I have had no problem redeeming rewards towards a hotel loyalty program in which I am enrolled, but I have had too many experiences where I completed a survey that was 20 minutes long or longer, tried to submit it at the end where it is obvious I have competed all the questions and qualifications, only to get a message that the the survey wasn’t “a good fit,” and instead of receiving 5 or more points offered, I receive .02 or no points. Also, I will open the app and there are a few surveys that are suggested for me, only to be disqualified for most or all of them. I appreciate the points I have earned and redeemed, but there is maximum time you need to invest to earn a minimum of points. A lot of time wasted.
At first I thought this might be an interesting way to earn a little side cash. But it quickly became obvious that I would spend a minimum of half of the time the survey was purported to take to complete before I would get told I was not a candidate for the survey. This was no big deal on surveys with it at time of four minutes to complete but when you were talking about a survey that was 40 minutes and by the time I was told that I wasn’t viable they had received a whole lot of information for $.25. It came to a head tonight when I knowingly went in for a survey that was going to require a lot of access to my web browsing. When it came time to download the program they wanted me to use I started getting very worried. By the time I had provided them with access I went to several websites that I visit on a regular basis and was denied access to all of them based on the access I had provided this program. We are talking 4-5 sites out if 8 that I visited there , god’s sake! I deleted the software, canceled my account and deleted the program. Would highly advise you not bother.
I’m pretty disappointed with these guys!! I had been saving my rewards and when I went to cash them in for an e-card I was told that my account was being reviewed but will be available in no more than 72 hours. Well..72 hours came and went so I wrote an email to support to see what the problem was. After 4 emails I still haven’t gotten a straight response at all..their response is more like an automated message!!! When one of these survey sites “flags” you ..then 9/10 of the others do too..regardless of if the “flagging “ is legitimate or not!!! Since they can’t seem to actually communicate with me and explain why my account is basically froze..I’ve submitted my situation with the BBB and now they’re helping me with it!! E-Rewards does nothing but use you for their advantage and then dispose of you if your rewards are too high in monetary value… their absolutely disgusting!!!
Been using e-rewards for years and was glad they finally have an app…but it is almost better to just keep using a browser. I have to delete and redownload the app several times a month to get it to work properly, and there is one survey format (teal button one) that works allll the way to the last page and NEVER lets me submit and get my points. I have wasted literal hours because of it. Reached out to e-rewards and was compensated a small amount but it keeps happening. So every time there’s a teal button survey I just quit at the start to save myself the frustration. Other than that, rewards redemption works well. But I recommend skipping the app and sticking with the browser.
Not sure if it’s disclosed or not, but I think it should be noted the rewards can only be redeemed every 30 days. I wasn’t aware of this until I tried redeeming an award again to purchase something. I wasn’t able to make my purchase because I wasn’t allowed to redeem my reward until 30 days pass. That’s inconvenient for people looking to pitch things and finding out we can’t make purchases with these rewards, then finding out we can only use them every 30 days. That’s also unfair when we sit and take the time out of our day to complete these surveys and can’t get the same reward as last time.
Surveys are buggy and don’t always give the rewards for completion
I cashed out successfully for my first gift card, but a lot of surveys kick you out when you’re almost done saying you don’t qualify. Then there are some that once you completed it it just sits frozen on the screen saying your done without ever giving you credit. Once I emailed support about this issue and only received half the reward for a 40 min survey. It’s a good premise if you would actually get rewarded for the time you spend
The only reason I am giving this 3 stars is because the customer service has been really good so far. However I do not like the recent changes that they have made they went from $.25 down to $.20 for surveys if you not qualify. Note this is the worst, they are now reducing it to zero cents and then the survey choices they are offering are also zero dollars. Nobody wants to do the surveys for free. What would be the point of that? I went through seven surveys and only got a total of $.60 on one day and made $7.00 on another day. It is a hit and miss. * Note: this is mock money meaning that ‘$75’ is equivalent to a $25 gift card not a $75 one.
