I paid the $20 + $5 shipping to get my hard badge. They sent me a tracking number (I later found it was fake through USPS) and the item said it was shipped delivered in Florida. I asked if they could send me another one and they asked for more money to ship another one out. Sure, it’s only $5 right? Wrong. They did the same thing again and said they were “unable to deliver” to my address and they’re asking for another $5 to ship it out. They have no customer service whatsoever and will argue back on every point. Don’t expect to get your hard badge.

3 years ago, all star 12

The worst system and app ever

The company is a joke. In the past I have had and used reptrax, secure, & Vendormate; every single app and credential vendor service put there is light years ahead of this company, especially in the Healthcare sector. App isn't even an app its exactly like the website. Credentialing takes forever. Technology and platform is outdated, customer service is terrible. There is a reason why you only have 36 hospital accounts nationwide. Go with intellicentrics secure and don't waste your time with this company.

10 months ago, ARSuetta

This company has to be a joke

I can’t believe this company is still in business. It’s been a week and they still haven’t approved my background check. I am supposed to go on site today but will be unable due to the incompetence of this company. Why any reputable hospital would use this company over RepTrax or Vendormate is beyond me. Customer service is garbage. I never received my hard badge either. Complete waste of money. Do not use!!!!

9 months ago, BY_2022

Hospital administrators, do not get swindled!

Truly disturbing that credible hospital systems are being tricked by a salesman into purchasing this as their vendor credentialing system. If you want an unusable user interface, the inability to track vendors in your hospital (seriously, isn’t this the purpose?), and your personal information at risk for leak, then sure, use Green Security. Otherwise, use any of the REAL vendor credentialing services (I.e. Intellicentrics, Vendormate, Symplr…).

1 year ago, Maytse

Hardest app to use

This app is in no way user friendly and often times won’t even let me check in to facilities I have access too. The people at the one hospital system who uses this company in my area say it is an ongoing issue and don’t even have vendors check in using it anymore, talk about a waste of money

2 years ago, frustratedvendor

Beyond Ridiculous

The only credential company who does not have a user friendly website nor app! They ask for almost everything except a kidney. It is a joke! Cannot believe and reputable organization would use them!

2 years ago, bison1203

Doesn’t work

The app, quite literally, does absolutely nothing. You open it and it’s a blank screen. That’s it. On both my phone and iPad. I can’t believe they are charging money for facilities to use this when it is 100% non functional.

1 year ago, Fitzy grand island

Easy to use

GS is much user friendly and easy to use.

2 years ago, MiguelAngeles

Is this a real business?

App doesn’t work and I can’t get in touch with anyone from customer service. Uploaded credentials 9 days ago are still pending approval. They did, however, take my $300 no delay no problem.

1 month ago, max timm

Rarely works

Mobile application often has to be uninstalled/reinstalled in order to access anything but a blank screen.

10 months ago, American Deplorable

Worst Vendor Interface

Clearly the most important aspect of this company is getting the “sale” with hospital with vendors footing the bill. The customer experience on the paying end of this business is horrible.

2 years ago, SteveRacer66

Worthless Scam - App broken

Another scam under the guise of vendor credentialing. App doesn't work most of the time, Kiosks don't work either without rebooting, security is clueless at regional hospitals. $275 minimum, plus $30 for a mandatory hard badge (even though not implemented yet - no RFID just laser QR scanners). Yeah. I'm so very comfortable giving every bit of personal information to a company with an absolute crap app with who knows what little information security.

3 years ago, IndChick

Fix app

App doesn’t work, they make you pay for a badge that will need to be upgraded and purchased again. Hesitate to give my full SS# but can’t sign up without it.

3 years ago, Red light Insecurity

Like industry needs another company that just wants to make money by adding hurdles

App doesn’t work, take your money and start your annual subscription before anything is approved. Disappointing all around.

2 years ago, CA user 2021

Mobile app not functioning

App opens. Color blocking for page comes through. But there is no text- no way to show your credentials.

3 years ago, 100 Nickname Tries

Doesn’t Work

App doesn’t even work. I’ve deleted and redownloaded 3 times and it still has a blank screen. This is the worst credentialing system I have to subscribe to.

3 years ago, Juicey Jazz

Personal Information?? Really?

I’m not comfortable providing my personal information to an app as poorly designed as this one. I can only imagine the IT security vulnerabilities.

2 months ago, Sarah’s Dad

Massive money grab

Exceedingly poor employee training…and this company continues to invent their own necessity…..with that cost being passed on to the customer

4 years ago, Trav33333

Horrible

In all honesty I haven’t had the opportunity to use the app, it has never worked! If no star was an option I’d pick it....

2 years ago, spooniron

Embarrassing

That’s all I have to say about this app. Add to the fact that major hospital systems are using this joke of a credentialing company is frightening.

3 years ago, KLN53

Awful

Credentialing takes FOREVER to be approved! No idea why anyone would pick this over reptrax or intellisentrics. Complete waste of money and time!

3 months ago, ma1111123

Does not work

Downloaded the app but it NEVER opens. I work in Healthcare and these vendor Credentialing companies are the absolute worst.

6 months ago, Mon1ed

Poorly Written App

This is one of the poorest apps I’ve ever had to use. Looks like it was written by a 5th grader.

2 years ago, jfjdidfjckcjfjdjdj

Poor

So unresponsive, I can’t complete what I want to do. Annoying app that I am forced to interact with.

8 months ago, DannyBoi227

Filth

The system seems like garbage. Another money grab.

3 years ago, BigBart23

Does not work.

The app does not load.

3 years ago, thissukckda

App is awful

App never works.

2 years ago, Multi Credentialed

Another Sorry app

This is another money grab for vendors. The app opens with a blank screen. Beyond that I can’t tell because I can’t access it. If this is a total mobile application, they have failed-as seen in the reviews to date. Update 11/2/21: still no functioning App. Was told by them that they are still working on the App-but they advertised as a totally mobile application. Another scam.

Description

Use the Green Security app to do everything you can from the website. Sign in, upload credentials, view your calendar, AND view your mobile badge! Background: Green Security makes credentialing and background screening simple, efficient and trustworthy through technical innovation, high standards and experienced people. We will exceed your expectations while never compromising your facilities integrity or safety. Green Security will provide continuous improvements to our solutions and service offerings. We continue to anticipate our clients’ needs and listen to your concerns and recommendations. Therefore, significant investments are made year after year to ensure that we provide the most effective technology in order to deliver superior customer service. This allows us to proactively provide the tools and improvements that your organization needs to maintain a comprehensive and cost effective credentialing program. Green Security's team comprises individuals with many years of experience in the Technology field, construction field, Law enforcement, United States Customs/Border Patrol and the Medical industry that provides you with comprehensive information and solutions that ensure the ongoing safety of your employees and patients. Green Security delivers the highest quality reports, fingerprint scanning, and QR code technology for accurate identification. Green Security responds to your customized needs and delivers 100% accountability for tracking and monitoring every vendor, contractor, and guest that enters our facilities.