Name: KuCoin- Buy Bitcoin & Crypto
Rating: 4.64245 (19983 reviews)

User Reviews for KuCoin- Buy Bitcoin & Crypto

4.64 out of 5

20K Ratings

3 years ago, Cyclophantom

Best in the biz (US available)

Been on this exchange for almost 8 months and it’s come a long way. The ONLY major exchange I have found, available for use in the US, to offer derivatives (long/short w/ leverage) and a plethora of leveraged swaps. They have FREE TO USE, IN EXCHANGE trading bots!!!! no API keys or suspect integration. Very easy to set up, and you can have 10 running simultaneously. Not to mention the Staking options have grown a bunch just in the past few months alone. I’ve been hounding the team to develop a desktop app, but I mainly use the web client as a 32’ screen is a lil easier to view charts on, as opposed to a phone😂 A few things I would like to see: - We need order-triggers-order and order-cancels-order options for trading and futures! - Make a desktop app! - The ability to do derivative future strategies (like a straddle or straggle) would also be amazing considering arbitrage portfolios are a thing now. You can currently run a bot straddle strategy, but its not quite the same! Overall, 9.5/10 UI is gorgeous and night mode rocks Coin variety is top notch Want to go short? Not a problem here! 🤖bots! 🤖

3 years ago, SWIFT MELLO

I Take It Back!

I had lost over $1000 due to google two FA it was unbearable for weeks trying to get approved to unbind Google two FA and I was getting very frustrated so I left a extremely negative review and KuCoin even though their platform is amazing and they have some of the best crypto to trade early. I thought what’s the use if I can’t even trade my money or my crypto well here’s a little note for anybody this happens to, it’s not KU coins fault, first off when you go to do your identity in your photos remember if you’re using an iPhone it’s not shooting in JPEG unless you go change it on your settings, JPEG is the format that your photo ID documents need to be in for KU coin to use to unbind Google 2FA! Thank you KU coin for being honest for emailing me for telling me that you found my crypto, for telling me that it was safe, and for telling me that I could do it myself all I had to do was read a little bit more and I did and I figured it out, so if this is happened to you don’t give up on KU coin learn and then learn some more you’ll be just fine!

3 years ago, lanceyprance

Worst app ever

I downloaded this app after a friend recommended it little did I know how much of a mistake that was. I put in $50 to try it out and play around, when I decided this was possibly the worst app to ever be developed I tried to withdraw it I’m hit with a $30 fee, so I decided I would rather not as I don’t believe these fools who call themselves developers deserve 30 dollars but I pushed through the hard and difficult times with the app and started to make some money, well today I had placed a future with most of the money I had in there and had set a stop loss for 5%, I got a little worried when I could see that the stop loss should’ve kicked in and it hadn’t, so I tried to login but alas the faulty and horrendous app Dosent let me, gives me errors and tells me I have no positions open and that there’s no data but when I close the app and open again I can see the charts and price of the coin but when I try login my connection just magically Dosent work, my position was eventually liquidated after I gave up trying to login and as soon as it did I could login with no errors and problems at all. This app is a scamming, wasteful and most hazardous piece of technology I have ever witnessed they should not be on the App Store and should definitely not be working with peoples money at all

3 years ago, MattySlimz

THE best low market cap exchange!

I don’t know why more people take advantage of this app!? It has all the best low market cap gems to buy. A LOT of money can be made using it, and the KCS coin is a great utility token you can earn while just holding a few. If you are in the U.S. just do what they ask of the KYC docs KuCoin requests you to do, you will still be able to use the exchange regardless, the main thing is only transfer in stable coins (USDT, USDC, UST) don’t go adding your debit card number or any of that. Do not listen to the FUD you read here in the reviews, yes they were hacked back in 2020, but have since remitted every penny and then some with insurance and restitution money. Not only that, they’re security has become 10 fold stronger since the incident. It has leverage on all the best coin PERPs, though I highly recommend getting used to the app first. It will take time but once you get the hang of it, you will LOVE KC!