This is a complete scam. If I could give negative stars I would. I wish I would have read the other reviews before participating. This app is glitchy and doesn’t work correctly to begin with, and it has been weeks since there are any available surveys for me to take. But what’s worse is they are not paying out any of their rewards. I got an error message when trying to redeem my rewards and contacted them regarding the error. I received an email back stating my account was indefinitely suspended due to “accuracy and attentiveness of my account activity”. When I wrote back that I just wanted the reward I was owed for taking the surveys the response again was they have no choice but to permanently suspend me. THIS COMPANY IS STEALING YOUR TIME AND INFORMATION
I just got an invitation from Macy’s to join the E-rewards so I did join. I took few recommended reviews, each supposed to be worth 4-6 points, and on the end of each survey I got only 0.02 point!!! What a scam and wasting time! Then I got an email about another survey so I finished it just to get a massage from them that they got already enough surveys and I’m not getting any points (should be 4!). Seriously, DON’T waist your time! If they had ZERO stars I’d give them ZERO! And a little update on my review, I’m going to report them to BBB for scamming people. Shame on Apple for even letting the “app” to be available! One more update, I’m calling Macy’s to tell them that they lost long time costumer and that they have to remove all my information from their files!
This app is a scam and the customer service is atrocious
I spent a lot of my time on this app to try to earn rewards. I got one e gift card and it was fine. I wanted to redeem from a store that only had a physical gift card option. It took months to arrive and I waited about 6-8 weeks of keeping it to save it to use around my birthday. Went to use it at the store and they said their reader wouldn’t pick it up. Went to use it online and it says it’s from 2016 and can’t be redeemed online. It’s basically useless and when I contacted customer service about it, I was told it was my fault and my responsibility was to have checked it and used it immediately. No explanation for why it’s from 2016 or how that’s my fault.
I recently left a one star review but have since been contacted back by customer service and have had my issues resolved (access to account and rewards). It took some time but now my account is fully functioning with no problems so I am changing my review status.4 stars not 5 only due to the amount of time it took to receive online assistance via email. Same problem I experienced with quickthoughts but issues are resolved on both apps.
If you want to waste your time, never qualify for a survey & at the same time give out all of your personal information for free(no matter how they say you will earn money for “pre-qualifying” for said surveys…then this the app/company for you. They lure you in by saying they will pay you for taking surveys. That’s if you actually qualify for a survey. Tom”qualify” for a survey, you have to answer a lot of qualifying questions, which can take up to 10 minutes to answer, only to be told they’ve met there quota for participants or that you don’t qualify…but wait, they just for an amazing amount of information on you. Waste of time.
I haven’t logged into this in a while. I tried and it’s not accepting my password. I hit the reset password button and check my email and there’s nothing. I check my spam folder and nothing. I have deleted app and reinstalled it and still no luck. I have gone on line to try and log it, it recognizes my email but not my password. I go to reset password and I am going through the same thing as I do with trying to log in through app.
App tells you how much each completed survey credit your account in dollars. The only way to monetize the reward is to transform to a Gift Card. There are plenty of choices among retailers for most people to be satisfied The disappointing surprise comes when you find out that the the reward dollars are only worth about 33 cents to the dollar. It’s intentionally misleading.
This app tricks you into thinking you’re making more money than you are - it will tell you a survey is worth $6 without disclosing that that $6 is only actually worth $2 when you go to redeem. If they “paid” you in points or something it would be less frustrating. I was so upset when I thought I had earned $75 only to go to redeem it and find out that my $75 was only worth $25. I’ve deleted the app and am done with it now. If they had just been up front about the true payment I wouldn’t have felt so scammed.
Everything worked ok with few glitches until I tried redeeming my rewards for a gift card. Then suddenly there were security issues with my account and I was blocked from taking more surveys or redeeming my rewards. Quite honestly not worth the effort and don’t waste your time. They emailed me and told me my account was suspended for having more than one account, which I did not have. There were no issues until I tried redeeming for rewards then I was flagged for being fraudulent. What a joke.
