This app is abhorrently slow. It should not take an entire minute to “sync local databases” especially when connected to extremely fast wifi. Store a cache on the phone from the last punch, you shouldn’t be pulling all data every single time I go to clock in. It’s ridiculous the load times vary between annoying and rage inducing. Especially when logging in for the first time of the day, you quite literally lose minutes of your time because this app just doesn’t want to load. The Log in screen glitches out and doesn’t display properly. Get’s locked in an endless loading loop regardless of a successful log in. I expected better from a time app associated with business.
Not that accurate. Most of the time, can’t clock in/out. Had to send message to the admin several times. Sometimes, the screen repeatedly sent punch out screen even after the screen displayed “punched out successful”?? Why is this so, I don’t know. Hope, they can improve their service. Waste of time trying to clock in/out, trying several times. Patience to keep on trying until you were able to have it done is the only thing to help you with this issue. Only, you have to send message again to the admin to correct the in/out as scheduled. Gush!
The app works for individual punches only. There is no weekly view of the punches. You can’t add employees via the app or send fingerprints to the time clock. You will need the desktop version for the majority of your needs. This is only helpful for individual punches. Very very limited app. Isn’t really helpful for me since I have to end up going on a computer to do anything else or view the week’s worth of punches in a clear view.
Manager for a business and this is the most annoying service I’ve dealt with. This is the third we gave used and the worst. Every 2 weeks it’s difficult to log in to process time cards. The day to day clock in and out is a lengthy multi-step process and to process after 2 weeks for payroll is a painful process. Would never recommend from the user point of view. The owner of the company likes it because it makes his job easier.
First off, that notification button doesn’t work. You have to keep clicking on it and when you finally get your notifications, it still shows you have “messages” when you close the app. At the end of the week, most ppl would like to keep track of how many hours you’ve worked. Well it only gives you the last day. It’s a very simple app, not complicated at all.
This company want to charge for every little thing that you call for. In the beginning it’s fine but after you start to have issues and need there help they charge for transactions. Other payroll companies don’t charge things they do. I pay around $75 a month with QuickBooks for same deposit to my employees and they will charge you $300 each time you want to do same day Depot.
App is very convenient, but when trying to add emergency contact relationship, the app crashes and shuts down, need to be optimized and updated to work with iOS 13 and iPhone 11 Pro, love the convenience of it. Reminds me of ADP’s app, except ADP’s app is reliable and stable, update the outdated look of this app please and update the software to operate properly on iOS 13 and iPhone 11 Pro
So many problems. Not being able to connect, not being able to clock out, even right now it’s unable to find my location so it it is not allowing me to clock in. It is easier to just go without this painfully awful system as i must contact payroll several times a month to adjust my time. Looks like ill have to call payroll again...Stay away.
Older version was very good actually. When I updated the appI thought that they fixed the crashing issue on punch, but the whole app turned not to be working. Every time I open the app it crashes! I hope they fix it. Otherwise it is usless
Their online platform could use some work and there are some minor imperfections but we can live without them. It's a very advanced system with lots of functions. We like the option in which employees can create leave requests and management can approve those requests electronically. My boss really likes being able to open his iPhone and look to see in real time, which employees have clocked in, who's late and who's here today. We are an auto shop with 15 employees and so there are a lot of issues with employees mis clocking. Overall best customer service ever. They are responsive and helpful. We just started using them to process our payroll. They made sure our first couple of payrolls went in with no issues. Recently I had called Jafar, who isn't even our account manager, for a non payroll related question. He must of been looking over our account on that day after our conversation because he called to tell me later that he noticed we haven't submitted payroll and I have 5 minutes to do it. Turns out, our payroll person forgot to submit it. Luckily I submitted it before the deadline and our employees got their checks on time. If he hadn't called, we would have missed that payroll. Thank you guys! We appreciate it.