3 years ago, BD9

Bad customer service and non functional app

Are usually use Bybit but I decided to start using KuCoin seem like a better app in trading platform so I went ahead and deposited money and started using some bots problem is the one bought you can only use on the mobile app so for some odd reason it worked on the mobile app so after I set everything up everything was working fine and then a day later I go to check and it will not let me get into the bot won’t let me send feedback Customer Service is almost non-supportive and they keep telling me to update to newer version 3.49.1 but there’s inly 3.49.0 in AppStore there is now 3.50.0 which still has done nothing to solve the problem they also said turn off your phone and reinstall app which I did and check vpn. I did everything they said to do and it still does not work I still can’t check my bot keeps saying timed out . I can’t even send feedback won’t let me and customer service takes forever. Good thing I didn’t transfer 100k over and put in to mobile bot. Wish someone would help. I liked the app at first but now not so much

3 years ago, larrylevwrage

This app really needs fixing

I have loved using futures until here recently, I buy in at a certain price look down and the market price puts me down 5-10 dollars already. I’ve also recently bought deduction coupons and have yet to see fees be 100% deducted it truly makes no sense. I also set a stop loss and it doesn’t trigger until the actual price gets there but market price will be 10 or more dollars passed that so instead of the price I actually selected to lose I lose way more than I actually wanted to which is absolutely stupid and a scam! Fix this stuff now or continue to lose people who use this app

4 years ago, AndrewLeeWoolard

Trading on this app is a scam

I consider myself an avid trader who knows what they’re doing. But Kucoin will destroy any hope you have. When trading futures, it feels like my trades specifically are picked and wiped out and then immediately trend the direction I bet on. When I place a limit order, I can see the price start to fluctuate as soon as I type an order that would be fulfilled in my favor. I have placed opposite sided trades on a second device and BOTH sides were SHORTED on a volume of maybe 100 coins of a sub dollar coin within 15 minutes. I have screen recorded trading showing how the app practically tracks my inputs since they also know my exact percentages and what it would take to wipe out a trade. The trading bot is also worthless. You pay more in GRID gains than you make no matter how you set it up, and the bots also contribute to the problem with futures. Stay away from this horrible trading app. You can only make money holding (unless they take your coin off the market then your holdings are gone too), which I also bet they use to manipulate prices when you’re not using. That’s what staking off chain is as well, hence the lower apr you get.

3 years ago, theguyyoucanthatebecausevirtue

Severe concerns

I’ve loved this app since day one. I’ve been using it a long time and they have made thousands off of me. But Kucoin is beginning to severely worry me. This is a trading app, not a HODLing app. Therefor you need to be able to trade. Kucoin has started crashing at very crucial times. I lost over 30% of my portfolio because I tried to initiate a sell and Kucoin’s network went down for the 6th time that week because it got a little busy and had to do it’s job a little harder. poof. gone. 6 months of savings and trading gone in 20 minutes, not from a bad trade. It was an excellent trade. Kucoin just couldn’t follow-through. People are putting their faith in crypto currency because they are sick of banks and conglomerates incompetence and greed losing their money for them. I’m those 20 minutes. Everything is up to date. Kucoin simply is failing when it gets busy and people are losing 10s of thousands as a result. Kucoin- fix your problems immediately. some of us work in journalism and will end this apps American base faster than you can can “network error :)” I’ll need to see consistent improvements and hopefully some kind of statement from Kucoin about the problems soon or I’m out and am ensuring as many people as possible are aware of it

3 years ago, Yellowtail hello

Scammers - thieves

Beware signing up with this app. They introduced a 6 digit password and I forgot mine. I’ve been trying to get it reset since October and we are almost at the New Years. I’ve provided them with everything they’ve asked for yet the continue not responding and giving me the run around. Then, mysteriously started asking for transactions to another wallet which made no sense. Please beware of this app, I’m losing hope I’ll ever get my money back and hope it doesn’t happen to you **update** still no progress. We’re 4 months and counting and still haven’t been able to get my money. One would figure they pick up the phone and call. Nope, they take weeks to respond via email and come up with new reasons to not allow me to use my money. Please be aware as this isn’t getting any better and hope you don’t lose money. A developer commented that I should worry and rest assured they’d help. Doesn’t really seem like I can just hang back while my money is stolen with no progress.

