Five9 Supervisor

Business
Rating
2 (4)
Size
16.4 MB
Age rating
4+
Current version
2.0.19
Price
Free
Seller
Five9, Inc.
Last update
5 years ago
Version OS
7.1 or later
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User Reviews for Five9 Supervisor

2 out of 5
4 Ratings
7 years ago, protolif
Provides no functionality without a per-device mobile license
This "free" app provides no functionality without having first paid a per-device "mobile supervisor license" in a way which does not involve Apple and doesn't comply with the Terms of Service of the App Store. Either charge your license fee in the form of an in-app purchase or simply charge for the app (either way paying 30% to Apple like everyone else), or remove the license requirement entirely. I find this mobile license fee (which was never mentioned in the months of hype leading up to our company's adoption of this service, or in any of your training videos) to be distasteful. I'm sure you already have a lucrative contract with my company for your cloud-based telephone service. This is a nickel holding up a dollar and by that I mean this transition to your service is not off to a great start. Ignore this at your peril! The app may be pulled from the store. If your app was five dollars which is on the high-end of the App Store, I would have gladly paid it instead of writing this review.
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10 years ago, DLD9268
Wish I could get into it!
I was very excited to see that there was an iPad app for Five9 since I can't use it through my device's browser. Unfortunately I can't log into it, always get a message stating that the maximum number of users has been reached. Unable to locate any product support for the app either.
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5 years ago, Test123!
Thank you
Very good!
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10 years ago, BeMiDaEi
Good working
I would say it is working good for Five9's first app. Read the Help documentation, does help to discover all features and tools. Very surprised how good it shows live data. I'm sure more to come like details about calls in queue, or stop and starting campaigns, checking list statuses and details. So far the app is working and I had only one crash when customizing some of the colums.
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9 years ago, j0hnnyv
It works fine
It works fine. You have to pay five9 for access for your login to work. Great tool to have.
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10 years ago, Angela-j
Not working
I was unable to sign in to my supervisor account. This app is not worth your time unless they provide an update soon!
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10 years ago, Diana Contreras
Customer Care Manager
I have not been able to log in.
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Description
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