Payment notification is great! I won’t miss my payment anymore. With my busy schedule, it’s wonderful to have this in place. Thank you for the future option.
Has anyone even tried using this?? The app takes ten full seconds when changing screens to load, no confirmation generated once you submit a payment, incredibly slow, no Apple Pay support. Why even download the app in the first place? The website is equally garbage, so I might as well keep using that. You should be embarrassed.
This app doesn't recognize your information or account and then tells you your account doesn't exist and you have to set up another account, but then it blocks you. You literally have to pay through the text notification if you want fast. Do better!
This app is horrible and starting Oct 23rd this is the only way to pay your water bill online! I am constantly getting error messages and the twirling ball of terror! I hope they update it to a better version BEFORE the 23rd cause i foresee even more issues coming if they don’t update it!
This app is super slow! I’ve been trying to pay the water bill for the last 30mins and still can’t get this app to process it. Who’s idea was it to get this app for the customer?? Hahaha
Won’t allow me to see bill or pay bill. Slower than new website FW uses. All the ML underscore mess makes anything it does show cluttered and too hard to read.
Glad to have app … taking some time to get use to it , so so user friendly . Better set daily usage so if have a leak Would be nice to see meter dial so could check at moment if have a leak … Thanks
Made multiple attempts to login. Tried to register. Says I’m already registered. Tried to use password. No luck even after seven attempts. Good thing I have autopay.
The MyH2O app is a mobile and easy way to monitor your water usage and it is now at your fingertips! Fort Worth water customers can now access data that shows and helps monitor their water usage. With a hassle-free login, customers can securely access their billing information and pay their monthly water bill. Through the multiple functions, the MyH2O app allows customers to update their account information, profile, and other settings, including setting up their personal information and payment details. Notification preferences is also available. Users can view and edit their utility notifications via text or emails regarding billing, services, requests, usage, etc.