3 years ago, Quitplaying21

Terrible experience

I felt the need to write my first ever review on the Apple App Store for this. I downloaded this app to use future trading. The app freezes up and will not allow me to execute a trade on several occasions. Ironically it seems to have these “glitches” whenever I am up profit on an asset. The app will not allow Me to execute a trade claiming “network” issues and forcing me to hold my position while all the profits deplete and actually fall into the negative mark before finally allowing me to trade. These experiences have left a terrible taste in my mouth and I can’t help but think the creators are pulling a fast one. I have lost over $3,000 because of my experiences using this application. (All of my other trading platforms would work perfectly during these described issues and I was able to execute perfect trades on every other platform I utilize) so they cannot claim it is my own personal network. I would be very cautious before downloading this application.

1 year ago, etttcc

BEWARE

I have been trading for years. TA is useless in this considering it can pump and dump at any moment. ONE MAJOR ISSUE, Kucoin charges insane fees. They will take %50 of your profit and they do not tell you before you execute the trade how much they will take. MARGIN SCAM. Be careful with margin trading on here. If you are on the right side of your trade they slowly lower your margin as the trade goes in your favor. However, if you are on the wrong side of. A trade they increase the margin as it goes against you! This is there way of minimizing your gains and maximizing your losses. This is how they make money. So they have a big incentive to make you lose which could be a massive conflict of interest. Be careful on this app ***** UPDATE: Kucoin sees your stop losses and take profits. They will purposely drive the price towards your stop loss even when basic TA shows it’s extremely unlikely. These people are criminals be careful. ALGOS ACTIVELY TRADE AGAINST YOU IT IS AMAZING TO WATCH THE BID AND ASK FLIP SOMETIMES. CRIMINALS

2 years ago, Tarkkus

Great app, BUT please add a (% change) in a row when glancing and scrolling through your holdings.

Great app, use it daily. But could improve on (SPEED) and remove 3 second ads when opening the app. And mainly please add (% CHANGE )on the coins holding and portfolio so it could be seen it quickly, and in order when scrolling through the holdings. Instead of opening each coin and pair to see daily % change. Also when using futures, it’s takes a while to submits orders, and sometimes the position disappears for few seconds until close out the app or refresh. And seems when placing a market buy or sell, it always executed at the highest price or lowest prices then jumps back to the price not in your favor.

6 months ago, Tad W WN

Looks like scam to me

I am writing to express my deep dissatisfaction with the service provided by KuCoin Exchange regarding my recent attempt to withdraw funds from my account. I encountered an issue where I was asked to verify my identity and location, after which I was informed that withdrawals are not allowed in my region.I find this situation unacceptable as it implies a lack of transparency and raises concerns about the security of my funds. It feels like a deliberate attempt to prevent me from accessing my money, which is extremely concerning and borders on scamming.I request an immediate resolution to this matter and urge KuCoin to reconsider its policies to ensure that all users, regardless of their location, are able to access and withdraw their funds without unnecessary obstacles. Failure to address this issue promptly will force me to seek alternative platforms for my cryptocurrency transactions.I hope for a swift and satisfactory resolution to this matter.

3 years ago, W5552

Big money Big money. STOP!!!😎👨‍🚀📈🛰🚀

It’s good. This is gonna pretty much make me ALL OF THE MONEY. I also like the smoked oysters you can get at the dollar tree so take my review for what it’s worth. I’m basically trying to make enough from this bot to build a rocket that I can beat Elon Musk to mars with so I can be there when he shows up just to be like .. .. yeah. .. there’s nothing here dude. I deposited a little more than 800 bucks worth of shib like 4 minutes ago and this app is already asking for this review. That my friend is confidence!🎩 Investors and ANY job offers welcome. (All proceeds will go to fund this bot. Top investor/employer(s) gets to ride shotgun in the spacecraft.)

2 years ago, Swurveey

One of the Top 5 exchanges in the game but….

