I paid the $20 + $5 shipping to get my hard badge. They sent me a tracking number (I later found it was fake through USPS) and the item said it was shipped delivered in Florida. I asked if they could send me another one and they asked for more money to ship another one out. Sure, it’s only $5 right? Wrong. They did the same thing again and said they were “unable to deliver” to my address and they’re asking for another $5 to ship it out. They have no customer service whatsoever and will argue back on every point. Don’t expect to get your hard badge.
The company is a joke. In the past I have had and used reptrax, secure, & Vendormate; every single app and credential vendor service put there is light years ahead of this company, especially in the Healthcare sector. App isn't even an app its exactly like the website. Credentialing takes forever. Technology and platform is outdated, customer service is terrible. There is a reason why you only have 36 hospital accounts nationwide. Go with intellicentrics secure and don't waste your time with this company.
I can’t believe this company is still in business. It’s been a week and they still haven’t approved my background check. I am supposed to go on site today but will be unable due to the incompetence of this company. Why any reputable hospital would use this company over RepTrax or Vendormate is beyond me. Customer service is garbage. I never received my hard badge either. Complete waste of money. Do not use!!!!
Truly disturbing that credible hospital systems are being tricked by a salesman into purchasing this as their vendor credentialing system. If you want an unusable user interface, the inability to track vendors in your hospital (seriously, isn’t this the purpose?), and your personal information at risk for leak, then sure, use Green Security. Otherwise, use any of the REAL vendor credentialing services (I.e. Intellicentrics, Vendormate, Symplr…).
This app is in no way user friendly and often times won’t even let me check in to facilities I have access too. The people at the one hospital system who uses this company in my area say it is an ongoing issue and don’t even have vendors check in using it anymore, talk about a waste of money
The app, quite literally, does absolutely nothing. You open it and it’s a blank screen. That’s it. On both my phone and iPad. I can’t believe they are charging money for facilities to use this when it is 100% non functional.
Another scam under the guise of vendor credentialing. App doesn't work most of the time, Kiosks don't work either without rebooting, security is clueless at regional hospitals. $275 minimum, plus $30 for a mandatory hard badge (even though not implemented yet - no RFID just laser QR scanners). Yeah. I'm so very comfortable giving every bit of personal information to a company with an absolute crap app with who knows what little information security.
This is another money grab for vendors. The app opens with a blank screen. Beyond that I can’t tell because I can’t access it. If this is a total mobile application, they have failed-as seen in the reviews to date. Update 11/2/21: still no functioning App. Was told by them that they are still working on the App-but they advertised as a totally mobile application. Another scam.
Use the Green Security app to do everything you can from the website. Sign in, upload credentials, view your calendar, AND view your mobile badge! Background: Green Security makes credentialing and background screening simple, efficient and trustworthy through technical innovation, high standards and experienced people. We will exceed your expectations while never compromising your facilities integrity or safety. Green Security will provide continuous improvements to our solutions and service offerings. We continue to anticipate our clients’ needs and listen to your concerns and recommendations. Therefore, significant investments are made year after year to ensure that we provide the most effective technology in order to deliver superior customer service. This allows us to proactively provide the tools and improvements that your organization needs to maintain a comprehensive and cost effective credentialing program. Green Security's team comprises individuals with many years of experience in the Technology field, construction field, Law enforcement, United States Customs/Border Patrol and the Medical industry that provides you with comprehensive information and solutions that ensure the ongoing safety of your employees and patients. Green Security delivers the highest quality reports, fingerprint scanning, and QR code technology for accurate identification. Green Security responds to your customized needs and delivers 100% accountability for tracking and monitoring every vendor, contractor, and guest that enters our facilities.