I’ve been doing e-rewards surveys for years. I’ve probably been kicked out of about 80% of the surveys, but only after spending a substantial amount of time. But I kept earning travel miles so I put up with it. This year, they’ve lowered the lousy $.25 after being declined to $.20. Today, some denials said the compensation was $.00. Nothing. Really? They’ve also lowered how much surveys are worth for the estimated time. It’s just not worth it. I don’t think it ever was, but now less than ever.
I have done several surveys over a month period and when I went to claim rewards it would not let me. When I emailed to find out why I was told it was because they detected multiple accounts and that my account has been suspended cause of it. I only have one account on two different devices (my iPhone and my laptop), some surveys required the use of a laptop. Just feels like I got scammed to do a lot of surveys and not be able to claim any rewards. A total waste of time!!!
I was happy to get an email that e-rewards finally released an app. But this needs to go back to the drawing board. As other reviewers have indicated, the screen doesn’t rotate to horizontal. Also, I find that it will freeze on me in the middle of a survey. There’s no way to refresh so I wind up having to close out. This happens at least once a day, and always during a higher value survey. Really annoying because I’ve invested the time and don’t get the reward. This app needs some serious work.
I am glad they have finally come out with an app. However, there are some improvements that need to be made. Any survery that requires you to take it horizontally you can not complete, sometimes after completing a survey you don’t receive credit because it takes you back to the login page.
After doing surveys for two weeks I tried to redeem rewards and there was a glitch, then nothing would work. When I emailed them about it their response was that my account was suspended because it had been flagged as fraudulent. Funny how my account was fine until I tried to redeem rewards. Also they couldn’t give me any reason why my account was suspended, what was flagged as fraudulent. Just another scam survey site.
This company says you are paid $.25 if you are “not a fit“. However, they do not explain that you may stand 20 minutes and complete an entire survey before being told that you do not fit their needs. One survey disqualified me immediately, which was what I expected. The next one wasted my time entirely and then, at the end, told me I was receiving a quarter.I am done with this company and will no longer be participating.
Total scam. I finally had enough “rewards points” to cash out a gift card. Suddenly when this happened, my account was suspended because I “violated the terms and conditions” when I don’t see how that was even possible considering all I did was do the surveys they gave me. If I did the work, I should be able to get the gift card from the rewards. Instead of them just suspending the account with no explanation.
I have $ worth of rewards but unable to use it, I can choose the gift card I want but cannot check out, surveys stopped populating also, it worked for the first month in which I successfully redeemed 2 gift cards. I am yet to hear from customer service with a solution
There are much better paid survey apps. I’ve just did a third $7.00 survey and 20 minutes into it, frozen… so you have to go back then it disappears from your dashboard and a .50 survey is there. Too much time and not enough payout. Stay away and get other apps. No place on the app to email anyone either. No support. Huge waste of my time. I’m deleting this app and sticking with the ones that actually work
They get you with the first $10 or so of rewards, then all of a sudden you fill out ten or so minutes of a survey then they say “sorry you don’t qualify for this survey” it has happened to me on the last 5 surveys I’m a row after spending hours answering the pre-qualification questions. The dollar amount also does not directly reflect the amount you can get in a gift card. It’s about 1/3 of what your balance is.
I have been with e-Rewards for years and it’s a nice program. If you keep up with it regularly you can get quite a few rewards. I was happy to see when they created an app, but it’s terrible.I just had to delete and reinstall because everything disappeared. It’s not user-friendly, and looks like it was built by a very inexperienced developer. I sure hope they aren’t on the payroll.
If I could give them zero stars I would. Do not waste your time or effort on this E-rewards. You have to earn about double of what the rewards is worth before cashing out then the gift card doesn’t even work and if you message them they give you the run around and blame the issuer of the gift card. Then tell you that you are s.o.l. after you’ve put in the effort to earn reward.
