Been trying for a year to get into app but always get message that it doesn’t work. Called 3 times and was told that app was being improved and would be up soon. Never has happened. So frustrating. Shouldn’t have to call them every month.

2 years ago, NibletNubs

Doesn’t work

Can’t get in and when I get in on the browser there’s nothing to see. I want to be able to access my account info without making a phone call.

2 months ago, Money4nuthin

App won’t work

This app keeps asking for the same information. Password reset is required too often.

1 year ago, Kahn Man

You’re going to have to call them

This app is useless it was a waste of time just entering info to set it up as much money as Germania makes this app is trash

2 years ago, disgusted customer in texas

Unimpressed user

Haven’t been able to o get access to my account more times than I have been able to access it.

2 years ago, Sriyan

Not able to login and error message says unexpected error.

2 years ago, Scramboy

App not working

Opens a navigation window to Okta with an error message

Description

Germania’s award-winning service is at your fingertips with the Germania Insurance app. • Log in to your secure online account. • Pay your bill and view payment history. • File a claim, submit photos, and track the status of your claim. • View your policy details, including coverages and discounts. • Retrieve auto ID cards. • View agent information and contact them directly through the app. • Request roadside assistance for tire changes, drained battery, locked doors, and more. Learn more about our privacy promise to our customers: https://www.germaniainsurance.com/privacy