Honeywell Connect Mobile

Yet another half-baked product from Honeywell. Great concept and idea but horrible execution. Got the Connect Me app working fine for the new TC500A thermostat which seems to have a lot more time and energy put into it. This app literally has nothing but a "sign-in" button when you open it, and every time I try logging in to my Microsoft account it fails and tells me it's having trouble connecting me. I'm a commercial BAS specialist and I was really looking forward to testing this out for some of my customer's sites in which they don't utilize a JACE or some other head-end controller. Hopefully Honeywell will update the app and make it work, but for now it's completely useless to me. I have a customer with over 30 some heat pumps going in, I guess I'll have to employ another solution bc I can't have faith that this will work.

It has you make an account and then it provides you with a different account that has a separate email link to some Microsoft Honeywell account, which is just confusing. Then when you try using that account, it has a different password than the one you just set and when you tried to reset it, it says that you did not set up password reset. How am I supposed to login if my password did not get set yet I do not have password reset enabled???

I got through a whole barrage of useless security setups only to not even be able to connect my thermostat to this app. Guys dont even try, this app is a joke. I read the other reviews and thought maybe my experience would be otherwise… just maybe. But no.

This app is one of the WORST apps I’ve ever tried to use … HONEYWELL SHOULD BE ASHAMED OF THEMSELVES !! I tried to get through the sign up process ( which was Very Convoluted ) to get to where could Actually Use this App to control my new Honeywell thermostat …. I Finally Gave up and deleted it … and now am stuck with their mediocre website they also have available … i should have should gone with the Nest thermostat instead !! I used be a computer operator on a Honeywell system years ago , and can’t believe they have gotten this bad !!

I’d give it a -100 if I could. Installed and tried to set up account. Would not recognize my Gmail email address that i’ve held since 1998! Like the thermostat. Too bad the company doesn’t appreciate their customers enough to put dome bucks into hiring competent programmers.

How this was ever let to market is a mystery. App has never worked in 2 years of owning these thermostats. Should be a class action lawsuit at this point, don’t waste your money on Honeywell products.

This is horrific. All i want to do is control my thermostat. It wants 5 security questions a ton of other information. Took 15 minutes to get two verification emails and I finally had enough! Good grief.

It was running smooth when I first set up all the controllers, but after the most resent iOS update, it stopped working. It won’t let me sign in again to see my thermostats. PLEASE UPDATE! I need it asap!

I think this is a corporate app. It's impossible to sign into it. I'm going to buy a better thermostat and install that when i get a chance.

The most complicated and stupid app, I spent over one hour and didn’t get anywhere, still don’t know how to set it up.

Still can’t login Had a Nest in my old house ….up and running in 5 minutes this one is junk

Takes you 30 minutes to try and set up and then I just deleted it. Buy a nest

Can’t even login or create an account using this app. Their entire IT team should be fired.

Nothing good to say about the app Setup was a nightmare Then it didn’t work Do not. Do not get this.

Garbage