Countless times I have sunk 10 or so minutes into a survey only to have it freeze or glitch and then I do not get the reward. I contact the company and they usually do not give me the credit for the missed points (plus it’s exhausting to message them each time). This could be a great app with some work. I like being a member, but the glitches are annoying and frequent.
Like other reviews have stated, the app frequently crashes or freezes partway through. Very disappointing. Do better, E-Rewards! You must surely be aware of this problem.
They’ll offer a survey with a $10 reward that takes 20 minutes, and then waste 10 minutes of your time having you answer questions before bothering to tell you you aren’t a good fit for the survey and kicking you out. And when you aren’t a good fit? You get 0.25¢. What a frickin waste of time!! Don’t even bother.
This app will ask many, many questions before saying the survey isn’t a good fit for you. Sometimes it will say “starting survey” after what you assume are qualifying questions, but then many questions in, you are told you don’t qualify and try a different survey. This app was a waste of my time. Don’t let it waste yours too.
This has to be the worst experience. The effort, and attempt to re-active an account, which my Kroger Boost membership continues to suggests as part of a benefit, + source of rewards- saving ME time, money. 35 years shopping with Kroger, has become a scam just like this opinion reward program that they endorse!
The app says “if you don’t see the content click the refresh button.” Clicked refresh 100 times and content is never reflected so you can't move on. Very frustrating when this happens with every survey I’m offered. App is basically worthless.
To be honest, I think a 10 year old kid engineered this app. 90% of the time the app freezes but not until your 90% down with the survey. Then it doesn’t fit on your screen so your not allowed to progress because you can answer all the questions. It’s been like this since it’s inception. Save your time and DO NOT USE THIS FOOLISH APP.
I should have listened to the reviews I read. I spent a ton of time conscientiously and accurately filling out surveys, only to have my account suspended for supposed inconsistencies and inaccuracies. Customer service would NOT fix their mistake, and now I can’t even access the money I had earned. VERY disappointing!
This survey app is a joke. Last year when I went to redeem for a gift card at $100. They deactivated my account because apparently I had another account when I didn’t. They only did that right after I redeem. I don’t see how other companies promote this app.
I did a 15 minute long survey for $4. Went through the entire survey, and on the last question it froze! I tried everything. It wouldn't save no matter what I tried… So all that time wasted & I didn’t get my money. Deleted it right after. Don’t waste your time.
They get paid to get people to take surveys but won’t pay you your earned money and will shut off your account for no reason as soon as you’re ready to cash out your earned points. Just a big scam not worth your time
Like the other reviews suggest, don’t waste your time. Your account will indicate you have “$75” to redeem, which is actually only worth $25. When you go to actually redeem for a gift card, there are errors preventing you from doing so. What a scam.
For some of the surveys, it lets you finish the survey all the way to the end but the survey submit button do not work and no credit is received for the time spent doing the survey.
After completing surveys and emails and trying to get my rewards they delete my account. I gave them the correct information. No explanation for it just oh well we just deleted the account. Never using your app again! Very dissatisfied! Zero stars!
I love it e-rewards and appreciate the options available . Unfortunately the app is not up to standard. Every other survey you do, will tell you at the end there was a problem and you will not get credit.
This app has many issues. I will start a survey and it will not let me finish. Therefore, I work for 2-8 minutes on a survey for nothing. In turn, the reward isn’t issued. It’s very frustrating. Gives me red error message over and over.
Everything worked fine until I went to redeem my second reward. When I went to redeem it started telling me I had a security issue. I emailed multiple times and they were no happy.
You get to a point when you want to redeem rewards and they tell you “you violated our terms and condition. we will suspend your account”. But account is still functioning… and of cause you didn’t violate any rules. Stay away. Scam
The app is worthless. Keeps saying that my password is invalid. Send a link to reset and once you create a new password it still rejects. Now they want you to submit your ID and selfie to regain access?
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