IPFS Connect

Business
Rating
4.1 (494)
Size
28.6 MB
Age rating
4+
Current version
2023.4.1
Price
Free
Seller
Imperial PFS
Last update
1 year ago
Version OS
11.0 or later
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User Reviews for IPFS Connect

4.09 out of 5
494 Ratings
7 years ago, IPFS user
Business Owner
The app works great and now with touch security. However I have more than one account with IPFS (separate business) currently I have to have two logins which means I can’t use the finger login ! Also I get reminder emails for payment that doesn’t reference which account ! The programmers should get busy and write up dates for the aforementioned circumstances !
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4 years ago, MGM MOTORS LLC
Terrible app
This app is poorly designed and poorly managed. There is no auto pay option, and they never send the push notifications designed to remind you when to log in and pay. I get notice of intent to cancel each month because the ignorance behind the design of this app. Pretty sure they are just trying their hardest to hijack late fees from everyone of their customers. Logging in is also a real pain, sometimes this app is set on repeat and never allows you to get in, you simply just have to come back another day and try or call in and wait n hold while paying extra fees for them to collect over the phone. The developers and maintainers of this app have forgotten about it, just like they have about the customers they service. I suggest finding another company to use immediately before frustration mounts.
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10 months ago, 45_Cal_Gal
Used to Work Great
This app used to work great for us. We have used it for years to pay my husband’s business insurance. For the last several months I have been having issues getting any information to load. I am able to login, but that’s it. All I get is a buffering wheel that seems to spin forever. I finally became fed up and uninstalled the app when nothing else worked. After I reinstalled the app everything opened and loaded without a problem. Today I tried to make a payment and it has reverted to the same problematic buffering wheel and no information. For the exorbitant fees the users are charged I feel we should be getting something a little better than my experience and the others I read about in other reviews.
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4 years ago, BigDaddy Branscum
App did not recognize me
I tried paying the account in a timely manner on my 6 th payment. It would not let me do anything I spent an hour redoing everything to get it to accept my payment after I have already seen a letter of intent to cancel . Which is such a harsh few days of being late because of their technology. Then it charges me late fees during the worst time of our human lives . They are just blood suckers . If it happens again I will find someone else to help me out that really appreciates the American people for using their companies . The world has now changed and people like them are going to be left behind . They deserve it though . It will never be as it was . Hope they change if not they will be a broke and past lender .
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6 years ago, Raquelr52
Hate it!
Wish this company had never taken over the previous one I had. I don’t like they’re payment options. I am very disappointed that I have to pay a convenience fee for making my payment online regardless if it’s by credit card or check. When I called to complain I got nowhere and the agent didn’t even know for sure if setting up autopay will be the way to avoid any fees, the only thing she knew for sure is to mail it in by snail mail and you have to make sure it doesn’t get lost or get their late or your paying penalties! I will be speaking to my agent and see about looking for a different carrier. What’s the point of having the app if I have to pay fees to make a payment? Ridiculous!
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11 months ago, EVon K
Don’t bother!! Stopped working!!
Aug 23, 2023 Update: rebooted phone (iPhone 8s IOS version 16.6) and waited 4 minutes of spinning out!! Pages loaded slowly. Got the payment done Upgraded review to 2 ⭐️ Zero stars if I could!! Not cool as a fortune is charged per payment when not using this app??? The only way to pay and it just spins out- Spins out! Extremely frustrating!!’ Starts spinning without password added and have to hit cancel and then manually add password. Just spins out won’t work and only reasonable way to pay. Ridiculous. Chat with support on ipfs website link = 404 error???
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9 months ago, Leese104
App doesn’t work
I’ve contacted the company two years in a row about the app. The app accepts the login credentials and goes to the main page where is shows ‘My Agreements’ at the top, and “please wait” with a spinning circle in the middle for over 30 minutes (haven’t waited longer). It’s gone on for almost two years now causing me to have to call in electronic payments rather than using the app. The company has ‘raised a ticket’ each time however the problem has not been solved since early 2022.