Love the websites interface could be updated more but that’s neither here nor there. For the most part I love the fast withdrawals and low trading fees and spreads. I’m a Futures day trader so these factors are always important. The only problem I do have is Futures 2.0 is rolling out and we still aren’t able to set multiple take profit or stop orders in one trade, I think the serious would traders would love that feature binance has it and works really well not top compare the two but I think it’s also a needed function.

3 years ago, Efilnikufecinjb

Good but can be better

I’ve been using KuCoin for going on a year , the fee schedule is very fair … much better than many other choices . Their selection of coins/tokens is great !! The only things they can really improve on in my opinion are 1- customer support… it is very hard to get thru and get a prompt reply 2- fiat … if there’s a way KuCoin can set up the ability to accept fiat currency without the confusing and expensive option they recently added this would bring more users to the platform 3- on chain debit card … if they would institute one of these like some exchanges have done this is another thing would greatly expand their membership

3 years ago, algo to infinity and beyond

Good but not great

This app/platform all around is pretty amazing and by far the most advanced of its kind. BUT there has been numerous situations including the most recent leading me to leave a negative review. KuCoin buy/sell/market orders will sometimes not complete or go through. This requires you to refresh the app, wasting time in between your trades. What is the point of trading on an app where I have to refresh one to several times before I can make my trade. Lost thousands from this issue I am describing, and each time it pushes me closer towards finding an alternative exchange that doesn’t require manual refreshing while trading positions. There are lots of bots and manipulation within this app, and I’m growing more weary of it by the day. Closer and closer to becoming a rigged casino game rather than a decentralized crypto exchange.

4 years ago, MiracleMage

Way too confusing for a newbie.

I’ve been trading stocks for a while now, so I signed up for KuCoin thinking ‘how hard can it possibly be?’ Well, they’ve made me cry ‘Uncle!’ This is the most confusing interface I’ve ever seen in my life. I wanted to use this exchange because they do have a huge number of coins to trade. I think I’m going to withdraw my funds and go back to the main coins and forget it, though. It doesn’t help that it takes a really long time for a deposit to go from your checking account, through Banxa or Simplex, and arrive in your trading account. While you’re thinking ‘OK, where the heck is my money?!’ (It’s been over an hour since I KNEW where that 10k was.) and, of course, ‘customer service’ is basically an FAQ Bot. I’m 67th in line to chat with online assistance. I’m not currently a big fan, as I’m sure you can tell. 🤬

6 months ago, eduardsolo

Since KuCoin don’t respond I’ll write here

KuCoin is a good trading platform but why are you guys not answering people’s phone calls have a live chat 24/7? We people risk our money our lives our savings for you and you KuCoin management CEO don’t except us serious! I just lost 200$ with p2p was buying usdt and scammer wanted me to release the money when I already transferred him 200$ so i canceled the order but I didn’t receive my money back what is that how is that? I’m trying to connect to say that I canceled the order why is my money in other persons hands after I canceled the order ? Do something about it make us talk to customer service at real time thank u

7 months ago, FlexyFlex25

Worst p2p trading platform

I have experience trading on platforms like Local Bitcoin, Paxful, LCS, and Binance, and have recently tried P2P trading on KuCoin. Unfortunately, my experience hasn't been as positive. I've encountered issues with pending trades that have remained unresolved for over four months, which is concerning. Additionally, there have been instances where trades were marked as paid, but the counterparty went offline for extended periods, leading to a frustrating trading experience. I have reached out to the support team multiple times seeking resolution but have not seen satisfactory progress. This situation has significantly impacted my trading activities and confidence in the platform. I hope this feedback can be seen as an opportunity for KuCoin to enhance its support services and trading system, ensuring a more reliable and user-friendly experience for all traders.

3 years ago, shelbsanne

Don’t use

Kucoin needs to get shut down by some agency in the US.. everything is done to get you liquidated. My 20x future was liquidated when the market dropped 2.4%… if you do the math, my position should not have been liquidated. It wasn’t due to “spread”. From my average cost to the lowest low on the futures pair, it should have never been liquidated (20x on -2.4% from average cost does not equal 100%). It is about time somebody goes after Kucoin in the US. This has been a problem for me the whole time using Kucoin. Lost tens of thousands because of this and their “random” log out event that occurs when market tanks. They log you out completely randomly, often. It prevents you from logging in. No SMS sent to log in. If you have positions open you will not be able to get to them. Their ethics and practices are beyond illegal in US.

