour I can find out in 20 seconds. Awesome.

5 years ago, Darth Zar

New design is terrible - paying user

I’m a paying user and I’ll eat that money I paid for pre-4.x versions. I’m actively looking for alternative apps/services. My favorites did not transfer from the pre-4.x version. Recreating my favorites was tedious and crashed the app frequently. The favorites tab is **in the order you added the favorite** —> not the logic and useful “problems first”, then alphabetical order. You also can’t alter the favorites order. This redesign is terrible in every way. I’m actively looking for alternative apps and services.

4 years ago, tommysturn

Lack of localization is an issue

There is no settings that allow you to set your region or location. The map feature is useless and once you zoom into your location it loses its function as a problem heat map. Favorites are not recognized either or kept in any logical order. As a goof I attempted to set up an account and it felt like a job application, not info for an app. There is no reason for that much of my info. All this apps info can be found elsewhere so I’m deleting this app.

4 years ago, TWHensley

You need this!

This app is the first place I go to find out if there are problems with an application, platform, or internet service provider. If other people are reporting the problem, no point in additional troubleshooting. Down Detector is a must-have app!

9 years ago, cyn37211

They know more than the providers

Our uVerse (Nashville) went out today. Downdetector showed a huge outage. All my neighbors were "out" as well. I called AT&T & they told me there were no outages in my area. I argued with then half an hour! I told them to google it, their reply was they weren't allowed to. Tomorrow they'll probably announce another line got cut.

5 years ago, 🅱️liizic

BEST SERVER APP EVER

The app first of all lets you see how other servers are doing and then you can report if you have a problem also This app offers a lot of information on just a little topic This app is great for people who use the internet in multiple places like: xbox live, psn, sprint, etc.

3 years ago, DirtDiver

Needs a lot of work!

Best to keep using the website! The app map always puts you in Europe and you can’t access all the companies that Downdetector follows… For example, the app can not find Discover or Capital One, but the website does show them. I am quite surprised and sad to see that a tech company can’t seem to produce an app that is fully functional.

6 years ago, JohnnyUSA🇺🇸

Great to find out it is "them" and not me.

When my network goes down the first thing I do is check with this app to see if there is an outage that is already known. If not, then I call my ISP and let them know. (Someone needs to make the first call).

9 years ago, AngelDN

Excessively Large Ads Destroy Potential

Great idea, hope someone else comes along and produces a similar app without the ads. The ads are excessively large in proportion to the screen and aggregating. For now, I will delete the the program from my phone. My recommendation is not to download the app, unless you do not mind almost a quarter of your screen flashing with ads while in use. Good idea, bad execution. 😕😶😔😏

4 years ago, MikeCP

Great App

Use it all the time. This ain’t no fried chicken shadow rocket. It’s the real deal. Websites and apps are always going down. And I know that cause of this app. Thanks to the developers. I wish I could give you all a million hugs (I was gonna say dollars, but I don’t have that many dollars).

4 years ago, Mr.Wiskerz

Very helpful

This app is very helpful for when knowing when anything is down. I’m also not seeing any bugs or glitches, doesn’t take too long to load and I’ve been using it on a daily basis

9 years ago, TMan1236

Used to be good

The app used to be a great way to see if the problems were on my end, or somewhere else. However, when I checked this morning, I could only see the first few items on the list (and after looking at other reviews, it seems like this happened a year ago. Maybe the developers have a problem with August).

10 years ago, ckspomtaneous

Awesome

Used the website forever, the app is even better! I just wish you could choose to be notified when certain things are down.

6 years ago, iphonereviewer#2

Works as advertised I guess, but needs a fix

WHAT HAPPENED TO THE MAPS? Haven't fixed the slow loading, but hey, we can automatically renew your subscription! App works, the problem is the reliability of the public reporting "it's down" when it really isn't. I get reports with the app of a site being down while I'm not having problems with that site, so take reports with a certain amount of skepticism. However, one thing I wish the app really did was to have the ability to only query & load my Favorites instead of loading some giant list of apps/websites that I have no interest in. As a result the app takes far too long to display data when you launch it.

9 years ago, Justadaisy

Useless....no longer works

Had this app for a little over 2 weeks. Worked perfectly at first. Annoying ads created some difficulty. However, now the app only shows companies that start with the letter "A." Doesn't list companies like it used to. Numerous reboots and other attempts didn't correct the issue. "App support" link goes nowhere. Not worth the hassle. I will search elsewhere for my information.

Description

The Downdetector app offers real-time status and uptime monitoring for hundreds of services, including telecommunication outages (internet, phone, and TV service), online banking problems, websites that go down, and apps that aren’t working. The service monitors over 12,000 services in 45+ countries. Our outage detection is based on real-time analysis of user reports from multiple sources, including the Downdetector website and reports filed through this app. Functionalities: - Track outages with services in your country (45+ countries supported) - Select your favorite services and have them displayed at the top of the list - File an outage report when a service is down for you - Check problem reports from other users of the app and the Downdetector website. - Read and write comments - View outage maps to check for local outages with telecommunications providers - View support contact information for each service, such as phone number, web contact form, or e-mail address (if available). - Advanced analytics for existing Downdetector Enterprise Dashboard users, including the ability to receive custom push alerts. - Available in Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Malay, Norwegian, Polish, Portuguese, Slovak, Spanish, Swedish and Turkish Privacy statement - https://downdetector.com/privacy.html Terms of use - https://downdetector.com/terms-of-use.html Do not sell my info - https://www.ookla.com/ccpa