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5 years ago, Tobes57
2 accounts
I have the same comment which was written 1 year ago and I note the app has not been updated. I have 2 accounts for 2 separate businesses and 2 logins. When can we see an update that will ease my payment process?
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7 months ago, TruckDriver101
Loading Times
Why, as a company have you not fixed the page loading times. Legitimately takes 10 minutes to load the dashboard page once past the login page. Tried on full bars 5G UW , tried even on my at home internet FIOS 2G service with over 2G a second up and down. Honestly unbelievable, you have to know the dashboard loading times are insanely slow. Fix it. It’s been over a year like this.
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5 years ago, tddybearr
Love it but
Love the app but won’t let me delete a bank account that we haven’t had in years and it always defaults to that account. So I have to really pay attention when paying the bill and the support team isn’t helping. I’ve tried serval times to get help and they aren’t. And when the finally suggested something, that didn’t work, now it’s radio silence from them
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4 months ago, Phillip Castillo
Trash
This company has great coverage but they have fees to accept payments. Unreal!!! You can’t even set up automatic payments to avoid these charges. Try to make payment but it times out. They are intentionally doing this to steer you to make a phone payment for more fees on payment. So in general this company is a scam and trash. I wouldn’t recommend this company to my worst enemy.
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3 years ago, Thomas Linder
Enjoy the simplicity
I enjoy the simplicity of this app. It gets right to the point, allows for payments, view of previous payments and an overview of your financing and future payments. That’s all I need. Thank you for the app
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5 years ago, Mor Talla Samb
WHY ADDITIONAL FEES???
I love the app so much because you can see all your account details, but the only problems is the extra fees you want to charge for online payments. And why you don’t add an option for monthly automatic payments? I think you should add it and that will be much better. So I’m for that to give you 100% 5 gold stars ⭐️
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4 years ago, AntiTheist22
Disgusting Employess and Company
You would think with all that is going on right now, especially with transportation companies, they would offer some kind of help. NOPE!!! They’re too self absorbed to care about anyone else. They belong in the gutter with all the companies they are destroying right now. They definitely don’t have ANYONE working there with a conscience. They tell themselves it’s just a job while they destroy the livelihood of their clients. Absolutely horrific!
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5 years ago, Big-DC
Business as usual
I really like the convenience of this app to be able to view my account, see balances and pay premiums with the click of a button. Great app.
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2 years ago, Davidrr02
David
So easy to navigate this application. Makes it easy once you’re registered. I wish all the apps were this easy.
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3 months ago, Chewythedog00123
App and website don’t load
Every time I attempt to use the app or website it refuses to load. This is an ongoing issue for the past few months. I would not have gone with their insurance had I known how difficult it would be to use their services.
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8 months ago, Adapage123
Site Slow
I appreciate being to pay online, though the site seems to have some problems bringing my account up in a timely manner, it will eventually come up and then I can pay, that’s the only reason for not giving 5 stars
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1 year ago, Rdyup
Autopay Would Be Nice
It would be nice for there to be an auto payment section to upload a card and have it pay on time every month. But I guess you like sending out delinquent notices via emails and paper mail. It’s unfortunate we live in an electronic world & I have to make individual payments for something so important. Crazy.
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6 years ago, CrazySuzi
Saved me!
Out of state , no laptop, no cell service. Payment pending. Loaded the new app found WiFi’s and paid my bill in seconds ! Saved! 5 stars and more!
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6 years ago, jabbran
App problem
Hi I just switched my phone to apple latest version. I downloaded the app but it’s not opening up. I was wondering if someone can help with that. Thank you
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5 months ago, Jim Bob a Lou Bob
Sloooooow Start
Absolutely love the convenience of this app, that is once it finally opens! Average time of 4 minutes waiting for the spinning to stop and the dashboard to appear. Would be wonderful if this could be fixed.
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2 years ago, ARod20224
Sometimes it works and sometimes it doesn’t
I’ve used the app to check on account status but lately it unreliable, I was able to log in. My client’s accounts would show. I call for support but didn’t they weren’t much help.
