Duo Mobile

I thought it would end up being another cumbersome addition to accessing our work network but, it is actually very seamless once it is set up. I actually like it way better than many I have to use because it not a situation where I have to receive a text and then type it in on the computer. Simply login the way you normally do and your Duo app will just ask if you want to give permission and it literally gives you two boxes like in those letters kids would write to someone they like asking if they wanted to go steady and at the bottom would be two boxes and they would say check yes or no! It pops up automatically so no need to open the app first. It is actually that easy, way more easy than working up the courage to write a love letter asking someone to be you boyfriend or girlfriend much less giving it too them and going’s crazy waiting for it to be returned with the right box checked!

I don’t write reviews, but I felt compelled to do so here. I work in IT and since we adopted DUO, it has proven to be effective and easy to use for the vast majority of users. The one’s that have problems are generally the ones that don’t know how to operate their devices, or they take issue with our policies because they have poor personal information security. These are exactly the people that force companies to adopt stricter security in the first place. I cannot speak to the complaints of folks who choose to use it for accounts that are not connected to a work or school environment, but if you get a new phone or lose or damage your phone, of course it locks you out of everything. That’s what it’s designed to do.

I first found out about the app when it was required by my company. Since then have added it for personal applications that allow two factor authorization (2FA) via an app as it is more secure than using text messages for 2FA. In all due respect (and I mean that) it seems a number of the complaints about the app are really a result of company policies requiring multiple log-ins or not allowing users to stay logged in when inactive for a period of time, requiring another log-in. That’s not the fault of the 2FA app. Not saying this app is perfect and I haven’t used other similar apps so I cannot compare. But for my purposes it has worked well.

While the other 3 dual authentication apps on my phone work sometimes, DUO is the only one who has yet to let me down more than a few dozen times since passwords became an insecure means of data protection. Definitely beats email or sms verification. I miss the days where it was just a matter of finding the guy with the key to the filing cabinet you needed to get into. That was me… the keeper of keys. That role kept me employed for years but now big tech comes along and starts automating the jobs of hard working Americans just trying to provide for their families. It’s a shame what this generation has done to this country…

Straightforward setup, easy integration, and so far no issues replacing phones. Using strictly to secure an AD based infrastructure hosted on prem, RDP and VPN connections for users, admin creds and elevation on servers and certain cloud based dashboards. We do have a small number of non smartphone users getting auth via phone call. We do not allow users to apply duo to personal accounts, social media etc. The vast majority of bad reviews here are from end users complaining of company policy changes or being forced to use 2FA, so take that how you will.

My old school switched from duo to Microsoft and Microsoft doesn’t allow for use with Apple Watch like Duo does. I love being able to not need my phone to log into accounts and use my watch to approve a request instead. My new school uses Duo and I’m so happy to be back with how user-friendly they are. That being said, I would like to be able to choose if new devices need more security or not. Duo allows me to let them know the device is personal and on those few devices, I have not had to re-log into them which I love. But in devices that aren’t personal or shared I can say no and Duo allows for that choice. Overall great service.

Oh man, what to write about an app I use literally every day. It’s great! I log into my laptop. This app make a little thing pop up on my phone. I click the little thing and I go about my day. If you’re looking for a button press to add to your morning routine, there are far worse buttons than Duo Mobile. Also, maybe important, we’ve had no ransomware attacks since the IT guy put this on all of our phones. So there’s that.

Duo is simple, it works, and it stays out of your way. It even has an Apple Watch app which is a godsend. Unfortunately, my company is being strong-armed into switching to a Microsoft solution, which, as per usual, is clunky, unpredictable, inelegant, and is basically third-rate software - and there’s no watch app either. I will continue to use Duo for as long as I can, I highly recommend it to anyone needing fast, convenient and secure authentication services.

Out of the authentication apps I’ve had to use, this is one of the most pleasant. The push notifications work like a charm and it’s never lost all of my logins during an update (I’m looking at you, LastPass). I’d dock a star for there being no way to interface via the Okta login flow from non-JavaScript apps but that’s such a niche technical complaint that no one else will ever care. (Also, there is Okta integration at all, which is nice.)

What can I say? The multiple steps involved in accessing the work computer, websites and even certain apps on your desktop is sheer joy to experience. Gone are the days where everything was instantly accessible - now it’s a wonderful experience getting thru multiple layers of security, adding minutes to your not-so-busy schedule. This is what I think, feels like going to a nice retreat. Sheer joy and pure wholesome time killing fun.

Ignore people who complain about the burdens of 2FA. Those are not the problem of the app. This is a price for security and compliance. You will adjust and make sure you always have your device just like you don’t leave home without house keys. Same thing. Better than identity theft or a major data breach that gets you fired. This is the best app of the several I have used.

