I am a paying customer and I was basically swindled out of my money and sweet talked into a product that upon paying for it and being locked into a contract it is under providing. The services and features I was told it had, it does not. They extended our training timetable due to holidays which took us out of our 90 day return period and now claim there’s no early termination clause for a product that does not offer the services I was promised and basically said lawyer up if I want to attempt and get out of the 3 year contract. They are NOT committed to their customers and I have been working for 3 MONTHS JUST TO GET ANYONE TO RESPOND TO MY EMAILS. DO NOT. I REPEAT DO NOT GIVE THEM A SINGLE CENT. THEY ARE AN ABYSMAL COMPANY, they offer no customer service, and will say tough luck get a lawyer and ignore you the first chance they get. As a small family owned growing business ourselves there is nothing that snuffs out our energy more than a big company charging us a ridiculous amount for a service they aren’t providing. If there is anything I can’t say enough, do NOT give them the time of day I was sweet talked into a deal and now owe them over 600 dollars a month for a glorified hosting service. They WILL take your money and IGNORE YOU just like the reviews I saw on here that they played down like a disgruntled customer that wasn’t paying for their service.
My business solely runs on Apple products and I am usually able to login once in a day and any time after that it gives me an Error message. Sometimes I can’t get in at ALL. You app is absolute TRASH for a company that is supposed to make things more efficient. Maybe update your UI team…
Please fix this app so the UI is easier to make manual adjustments using a combo of barcodes and manual keying in of details. The way it is set up right now is intolerable to try to pick and finish work orders without still using paperwork. No error is easily fixed or remedied from the app and must be done on the desktop
They’ll make you pay thousands of dollars to fix bugs within their software by forcing you to buy a support contract. Don’t waste your time with this company.
Fishbowl solutions help thousands of small and mid-sized businesses across a wide variety of industries to grow their businesses with features and functionality designed to streamline and scale operations, provide granular visibility to every corner of the business, and - ultimately - become more profitable. Fishbowl solutions are flexible and scalable - meeting growing businesses where they are, helping them see where they're going and giving them the tools they need to make decisions on how to get there. When you invest in Fishbowl tools, you are also investing in a partnership. In addition to phone, email and chat support from our in-house customer success team, your dedicated implementation experts we'll help you get up and running in a fraction of the time - at a fraction of the cost of the bigger fish! Flexible & Scalable Out-of-the-box features & integrations to fit your business (no matter your industry) and the flexibility to grow with you! • Full mobile access to your Fishbowl tool • Customizable workflows • Wide-range of integrations Simplify your operations Save time and money, remove manual processes and put time back in your day • Real-time inventory tracking • Barcode Scanning • Build detailed BOMs • Automatic reorder points • Warehouse & Manufacturing management No Surprises Get granular visibility into every facet of your business. • Granular BOMs and optimized workflows • Multi-location support • Customizable dashboards • Mobile access Requires Fishbowl Advanced 20.2 or newer.