1 year ago, 444 Zack 444

Margin Term Bug , and please add Entry price to the app.

After updating months ago I’ve lost the ability to borrow USDT as well as any coins for more than 7 Day Terms. Even when I click 14 & 28 day terms it still gives me 7 day. This is extremely frustrating especially during what was the beginning of a Bull Market. I’ve updated several more times and the problem still persists. Futures are the only way to avoid this. Also since you guys occasionally ask for feedback about how to improve the app, I think we should be able to see our entry price when margin trading like you can when trading futures... Realized gains would be nice as well since that’s also a feature on futures and not with margin trading or even spot trading. That’s like golden rule #1 to a trading platform. Entry price, & realized / unrealized gains...

2 years ago, yeah... no..

So much potential.

Great rewards, advanced trading platform. However, questionable ethics and customer support. At some point in time, their software will malfunction(this is definite). When this happens, you’ll contact support, and then they’ll have made a maintenance post after the fact. I know this to be true because after the first time. I always started checking their news feed(not like you should receive a direct notification, and a reminder), this happened multiple other times and support will always just reply with the post that was after the fact. So, you’re out of a considerable sum; your trading volume is consistently 100k+ a month; you’d think that they’d be happy to make things right. No, the support people are glorified FAQ’s. They’ll send your info off to another team. That team will not read anything and respond something that’s not even relevant to the issue at hand. You’ll reply to said email because it’s a support conversation. They’ll never respond a second time. They will never fix problems they create. They will essentially steal your money with poorly timed system failures and cover ups. Love what it could be, not what it is.

3 years ago, HgrayO

Terrible customer service

I’ve tried several crypto trading platforms and I have a lot to praise KuCoin for but it’s overshadowed by the lack of customer support I’ve experienced. I am new to the app and wasn’t aware that you need a “trading password” to invest in anything. I have no idea what this trading password is (i never made one) and when I ask them to reset it, they don’t accept the photos and information that they require to verify my account. They continue to tell me the reset attempt failed and then ask me to resubmit the info. Beyond frustrated. The trade I wanted to make is already up 50% and days later no one has reached out to provide a solution to the issue. I really hope they revamp their systems soon because they will continue to lose valuable customers.

2 years ago, Dylan1234567891011121314

Crypto in general a horrible investment

Kucoin is probably one of the better exchanges out there. Their futures allow for an actual proper stop loss and take profit which is essential if you ever want to be a successful trader. HOWEVER. Trading crypto is by far the worst thing you can do for trying to become profitable. Low liquidity and ABYSMAL market structure you will never be able to constantly trade. I hope this will save someone out there from making horrible financial decisions and if you want to trade, find an index or precious metal to trade. You will be WAY better off.

3 years ago, gettodamoneymike

SCAM — Stole over $12k from me

Please stay away from this scam because they will steal your money and there’s nothing you can do about it when they do. I got this app so I could trade XRP since most exchanges have suspended it. I had over $12k worth of XRP and was going to trade on margin. When I was in the process of trading, the app crashed and when I opened it back up, my account had a value of $0. All of my XRP that I had been saving for over a year had evaporated in thin air and I still don’t have an answer for what happened. All I know is that I had my XRP, then their faulty app crashed and I lost everything in my account. There’s nothing I can do to get back what was stolen from me but hopefully, I can help others by warning them to prevent them from having everything stolen from them.

3 years ago, travelingDave

Crypto today is an education

Crypto today is a journey in financial education. Some things we learn on our own, some with the help of others. I think KuCoin is a structured education package. It may be difficult at First, most things in life are difficult at first. But with a little help it’s not hard to learn, but it is a hands on experience and KuCoin provides all the tools and security to become successful. KuCoin has the tools I need to learn to use and with practice I can become proficient. It is God that gives me the power to create wealth. KuCoin is a toolbox I enJOY using.

3 years ago, datmfboi

Hands down best exchange for cryptocurrency trading!

