Seems to be an aged issue as others have also reported this. It makes the VPN unusable in my opinion. It is just to cumbersome to add in a password after every time your phone is locked/unlocked. Why have a save password toggle if it doesn’t actually save password??!! I’ll give it 2 stars simply because the free but there are better options out there.
I have a FortiGate FTG-201F and cannot connect to the SSL-VPN from an iOS/ iPadOS device using this app. The authentication (including 2FA) works and then the device presents an “internal error”. After troubleshooting the issue with FortiGate support, it was identified that the 3-way handshake does not complete with a “Reset” flag (value of 1) sent from the app back to the FortiGate device and the connection is dropped. I understand that this sounds like a forum issue or a support ticket, but the FortiClient team is separate from the FortiGate support team and does not provide VPN support for users of the free app. They also don’t provide any way to contact them or provide feedback. I hope this review makes its way to the FortiClient team and they can fix the issue for all users. My FortiGate firmware version is 7.2.5, build 1517 and the iOS version on my iPhone14 is 16.5.1. Thanks for fixing this issue FortiClient team.
I go through and enter in my credentials, etc, and get a blank white screen, except for the word cancel in upper right. This appears to be a known issue, and it appears nothing is being done about it. We were forced to use fortigate, and it literally shut down half the department. I wish we could go back to our old vpn.
Since the last update, I can sign in and it says I'm connected. But once I try to connect to my computer, it spins and spins and never connects. You'd imagine they would have fixed this issue, but here we are over 40 days later with no resolution.
Same as everybody else reported. The save password does not work and if you use complex passwords it’s a real pain in the room to have to try to put it in every time you have to do it. Remove the option if you’re not gonna make it work.
Doesn’t work, tried to remove but no option, can only be removed from home screen but still in App Library, even thought I have deleted its VPN profile in Setting. This is very bad that can’t even uninstall.
How can this option still be broken after 2+ years. Broken in the Mac version as well. This app also forgets the client certificate passphrase, which makes is more than useless for average end users
Did all the tricks like remove the app and config restart phone then install the app again. Everything version current… I get two untrusted messages the sso MS page and our 2FA then a blank screen.
Fire wall blocks Java Script maybe, will never know the app has no support and our team has been unable to fix it. Does work on all non apple devices. On apple it connects but no data appears once webpage loads.
App does not allow you to stay signed in for 30 days which is our Microsoft 365 MFA standard. This works on all of our other authenticated services, except for the for the FortiGate VPN. I love FortiNet so please fix this app immediately!
Cannot go less than “a” star ori would. The latest release of this software renders it useless on iPhones. Have tested and confirmed with Fortinet TAC that the application will not connect. Their suggestion is to use the premium application.
Stay away from this app, even the other FortiClient is marked as legacy
1) cannot work with IP address based URL - I got “invalid DNS server” 2) funny thing is, the app demands users to upgrade to full version to get additional features and support. But I am a paid user of fortigate!
Single sign-on just doesn’t work. When trying to sign in, it just shows a blank screen. This is the only thing I need the app for. I can’t use this app.
Although I set information properly, it cannot connect. The problem was solve by another app name FortiClient6.0. Device: iPad Air 4th System: iPad OS 14.4
dns split tunneling doesnt work. I confirmed the dns server responds to queries while on vpn, but the queries arent sent to the right dns server when using a browser.
This Free FortiClient VPN App allows you to create a secure Virtual Private Network (VPN) using SSL VPN "Tunnel Mode" connection between your iOS device and the FortiGate. Your connection will be fully encrypted and all traffic will be sent over the secure tunnel. This Free version of FortiClient VPN App supports limited basic features for SSLVPN and does not come with any Fortinet TAC support. Supported Features - SSLVPN - Certificates based authentication - Two-factor Authentication using FortiToken You can install FortiClient App to get advanced VPN functionality and 24 x7 TAC support.