Great app to use for our large estate. But new update doesn’t work. Our tech has been in touch with you, said problem was solved?? Waiting for apple to upload fix. This was 2 days ago and nothing. You sold be able to send fix to individuals. So we don’t have to wait!!!
iPad functionality is horrible. Screen will not rotate when selecting views but will rotate when view is up. It is a constant game of rotating the screen from horizontal to portrait. When you are viewing a group of cameras you cant always go back to select other views, you have to close the app and reopen. And a host of other function issues. This is not a step forward but two steps back. For the love of everything good on this earth, please, fix this or just go back to the old app!!!
Every time I log on I get live footage but then the camera freezes. I spoke with the vendor and he’s telling me it’s working fine on his IPhone. I just got a new IPhone SE and my old IPhone 7 was doing the same thing. I really wish it worked like it should. So frustrating! The app is updated to the latest version.
Decent app, the legacy PTZ screen controls where much better. The zoom function for ptz doesn’t work on my phone or any of my co workers phones. We all have iPhones with iOS 14.
It gets the job done, but not efficiently. Wish I could login with TouchID. Wish door unlock was faster on iPhone. Wish door override wasn’t so complex a process.
Stay connected to your Genetec™ Security Center system from anywhere with Genetec™ Mobile. Access your video surveillance, access control, automatic license plate recognition (ALPR) systems, and much more, on-the-go. Designed for collaboration, Genetec Mobile makes it easier for your security teams to coordinate responses and handle threats. Provides a unified experience: · Access your Security Center core entities; Omnicast™ video management, Synergis™ access control, and AutoVu™ ALPR · Control PTZ cameras, view live and playback video, and add bookmarks · Lock and unlock doors and monitor access points · Add plates to hotlists and receive license plate reads and hits · Take ownership of active incidents with Mission Control™ · Arm and disarm intrusion areas · Keep track of alarms and events with push notifications · View security entities easily using the map-based interface Enhances collaboration: · Security Desk operators can track mobile users on the map with geo-localization · Stream and capture live video with your device and share it with other operators · Initiate communications using in-app messaging and Sipelia™ calling functionalities · Alert your team with hot actions such as manually triggering an incident, threat levels, public announcements, and more Want to see what our mobile app is all about? By downloading Genetec Mobile, you can access a free demo system from the Genetec Mobile sign-in page. Requirements: · Genetec Mobile requires Security Center version 5.8 or greater. Some features require specific integrations or versions of Security Center.