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7 years ago, Pageantmom22
Love this app!
I love this app! It makes paying my bill easy and stress free! No more writing checks or buying stamps! At the tap of a button my bill is paid.
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5 years ago, FooManPOO
Needs scheduled payments
I am a very busy business owner and rely heavily on scheduling payments to automatically happen so I dont forget or am late. Would be a 5 star rating if scheduled payments was implemented.
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12 months ago, Claudia7023
Website
I love it but lately website has been slow
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1 week ago, Smokbaby
Review
Very convenient and what I need for quick and easy access.
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4 years ago, NatiRiaz
IPFS is the best!
The customer service representatives are helpful and friendly. I really enjoy doing business with this company. I am a very satisfied customer.
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6 years ago, vijibug
Very nice app
This makes paying so easy. So convenient how it keeps track of everything and gives me an overview of statements. Perfect app.
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1 year ago, AIualc
The IPFS app is not working
It takes forever to load, I text forever to login, and when I login, it’s just a blank page. What’s going on with this app. How am I supposed to pay for my insurance? If this app is not working. I deleted it I have my Wi-Fi. I don’t know what else to do. It’s very inconvenient.
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5 years ago, Soupbone21948990
Don Nelson
Wish it had a feature to chose a FUTURE date for payment. Otherwise, it’s pretty easy and fast.
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2 years ago, estreetassembly
Works well
Had the app for 5ish years, works just as it should.
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6 years ago, Logger#1
Business owner
I would like to be able to have an alert feature for when payments are due like in 2 days instead of 20
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2 years ago, Yousuf Mahmood
Worst app ever!
Tried to pay my bills, the app doesn’t even work! Same thing in the website too. It doesn’t load or says “script error”. And you charging $29 for technology fee! Where is that money going if your app doesn’t even work smh
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4 years ago, TexasTreeMan
Easy!
This app makes paying so quick and easy.
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7 years ago, Timbtobnetworking
Product review
Great service, easy to access, easy to use
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7 months ago, Shuntae'
Epic Fail
I have been struggling with this app for months. Moves very slow and takes forever to upload the payment details. I have been waiting tonight for about an hour. Definitely over it!
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12 months ago, Duval finest 904
App super slooooooooow
It gets the job done but the all looks and feels like some 12 year olds computer science project. Loads forever features and minimal. I know you guys can do better maybe a find a techy high schooler. It’s like windows 98 all over again.
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5 years ago, Phit4life
Quick and easy
I love this app it has me ontime all the time
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3 years ago, kazbekness
Enough with the fee!!!!!
Even finance charges not enough, they are still charging $5 transaction fee. Why do we have to pay $60 a year in fees when they already make money from us. Very sad!!!
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5 years ago, charly roofing.
My payment it’s today November 27/19. They send me an Tex said late payment.
I do not recommend this company to anyone they just had to pay them today, they already put me that I have a late payment, I have to change for another company very bad experience.
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6 years ago, Rivrok
Excellent App !!!
One of the best I’ve encountered. Haven’t come across any deficiencies requiring correction ! Good job
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5 years ago, behddh
Terrible service
I can’t submit payments over the app as it says “Please wait” for hours. They are also very difficult to speak with over the phone as their automated number does not work. I am very dissatisfied with their service.
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6 years ago, business1636
Needs auto pay feature
Would be a lot more helpful with auto pay feature.
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3 months ago, Ughhhhh 135674
Not user friendly
The app is either extremely slow or doesn’t work at all. Very frustrating
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1 year ago, Jcp Garcia
Super slow
I always have problems to get into the app to make payments it’s ridiculous.
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10 months ago, Waiting_all_day
Takes
Takes forever to load and logon.
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4 years ago, SniffysBadger
Hard to use. Doesn’t work well
At least once a year I cannot get this app to work. It is very difficult to use
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2 years ago, Azpappppiii
Easy to use
Easy to use app I love it
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6 months ago, malon d
Super slow
So slow at loading pages to make payment
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Description
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