Add “remember me” option in approval prompt on my authentication device. This option usually doesn’t work; Safari and Chrome both now have cookies and cross-tracking disabled by default and can’t be changed. On mini login windows, it also asks me for approval even though it’s on the same device I’ve told Duo to remember. Now, it’s causing issues with Canvas. When I open announcement notifications, it’s making me login to Duo on a pop up login screen even though the app itself is already authenticated.

I’ve been using Duo for work and have previously used it at university and have had no problems. Adding new accounts is very easy and it beats carrying around a separate device for 2-factor authentications. Most of the negative reviews here are from user new to 2fa and are getting used to it, or have issues with their own organizations’ IT support. The app itself is great.

Duo is awesome. It is super user-friendly. I just have one suggestion that would be super helpful. Adding a widget that can be added to the home screen. Being able to accept a push from a widget rather than having to open and close the app saves so much time. And it would make it less frustrating to log into accounts.

I bet this is not under your control (I am an iOS dev myself, I know how iOS can be) but sometime ago the notification banner to accept with requests shrank, and is now harder to tap. I don’t mean the banner itself, but the “Accept/Decline” dialogue that appears when you pull down on the auth notification banner

Duo mobile has been the source of many of my frustrations over the past year and a half. This app never works and even though it has been connected to many of my accounts, I have still gotten multiple security issues. on top of the security issues experienced I have also been locked out of my own account multiple times as a direct result of Duo Mobile. Multiple times duo has not done its job. This app is ridiculously unhelpful. I am deeply dissatisfied with this app enough to go write a review about it, that should be saying something. I wish people would stop using Duo.

I’ve used the app for a while now, no issues it works great! Only thing is it seems there is always a notification about updating to newest software even if it was updated recently. Unless it has been months couldn’t that be optional? Must ppl do not update software every time a new version comes out.

This is the perfect tracker for people working from home or anywhere really. We use this to verify information and to check login times to make sure they are actually working and logged in. Its also a great security tool to verify logging into the corporate network. This is a great tool for everyone to be on time and stay safe.

I use DUO now regularly. We (me and another person) set it up at our company for security, and “almost ‘none’,” if any, of our employees had issues learning how to us it, and have zero issues since. Really appreciate great tools that is easy to setup, easy to teach, but hackers and other cyber criminals can’t maliciously break into.

Personally enjoy using Duo as my MFA tool as opposed to Google or Microsoft. Interface is clean. Approving pushes work well on both phone and watch. Apple Watch app is also nice for looking up codes. Wish push would come to my Watch even when phone screen is unlocked, but that is the only real issue I have with it.

Ever since I was introduced to this app by a friend of mine I’ve never had any complications with it at all! It’s the best two factor app I’ve came across. I temporarily disabled my instagram account for months almost a year… Deleted the instagram app & because of duo I’ve haven’t been able to worry about losing any information I LOVE IT SO MUCH

My employer requires the use of this app to login remotely. I don’t know the technical inter workings of this app or how secure it is, I leave that responsibility to my employer. I have to use it to gain access when not in the office and it works every single time. It is seamless, easy and most importantly it always works

Don’t believe the rating, which used to be under 2 stars. This is a warning to never use Duo for anything. Not only has it done nothing for my security, it has also made my life measurably worse. I always have to bring my phone everywhere otherwise I can’t do work, and if I ever lost it or couldn’t use it I would be screwed. It also makes every single sign in 15 seconds longer, which adds up when you’re signing into things every day. AVOID THIS APP LIKE THE PLAGUE. They will probably remove this review soon, but don’t be fooled.

I recently upgrade my iPhone to a newer model, I notice it has iCloud backup option so I gave it a try. It just worked. I do think 2FA in general create user frustration, but to be fair, Duo is on par with other 2FA app one may even say better?

Any institution thinking of using this, I’m begging you, don’t. I had to download this for my school and work accounts, which I’m currently locked out of because I got a new phone. Aside from that issue, this app is wildly impractical as there is no way to save a trusted device, so every time you log in it adds a significant amount of time, something that has annoyed both me and clients who are now waiting longer to be served. And if your one DUO-associated device is left at home? Too bad! On top of that, this developer is clearly either removing bad reviews of adding fake ones; when I downloaded this app several months ago it was hovering just below two stars, and there has been zero change to UI, not to mention something that would bump it up to five. STAY AWAY AT ALL COSTS

I’ve been using Duo Mobile for about 7 years. In that time I’ve worked for 3 companies that require it for dual authentication. I’ve never had any issues with it, and it is easy to use. I also began using it for personal log-ins as well.

Duo does a great job with the security app, and our company feels very secure using this 2FA solution. Also, their support team does a great job when there is an issue with letting us know that an issue has happened and that the issue has been resolved. Great work.