I use multiple exchanges for trading crypto, but KuCoin is by far my favorite. Not only do they provide a solid trading experience for more advanced traders, but the overall experience on the app is unmatched. Special promotions, futures, easy app navigation, small and micro cap tokens not supported on other exchanges, staking...and the list goes on. Most importantly, KuCoin has been more secure in recent times. Offering things like 2-Factor Authentication really adds to the security of your assets. Great exchange. Great app. Great cryptocurrency experience.

3 years ago, Josh_KY

Terrible support. Tried very hard and didn’t want to leave.

I signed up and all seemed okay. I was cruising along buying this and that. Used the same funding account every time to load USDT. (Speaking of USDT when I was referred as a new user, I tried to get the sign up bonus but their wording is/was purposely confusing. I say purposely because I pointed out the grammatical errors and they just ignored me) Anyway… yeah at first I was having to pay exorbitant fees to load USDT via 3rd party, then they finally verified me and it was 1.02 which was nice. Then, out of the blue, I go to load $200 via same payment source as before, at same internet IP I always use, and it says “for your safety your trade has been canceled”. I ask support and they say try a new bank card. Grrr. Went to my bank and got a new card. And voila!! It still does the same thing. And here I am 2 weeks and several closed tickets later. I’ve transferred most of my assets over to my Ledger for the time being. Proceed with caution and make sure you have an exit strategy. I was worried they would freeze my funds “for my safety”. Best of luck!

3 years ago, JNBRWE

Challenging to use at first

An array of coins to choose from. Only thing I can gripe about is.. that it was pretty difficult to learn how to use the app. But after messing around and learning to I became a pro. They have future trading which is definitely a plus. Tips for loading money: use an exchange you can buy crypto on like coinbase or crypto . Com and do a wallet to wallet transfer. I use algorand .. super fast transfer times. Don’t give up on the app.. you’ll figure it out.. If you can’t.. maybe you shouldn’t be trading.. lol

3 years ago, mdsnrn

Absolute thieves

I’m finally in contact with a group of investors to help bring to light the unethical practices of KuCoin. As an avid trader, I was excited and eager to utilize KuCoin due to their wide array of token offerings and an involved CEO. However, after a few questionable losses, I began having my suspicions about them. Low and behold, they’ve failed to address major “flaws” and are greatly profiting by liquidations. Customer service only responds with generic emails as though I’m an inexperienced trader. However, this is completely the opposite of such. I’m well aware of how this should work on an ethical platform. There’s plenty of articles finally exposing exactly how and what they are doing and can be found on Reddit in the subreddit labeled “Cryptocurrency.” Do NOT leave your money with these thieves.

3 years ago, Colorado Jason

In Response to Swift Mallows post….

He walked back his bad review because he owned his mistake. Funny because I did the same thing with Binance. I can totally relate. I got angry in the same fashion because this is complicated functionality coupled with highly emotional activity ( risking your hard earned money). Nice work Man taking the time to followup with some kindness and props where they are deserved. There are humans on the other end of these computers too I believe trying to help more often than not. Peace to you, Friend.

3 years ago, SR 45

No US Support

I downloaded this app and it looks great! Unfortunately, it does not support my country (United States). I found this out after searching specifically for KuCoin Us on the AppStore, signing up for an account and trying to go through KYC. All the best exchanges have no official US support and that’s sad. The rest of the world seems to be a lot more free than we are. Anyways, great product! I Hope to be able to participate someday, when my overlords decide to allow it.

3 years ago, TheLukeShort

Only freezes. Dangerous exchange

I’m on about 15-20 different exchanges and never seen anything freeze like Kucoin does. How on earth do they have the conscience to even charge trading fees when they make you lose your whole portfolio. Their infrastructure is out of date, and their chart freezes every hour making you think it’s one price and it’s another. Refreshing doesn’t help. This isn’t once or twice. This is every day multiple times a day. The concept of the exchange is awesome, and Kucoin could have the world with their good customer service, but until they fix the most vital issue any exchange can have, it’s dangerous to trade on here so stay away. I’ll change my review if it ever changes.