This is my first time using a mobile and I absolutely love it! This app is so easy to use, with a really cool layout. It makes clocking in and out everyday, so convenient. I love that I can check my schedule and time card FROM MY PHONE. I'm also really excited that I can approve my time card. It's reassuring to know that I can catch any mistakes with my hours ( which happened quite a bit with the of method). This app also has the added bonus of letting me ask for time off FROM THE APP. I don't have to check and double check that that my request made it up the chain of command to the right person. And the directory? GENIUS! If I need to switch shifts last minute or have someone cover a part of my shift then I have the phone numbers of everyone on the app. I am giving this app two thumbs WAY UP!!
When my boss told us we could access our hours online I didn't think much of it. Eventually when I got around to looking at the app I was surprised how simple it was. It told me the only things I really care about. There's a button I can use to clock in and out, a time card that shows me my hours, my schedule (current and upcoming) and my balance of time off. That's it. If I want to tweak the way time is displayed I can go to the settings, but aside from that, those are the functions within the app and not one thing is there that I feel is unnecessary. There's no clutter, it's just a streamlined set of tools. Really nice.
I wish there was a way the app can use gps to see what job site I'm at and just confirm with me. Would save time. I also wish it was easier to clock in/out of one job site and go to another. Now I have to clock out on job site A, clock in to job site T (I created a job site just for travel), clock out of travel, clock in to new site. Unless I'm doing the above wrong? Would also want the admin to be able to create job sites within the app rather than the desktop. Would also want to be able to check gps of punches on desktop.
Managing workers at different job sites can be a hassle sometimes. Now with the FingerCheck, and their mobile app I can login and see who is at what site, and can transfer them to other sites. The multi level job costing is just another way that makes thing easier. Most importantly the customer support is great! They're always there right when I need them.
I've used this app for quite some time now and have been very satisfied with its features one as an Employee and second as a Supervisor and it has been beneficial in both methods for me. Now with Version 2.0 things are more visual and easier to use including the use of the Reports here on the App. Thanks for these continuous updates.
I'm compelled to leave a review for this deliciously easy, uber user friendly, fun app! What I love most is that with just a password and a punch, I'm clocked into work. There aren't any extra unneeded buttons on the app. 'Less is more' is the true adage. It's super neat and organized and has all the needs required for an employee clocking daily- not more not less. Excuse my pettiness, but I love the colors! They're bright and cheerful but still give off that professional, office'y vibe without screaming Monday morning if-you-know-what-I-mean. Great way to start and end a day at work!
Great app. Very fast GPS locating (unlike others we've tried) and easy to select or transfer jobs. With added time off and scheduling there's really nothing missing. No criticism. I'd suggest to anyone looking for a good time tracking app. Like the new design btw. Thumbs up FingerCheck!
This app is so cool. I can log in anytime and see how many hours I worked. I can also request time off and view my schedule that is assigned to me. I'm so glad my employer set me up with this. I def won't miss paper time sheets!
The Fingercheck app provides you mobile access to your Fingercheck account. It provides a convenient way to access payroll, time & attendance, and other HR information for you and your employees. Key Administrator Features: • View and approve timesheets • View punch details with GPS & photo • Check who’s working and where • Enter punches for employees • Punch in and transfer full crews • Approve reimbursement requests • Approve requested time off • Receive push notifications and alerts • Run all reports from Fingercheck • Preview payroll • Process payroll • Access the employee directory Key Employee Features: • Clock in/out with GPS tagging • Clock in/out with photo • View timesheets and schedule • Digitally sign to approve timesheets • View PTO balances and request time off • View personal pay stubs and pay history • Request expense reimbursements • Update pay information & tax withholding • Edit contact information • Manage emergency contacts • Manage dependents • Access the employee directory Note: Access to the Fingercheck mobile app is only available to customers that have an active Fingercheck account. If you are an employee for a company using Fingercheck, please check with your employer before downloading the app to see if you have access to the mobile app. About Fingercheck: Fingercheck is an online HR platform that includes hiring, employee onboarding, time tracking, payroll, HR, benefits and insurance. Fingercheck delivers the tools to simplify and streamline workflow for employees, employers, and everyone in-between. Using one software, businesses can automate their processes and empower their people to communicate, connect, and work more efficiently.