This app doesn’t do anything. It has no options to do anything. Believe it or not, you are better off waiting on hold for three hours then using this app.
No way to open new ticket or do ANYTHING with this app- I’ve been HawaiianTelCom customer for 5decades - since CincinnatiBell took over - a NIGHTMARE!! Find anywhere else to go-
Hawaiian Telcom Support runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your Internet package to the fullest! After a running your scan a Hawaiian Telcom Support agent needs to look at the information collected, so please contact us for help if you have run a scan before talking with us. This app is also used to verify your ID for billing, sales, and other account issues. Note: The location permission gives us access to additional network and WiFi data
