FortiClient VPN

Seems to be an aged issue as others have also reported this. It makes the VPN unusable in my opinion. It is just to cumbersome to add in a password after every time your phone is locked/unlocked. Why have a save password toggle if it doesn’t actually save password??!! I’ll give it 2 stars simply because the free but there are better options out there.

I have a FortiGate FTG-201F and cannot connect to the SSL-VPN from an iOS/ iPadOS device using this app. The authentication (including 2FA) works and then the device presents an “internal error”. After troubleshooting the issue with FortiGate support, it was identified that the 3-way handshake does not complete with a “Reset” flag (value of 1) sent from the app back to the FortiGate device and the connection is dropped. I understand that this sounds like a forum issue or a support ticket, but the FortiClient team is separate from the FortiGate support team and does not provide VPN support for users of the free app. They also don’t provide any way to contact them or provide feedback. I hope this review makes its way to the FortiClient team and they can fix the issue for all users. My FortiGate firmware version is 7.2.5, build 1517 and the iOS version on my iPhone14 is 16.5.1. Thanks for fixing this issue FortiClient team.

It always hangs there connecting. Need delete it and recreate a new VPN profile.

Doesn’t work in the slightest. No error messages or anything, it just refuses to connect in app or in settings. I’ve tried troubleshooting it for two hours and I’m getting nowhere with this. Doesn’t matter if you have the wrong or right info, there’s no feedback from the app, it just won’t do anything.

I go through and enter in my credentials, etc, and get a blank white screen, except for the word cancel in upper right. This appears to be a known issue, and it appears nothing is being done about it. We were forced to use fortigate, and it literally shut down half the department. I wish we could go back to our old vpn.

Since the last update, I can sign in and it says I'm connected. But once I try to connect to my computer, it spins and spins and never connects. You'd imagine they would have fixed this issue, but here we are over 40 days later with no resolution.

Same as everybody else reported. The save password does not work and if you use complex passwords it’s a real pain in the room to have to try to put it in every time you have to do it. Remove the option if you’re not gonna make it work.

Doesn’t work, tried to remove but no option, can only be removed from home screen but still in App Library, even thought I have deleted its VPN profile in Setting. This is very bad that can’t even uninstall.

You need to try hundreds of times to connect even though you’ve input all of the right information.

How can this option still be broken after 2+ years. Broken in the Mac version as well. This app also forgets the client certificate passphrase, which makes is more than useless for average end users

Did all the tricks like remove the app and config restart phone then install the app again. Everything version current… I get two untrusted messages the sso MS page and our 2FA then a blank screen.

Fire wall blocks Java Script maybe, will never know the app has no support and our team has been unable to fix it. Does work on all non apple devices. On apple it connects but no data appears once webpage loads.

App does not allow you to stay signed in for 30 days which is our Microsoft 365 MFA standard. This works on all of our other authenticated services, except for the for the FortiGate VPN. I love FortiNet so please fix this app immediately!

Cannot go less than “a” star ori would. The latest release of this software renders it useless on iPhones. Have tested and confirmed with Fortinet TAC that the application will not connect. Their suggestion is to use the premium application.

1) cannot work with IP address based URL - I got “invalid DNS server” 2) funny thing is, the app demands users to upgrade to full version to get additional features and support. But I am a paid user of fortigate!

There’s no way to save the password. There’s a save password switch which doesn’t work at all.

Single sign-on just doesn’t work. When trying to sign in, it just shows a blank screen. This is the only thing I need the app for. I can’t use this app.

Have you at least tested 6.4.4 before releasing??? It doesn’t even connect now!

Is there a "stay connected" option? When I close the lid to my Mac Air, the connection is lost.

App offers minimal functionality but am forced to use it by company so really no choice in the matter. Password save doesn’t work.

There’s no way I can input my password and download the latest version.

What a poor implementation of an app.. Having to enter the password every single time after paying $$$ for fortigate and licences

The app is unable to finish the connection. It get stuck on Connecting The licensed app works fine.

Drops connections unexpectedly and randomly, connecting is just as flakey, unfortunately forced to use it for work

Disappointing that the app does not work with ios 16 or 17 update. Someone please fix. This is frustrating.

Works

Although I set information properly, it cannot connect. The problem was solve by another app name FortiClient6.0. Device: iPad Air 4th System: iPad OS 14.4

SSL vpn doesn’t work with Azure MFA. Just goes to a about blank window… was told by support 7.2.2 was going to be the solutions. They lied……..

It says no safe connection

light and does not eat battert

Your latest update broke SSO. Just timeouts on “Connecting” and doesn’t connect

dns split tunneling doesnt work. I confirmed the dns server responds to queries while on vpn, but the queries arent sent to the right dns server when using a browser.

App needs to be updated

No DNS working

No SAML support

正常的mac版本，直接就是个白屏

Horrible app from a big company like this is unacceptable. I have to switch to Forticlient Android App and works like a charm.

I can’t use IPSec to connect my server. The iOS FortiClient6.0 can’t but the Android can. Why ?