IdentityIQ

I actually do not have any major problems with the application at this point in time except for the facial recognition or face ID is grayed out and broken even though I have it turned on in the app. It will not even try to recognize my face to open this application. I don’t think the green showing on the slide at means that it’s turned off. It just says facial ID and I turned it on I believe. LOL Please look into the issue. Thanks.

The only reason I even accepted the offer was because I needed it for a loan. I was told I could stop at any time. I’ve been trying to get out of this protection from the start. But when I uploaded the app. There was nothing to do. It was just a screen of the app. No where to login to nowhere to follow and see what the ap is doing for me. I’ve deleted the app three times hoping I could get into it or be able to turn it off. I don’t want this app/account right now. I may want it later when I have the money. But for right now I would like to get out of the app/account.

Currently been with IQ for 1 month now almost 2. I’ve been trying to upgrade my plan to the $29.99 monthly. There’s no way I can do so on the app. To avoid calling customer service, you guys should babe a way for upgrade/ updating through app. I thought about leaving just for inconvenience. Overall it’s a good app, just needs to be more detailed.

IdentityIQ’s new app is excellent! I get all of the website features in a clean and easy to use app. It’s easy to quickly view my credit scores from the 3 bureaus and also check any new credit & identity notifications.

Crazy how fast the alerts were. I was in the process of buying a car and got alerted the second they ran my credit. I feel so safe knowing that I’ll get an alert at any time if someone try’s to steal my info.

There are so many credit score and monitoring products available but none are as good as this one! They send credit monitoring and identity theft alerts so fast. Definitely worth it!

This app has been great to see all of my credit information. It is super easy to use and the alerts are super fast. Great peace of mind.

I love this app! I was able to check my credit utilization percentage and my scores. Once my credit increased I got an alert! Super helpful.

This app is awesome! I applied for a new cell phone plan and got the alert for a new application in my name in literally seconds after they put it through at the store.

You can not cancel unless you sit on the phone with a person trying to upgrade your account, scare you, get you to stay, etc. More importantly, There are no benefits to this service, they will tell you fake threats on your identity, their credit monitoring is slow updating. Nothing that a free service can’t provide. Stay away.

$30 a month. After I canceled on February03; I am charged $18. Customer Service on phone blaming “someone log into account”. It has been canceled, there should not been charge to my account! They refund my $18 and requested to remove my information and the lady confirmed for refund . on march05; afterward, charged me again $18!

So far, I’m happy with the app! It’s user-friendly, and it’s easy to review my credit scores.

Great app and gives me real time alerts! Would recommend.

I want to cancel the subscription but there is not picking up the phone call. And there have no option to close or cancel the subscribe.

I wish they had a lock and unlock function of the ssn on the app.

I was encouraged to download this app by trinity credit repair. I’m not sure how accurate the scores are I’m really curious to know just how accurate my credit score is because Experian app says something totally different

They registered me in this app for check my credit and right now I have subscription, I can’t cancel it, cause app says me u should call us, but nobody answered on the phone and I can’t cancel this subscription

They will never let you go. They will take money from your account until they get tired. Cause they can't do unsubscription

App will not load. I downloaded the app, didn’t work. Deleted and reinstalled and still doesn’t work. Pretty much useless as far as an app.

I can’t get a get a new report in the app. I can only see the last one from the website so no point in having this app.

This is my first time installing this app and it only gives me the option to sign in but not an option to sign up. It’s really irritating

Every time I go to the app it just shows a inlarged picture of the words identity why???

I can’t log in the app every since I joined. It keeps telling me invalid credentials. Help please I using what was sent to me.

Why can’t I refresh my report

This app is part of a scam with Accrue Credit Solutions. She calls herself Dorothy Williamson or Stephanie.

Yo nesesito una targeta de crsdito no nesesito esta menbresia. Espero q compreda porq. No tengo dinero yo nesesito una targeta de ccredito.vi

This my third time to remind you to stop all payments out of my account it like up to 50.00 now I want it put back into my banking account now I’m tired of demanding this every month can’t afford this at all . Thank you S. Emmons Refund ASAP !

I have it set to use biometrics on both my Android & my iPhone. It literally stops working 50% of the time. That’s incredibly inconvenient when you’re in a hurry or driving and can’t type!

I paid $31.99 for two months and had to cancel. They took forever to answer the phone then they did not want to cancel. The operator kept trying to sell me something or other. When I threatened to tell my 42 million subscribers on another site she sent me a canceled my subscription finally.