Insperity Mobile

I have never had any issues with this app. I use it to track my PTO, see my paycheck details, but often use it when I can’t find my insurance card and always celebrate this convenient app for having it safely in one place!!! Insperity always seems to come through! I’ve been with Paychex in the past and it would take days for me to get something or to then right department. On all levels, Insperity’s attention to detail and customer service are a premium level. ⭐️⭐️⭐️⭐️⭐️

It displays my personnel information in Eurodollars not US dollars. I am unable to fix it. I called Insperity HQ and asked for help. They suggest I cancel and reload the app. I did that. Still comes up with Eurodollars for my paycheck numbers. Very frustrating.

This app likes to have excessive point verification and insists on changing your password and login information without your permission on its own whenever it decides it wants to. Expect to have a very glitchy experience with the app and to have a difficult experience when trying to login to get your personal information. Nobody will answer the hotline number that they give you to call on weekends after they change your password on their own. The security on this app is heavier than the pentagons and unnecessarily so in a way that will bother you to the point of screaming into your phone.

Very often when i clock in, it clocks me out a minute later… but i think its because when i select Punch Out in the PM it reverts to Punch In. The issue is that it wont keep your selection unless you play with it for a minute to make sure it keeps your Punch Out selection, otherwise your going to Punch In in the PM which will clock you out in the AM, thats a stupid feature… If yall fix this, i will change my rating to 4 stars. Also please allow to make time correction on the app, and please allow requests to delete Punch Ins/Outs.

Why cannot I make simple edits. Terrible I want to cry every day I have to get a edit fro some one. When I log in it will log me out with out me knowing. I get a 30: min lunch no warning when I go over by one min. When I change jobs I cannot find the customer but I have a job number software won’t find it even though it is right there I have to manually search. stupid software won’t won’t show this weeks punches so I find a previous punch. Ya’ll need to just quite this nonsense. I think your software should be banned, it violates basic human rights.

Good luck trying to access your information. Tried to log in after some time since I’m not on it every week. Says information is wrong although I never changed a thing since signing up. Tried to use the forgot password link and after entering all my information and answering security questions, get an error message about their page. They may be good at processing your payroll but if you can’t access your own information like they promise, what good is it. I also have a 401k with them and can’t access that either. Really don’t like them.

This is the by war the worst app I have used when it comes to logging in and getting your information. It doesn’t recognize my own password!!!!!! I cannot believe App Store allows for fraud like this to exist, the app that doesn’t even allow its customers to login!!!!

I like the app is great to use when you do not a laptop and you need to look at pay info. The app also show 401k information. I enjoy the app it is way to log on the Premier website with a computer.I love the easy access.

Very convenient for looking up payroll deposits, 401k performance, and vacation accrual. Also provides remaining balance on FSA, access to benefits information, and Insurance Cards. All available faster and easier than using multiple other websites and apps.

I was not expecting there was Insperity mobile app. I installed and seems everything great. It should be improved with more functionalities that we are able to use in the website.

The UI gives me everything I need without having to go to the the full site (though that’s an option too). I can see my paycheck, 401(k) balance, UHC Med insurance card, clock in and out, etc. etc.

So much better than our previous app that came with our old Payroll Provider. A lot more options and no errors / crashing.

I love this app! I use it to view my paycheck stubs and PTO time. It's also great to check 401k balances. I love the upgrade that now shows annual rate of return on the 401k as well as a pie chart for the breakdown of each check.

Love this app. I have used others before that were so difficult to use, but this app hits it out of the park for simplicity of use. Great job developers!!

I can’t log in. The portal doesn’t work. I’m copying my passwords from my password manager while logged in from a browser but the app says they’re invalid or tried to make me change my password saying it’s expired only to have it say I can’t use the imputed new password because it’s been used before (which is definitely not true as it said that after I used a randomly generated sequence of characters). Absolutely useless app

Easy way to view your check stub, submit time off requests and approve you time card!

This app works when it wants too. It is a hassle every morning to clock in. I have to wake up 15-30 minutes early just to like warm it up. It is ridiculous.

I like the features the app has but I only downloaded it to be able to update my time sheet and I can’t. I don’t mean punch in/out but I mean select a contract, record hours, provide a comment, etc. I’m surprised it’s missing since you can’t do it from the mobile site either

Please start writing into long hand definitions of the definitions rather than abbreviations . There’s plenty of space for a full description

Intuitive and easy to use! Thank you for considering the end user experience.

NOT user friendly. difficult to log in daily. Too many different options to see your punch in/ punch out times. Doesn’t really tell you anything unless you click on the link VIEW FULL SITE and log in again just a useless app and it shows all employees email address don’t waste your time on this app

It’s missing some of the most important features in this app which basically renders the app useless. I’d like to be able to: Manage my hours Employee approve the paycheck

Fast and straightforward forward

Within in the last couple of updates, the rate of return box in the 401k section was removed. Will this feature ever be brought back?

I would like to see my pay check the physical form as a display on the app

When I change my password, as this system periodically mandates, it shouldn’t brick the fingerprint login function. But here we are, with it not letting me login with my touchID, even though I’ve changed my password and followed all the instructions.

Great job

As an employee, I can’t update my time card on this app. As a supervisor, I can’t approve employee time cards. There are lots of other things missing from this app that leave you wanting more as both a supervisor and an employee

Intuitive and easy to use, as an app like this should be.

Easy to use. Both as an employer and employee. I can even pull up my medical card 😃

When trying to input daily time into timesheet the option is unavailable. It seems to populate eight hours a day not allowing you to adjust the time as you’ve worked. Site looks great but it’s not functional.

It would be great if they had video tutorials about how to fix/ report a missing a punch in or out.

For some reason my earned PTO isn’t accurate. However the app is great besides that accrual detail.

The technology is old, clunky and in no way modern. There are zero integrations. Customer support takes 2 week to respond and longer to process (if at all). Plus their medical plans are based in Texas and comply with right wing law. This is not a competitive platform.

I have no complaints about the app.

A lot of lagging issues, the company insperity is also just pretty lazy when it came to onboarding and actually communicating with their new employees. You’ll always clock in late cause the app will never be working on time :)))

Love that I can see my check, benefits, approve time sheets, PTO and my FSA balance and more. I use this app very often.

Great app. Helps do all necessary activities in one place.

I love this app because it is simple, convenient and productive.

I love being an employee of Insperity! They not only do great by their employees but they truly serve the community they reside.

Insperity is too difficult to navigate. Always switching between screens to find information. And largely it is not intuitive. I miss Paycom. Would absolutely recommend you not choose Insperity.

User friendly!

Easy to use, lots of great information!

The time punch feature immediately clocks you out after a “clock in” time punch. I just use the website to clock in and out now because of the way this feature is broken.

Love the app, fix the year to date earnings with the new update!

ADT was much more user friendly.

App is useless can’t use it to put in hours, and even the mobile site makes putting hours in a nightmare.

Something always not working correctly

This app is constantly buggy, it’s not easy to find anything in it. All of the versions of insperity are different when you use the app versus the website. I hate using this app.

This app worked fine for the last few years. It’s been non functional for several months on my iPhone 7, 8 and 11. Deleting and reloading fresh is not working