I have tried to reset my password and every time I’m enter the temp password it does not work. I have tried multiple times double checking my spelling and capitalization and it does not work. I went online to the website and it worked first try. After resetting my password i tried the app again with my new password and it still did not let me log in. Simply put the app does not work. I could not even sign in to my account or recover my account trying to get a new password.
I have tried to use the app on multiple occasions to keep up with my mileage and my oil change but it’s never accurate. But recently I was trying to track my car on order and it has that feature. So I made a call to my service representative through the app to discuss the delivery of my vehicle while my wife was driving but we were unable to discuss it because if you’re moving the app doesn’t work. I understand that they don’t want us driving and using the app but what if you were the passenger we were trying to get somewhere and had to pull over to the side of the road. But that’s OK because we got voicemail anyway. Probably won’t use this app again.
I think enterprise is delusional if they think anyone will use their app to find a gas station or similar, people will just google or use their smartphone. This is a useless feature. The mileage tracking feature is ok, but by no means “easier” for the user, and appears only to make things easier for enterprise, not the fleet driver. This is really just a glorified way of tracking mileage. The only other feature that may be useful is that you can find contact numbers. Lastly, the “accident report” and “service locator” require that you allow enterprise to access you location. If this is not enabled, these features are useless and will not work.
I really like the app as it makes keeping track of mileage and my fleet vehicle much easier. The reason I’m not able to give it 5 stars is due to the GPS locking the app constantly. Understandable when you’re driving. But when you are sitting at your desk and it blinks back and forth locking the app as if you’re driving, that gets really annoying. Happens when you are at a stop trying to add your mileage. Very annoying Fix that and the app will be much better
1) the app disables telling me the vehicle is in motion... while I’m looking out the window at the parked vehicle 2) need to be able to filter locations based on the service I need, particularly manufacturers recalls. Even better, when the app sends a notification about a recall, it would be great if clicking on it brought me right to the scheduling screen of the nearest service center. Only a dealer can do it, and no dealers are coming up on my list 😭
In today’s digital age, it astounds me that a large company can’t provide an app that actually works. Sometimes I can sign in and sometimes I can’t. No apparent reason for it. When I can sign in, oftentimes I am told that I don’t have a vehicle registered even though I did the day before. If our company wasn’t using Enterprise, I would never choose them and I certainly wouldn’t try to use this app.
Our administrator can see my info has all been submitted I have tried multiple times to login and it won’t let me and says my email not found in the system. Have called and left a voicemail for someone to please call me about this but haven’t heard a word from them.
Everything I need in one place and at my fingertips + the support behind the app is phenomenal. Not sure how I lived without this tool before?? Thanks Enterprise for creating a tool I can use for all my fleet needs.
If I could give a zero that would be more accurate. Can’t login to phone app because of “invalid credentials” but can login to the web version on the chrome app somehow. I need to use this to track mileage but have to just use the web browser version on the road I guess.
I downloaded as our company just switched to efleet. Every time I go to enter a vehicle it freezes and tells me I have no vehicles. Whenever I try and move the search radius, it doesn’t let me select anything farther than 5 miles. Seems the app has a good concept, but at the moment, it has terrible bugs and is NOT user friendly.
“App is disabled while vehicle is in motion” Seriously? Why does this app think it needs to parent me? I pulled into the dealership for repairs, walked into service department, had a 5 min conversation with service manager, tried to then pull up THIS app to show the “maintenance card” only to be locked out because it thinks I’m driving…..
I don’t understand! My organization has some vehicles leased through EFleets and I have a login through the computer at work but each time I attempt to login to the app, it does not recognize me. Zero stars from me.
It’s incredibly difficult to even get registered let alone use it. Tried multiple times and couldn’t get it to work. Even the admin was kicked off the platform as they were setting it up. How do devs put out such sub par applications
I’ve been trying for over an hour to log into this app. Keeps telling me to check my credentials. I’ve changed my password several times. Forget the app, I’ll have my team use the website.
Barely downloaded the app and I already can’t use it because “the app is disabled while the vehicle is in motion”. I’m literally a passenger in this vehicle, and there’s not an option to indicate that I’m not driving. Really stupid attempt at a safety feature.
The app only has a touch ID option, when you click that the app crashes on iPhone X. Obviously does not have face ID compatibility, need to get with the times.
Pretty terrible app. The back button is too far up on iPhone so you have to click the upper hand corner of the screen a hundred times to get it work. Usually easier to close app and start again. App isn’t quick or intuitive and poorly optimized for iPhones.
Tried logging in, but tells me to check my credentials. Tried resetting my password, tells me my passwords wrong. Finally I go to the website, set my password and log in online. Go back to the app to log in and TELLS ME TO CHECK MY CREDENTIALS. I just logged in online!!! Grrr. Online it is I guess.
“Keep me logged in” option does not work. This app really needs a FaceID support. App resolution and display needs to be compatible with iPhone 11 screen size.
App works well. Login terrible. Just can not get the finger print login to work. Just shuts the app down when you try to verify fingerprint login. Waste of time.
App is a total and complete dog. Has great potential but will not save PW or sign-in at all. It isn’t my phone but this awful app. Forget the finger-print option using iPhone.
Giving app one star because app does not link to saved passwords. I do not use the app all the time so when I do have to it’s super frustrating I basically have to reset my password each time. Great that you have Touch ID but when your username and password are cleared by the app it’s useless.
eFleets Mobile—The app that puts the power of Enterprise Fleet Management (EFM) into the palm of your hand. Free for Enterprise Fleet Management customers and their drivers. Exceptional functionality to enhance fleet savings and simplify the everyday driving experience. Use the app to: locate fuel & maintenance shops; get roadside assistance; enter/track mileage; report accidents; receive alerts/maintenance reminders; contact information for Enterprise Fleet Management programs and support. Now – improved & better than ever! To access your vehicle information, including the maintenance card, please make sure your fleet administrator clicks on “Mobile Access” from the driver profile screen of the customer website. You will receive an email with login information. Once the App is downloaded, you will have everything you need for your vehicle – whether you’re in the office or on the road. Download eFleets Mobile today—and discover one more reason why EFM was named “Most Innovative Company of the Year” by American Business Awards!
