I’ve been a customer for a few months and I am very pleased with the website and how easy it is to navigate and use. However, I have been able to use the App once and ever since as soon as I try sending a fax from the app using my camera to capture the pages, the App freezes and never progresses from processing the initial page. I hope the issues are fixed because it is a very convenient tool that I use often enough.
I had an apple glitch with the app and they were very helpful. Example when I clicked on a pdf that had 6 pages it only said sending one page however, it actually sent all 6 pages. They are updating that now. It was easier then I thought to use and very affordable with many plan options from a small amount to a busy amount.
The parts of this app that work on the iPhone make it easy to use your Faxage account. Outgoing faxes show up and you can track them. However the inbox page never shows your incoming faxes. Or at least for a few hours anyway. I faxed a page from Kinkos today at round noon. It’s now been 4 hours and nothing is show as received in the app. The test fax does show up on the web page however.
Would like a field to paste a number instead of typing out a number. Favorite numbers so we can quickly send faxes. It seems more about looking good than being functional The website and email function is a million times better. Maybe a universal web app maybe a better focus than this app since we love the company and the service but no the ios app
As a fax service I really like Faxage and would recommend. The website works very well. The app, however, seems neglected. You can send and receive faxes - sure. But it is seriously lacking features. Two biggies: When you send a fax you must type the number - cannot choose from any contact list even though this is a feature on the web. If you choose to send a fax, but then change your mind, there is no way back to the main screen. Only option is to re-start the app. What?! C’mon. Please update your app. Please?
My biggest problem is having to do each photo one at a time. Not only does this take way to long but it is painfully aggravating, why can’t you select a folder of photo documents or multiple images at a time?
The Faxage app allows you to take the fax part of your business mobile. You no longer need to be tethered to a desktop, laptop, or an actual fax machine as the IOS mobile app carries all of the essential functionality that you need while on-the-go. *All faxes services have the highest standard of security and are HIPAA compliant. Here are the Key Features of the app: - Send faxes in PDF, PNG, or JPG formats. - Send mobile photos as scanned faxes. - Receive faxes directly to your mobile device. - Sign and annotate received faxes. - Send newly signed and annotated files. - Import files to fax from iCloud Drive, Google Drive, and Dropbox. - Send faxes from your photo gallery. - Track & search both sent and received faxes. Share received faxes through device apps: SMS, email, Skye, Whatsapp, Trello, Google Keep, Facebook, Slack, and more... Try the Faxage app to see if Faxage is right for you.