What can I say? It does exactly what it says. Works 99% of the time. The only time it doesn’t “work” is when I just don’t get a push notification, but when I open the app, it functions correctly. That’s very rare though.

I had this thing on my phone, and it was being fine. all of my friends were getting hacked. Unfortunately, i locked myself out of my phone because of a changed and forgotten password. After i got my phone back up and running, Duo was still on my phone, but it deleted ALL MY PASSWORD INFO AND CODES. Bye bye snapchat i've had since 8th grade, and instagram of 3 years. had to start new bc i can no longer log into those accounts because Duo deleted my codes

Not sure about what the app brings to the table. Towards the end of setting up for an Instagram account it asked for a new password and resented same. The input box displayed the password! All other password input boxes I’ve seen flash the tapped letter then cover it up with a dot. Seems inappropriate for a security app to behave this way. BTW adding security measures through more services is inherently less secure. Notwithstanding the security provided it sets up another Avenue for hackers to penetrate.

What can be said about Duo Mobile? The way it serves up Push notifications. Complete with support for Apple Watch, is totally convenient. It also generates security codes. There are a thousand apps that do the same thing — It’s good. I’ve no complaints. It’s just solid.

Only thing that is annoying is how long the “Approved” screen is up and the fact that it takes up the whole screen. At least give the option to partial screen or to not flash my eyes with green when I get an urgent call in the middle of the night…

I have now worked for 3 companies over the last 9 years that all ended up using duo. In one of my first roles I was one of the duo admins for the org. I found both the admin experience and user experience to be pleasant. Good support.

I like this App, because it is very easy and simple to add your device to any account. They send you notification for login quickly. Inside the app, it is very clean and simple and clean. There no crazy fancy features to confuse you.

I have previous experience with another authenticator app that were not so good but so far Duo Mobile is much easier to setup, such a relief because the other left me discouraged.

Since COVID 19 we needed this and you came through even until now. Events changed the course of the way we work and do business. Glad you guys were able to come through. Like a shinning light that brightens the day👏🤩✅

This app has saved me from trying to remember my password for my login for college. I have an auto fill on my computer, it sends me a push notification on my phone, and I log right in! 10/10

I use duo mobile every day. It is simple, easy to use and I can even leverage my apple watch to access my vpn. I strongly recommend any organization to consider using duo mobile.

Had to use this app to access a new system my university put in place for student to use to access our coursework and I was very pleased with the setting up process and authentication accuracy.

The first time you were able and I didn’t have a chance I just wanted you know I love and I love and I hope you’re having fun and I’m so proud to have a great time and I’m glad that you’re having a great day I hope

I’ve used a lot of security solutions in the past. DUO has been the least invasive and fastest security solution I’ve used, and I would recommend it to anyone who needs a quality multi factor authentication solution.

Force on us by our overlords but as long ad it works, i don’t have any complaints. 9 months in and its doing its thing. You’re also able the approve logins via your Apple Watch which is a plus.

I have no experience with other similar systems, but this one has from the beginning, which is five or 10 years to always work

I’ve deleted my duo app in my OS device to protect my identity being accessed logging in different pcs. Thanks to IT gentlemen I talked with resolving my issue was quick and secure. Thanks to the duo app, there’s an extra security that I can rely on safely browsing the internet while multitasking.

My favorite feature is being able to authenticate directly from the push notification without opening the app

The short lessons make it easy to follow and learn. Also, the reminders Duo sends helps me not miss lessons. And having the lessons be in story style and being delivered both verbally and in writing is making the learning easy.

I only really use this app to log into MyASU on my computer, but it consistently gives me passcodes and prompts to have two-factor authentication. With this app I’m confident I can always sign in and view my degree progress, grades, and financial aid. I love it.

If you wanna locked out , the. Go ahead and use this app. I used it for Facebook and It locked me out leaving my facebook account un-responsive. I am using facebook since 2008, and now thanks to this Duo app , it got my fb account locked . Even Facebook is jot helping me out. Seems Facebook and Duo are in some kind of illegal business, as Facebook is not letting me access my personal data nay more. Dont , I repeat dont ver use this app.

I love this app. I started using it for work and now I use it for almost everything. It’s easy and I feel better knowing that have 2FA, strong passwords and a secure password keeper on my accounts. The one small thing that would be better if I had to suggest something is switching the order of labels of third-party apps. So instead of: Third-Party Ecobee It would be: Ecobee Third-Party Would also be nice to be able to change colors on third-party apps so I can associate a color with an app/program. Thanks for listening! I really like Duo!

I found a learning curve on this app to be very quick and every time I used it, it actually really worked well. I was doing my classes on my MacBook, and using this app on my iPhone.