4 years ago, Balakay Lee

Dated UI, Poor performing API, WILL NOT EXECUTE MANUAL CLOSES.

KuMex is feels years behind other exchanges, like other new exchanges, in terms of UI and API. The Stop Losses and Take Profits can’t be set on mobile when making an order. Stop Losses will randomly disappear (they claim it’s from modified a Stop Loss.. then why did the new stop loss disappear as well?). The biggest issue with their service is the manual close on KuMex. If you attempt a market close under critical conditions if a stop loss isn’t met or “changed” the market close MAY not work in order to sever losses and avoid a liquidation. This market is dangerous and any violent movement, like on 3/13, that causes issues with the exchange can cause the UI market close to not execute. You run a very strong risk of losing serious money from this.

3 months ago, Fat finger artist

General Review

Kucoin as an app works fine. They send me push notifications and emails all the time but recently I hadn’t logged in for a few weeks and several coins my bot was using delisted with no notification outside the app. They have notifications IN the app that I see were sent out while I was not logged in. It’s my fault, crypto is risky. Just frustrated that they didn’t send me any notification outside of the app that my coins were delisting. An email to warn users of coins held that might delist would be really nice.

3 years ago, Redheadsrn765

By far the best!

Out of all the ones I’ve tried; Binance, Webull, Robinhood, metamask, voyager and many more, KuCoin is the best!! Low gas fees, great charts, a ton of different stable coins and tokens to choose from. It’s completely eliminated the need to jump back and forth from one app to another to keep up with all my investments and favorite crypto. Only problem I’ve had is trying to figure out my average price paid, for now I just keep up with it on a piece of paper ;)

2 years ago, AZM NEB

Great App! One suggestion.

KuCoin is my favorite exchange so far! The fees are so low that I’ve never even noticed them. There are many good ways to earn with low risk. With all these ways to earn I’d like to suggest the app have a locked crypto feature. For example, the app would give you fake BTC too put into there bots. I know this app has potential but it’s very very hard to learn for beginners even with the tutorials and such.

2 years ago, mikezot

Horrible scam company

I have been holding my long position for over a year by adding margin. Today I got liquidated because KuCoin for the 3 time this week has ensured to lock us from adding more margin by making sure that crypto contracts are under maintenance as crypto crashes which further exacerbates the crash since they hold all our crypto and also lock us out from adding more margin to ensure we don’t get liquidated. I will make a tiktok and expose you and your company as you have done this several times this week alone and through the years. Good luck this is completely fraudulent and just because you’re in China doesn’t mean you are untouchable.

3 years ago, jomilojud

Major Scam

If you value your hard earned money, as well as your mental health and well being, stay away from Kucoin. I tried to buy a token that was newly listed on the app which had a starting price of 10 cents and when I purchased it, it filled at $5400 per coin. Absolutely ridiculous. When I sold, the price was back to 13 cents. All my money gone. I tried to reach out to customer support and after trying for weeks, all they could say was that crypto currencies are based on luck and I was merely dealt a bad hand. In all my years, that had to be the worst customer care service I had ever received. if I could rate the app zero stars, I would.

4 years ago, CMilliorn

Many updates, great customer service ignore old bad reviews

This app has had many updates. The UI is slick and the app is smooth. There is solid volume on the coins they offer for trade. The trade fees are significantly less than coin base and the other big name companies. Of the bad reviews I read I no longer see the problems they described. Nor do I see any issues with instant price changing like one user suggested. I am quite happy with the application.

3 years ago, Dean1313

Love the app but one issue

I’ve been using Kucoin for a few months. It is now my primary exchange. I find it’s the best option for the sheer amount of things they offer. But recently I’ve been having issues with the trading bots feature. Luckily right now I don’t have any money in them, because at least in the app it won’t load and open the feature. It worked a couple months ago but now it won’t. I’d love if this could get fixed

11 months ago, Onchain Analysis

Not Available to U.S. Customers

One of the very best exchanges in the world, unfortunately completely unavailable to U.S. customers. Not sure when this industry will overcome these barriers but when it comes to cutting edge technology and equitable financial services, Kucoin is at the forefront of this trend. While the United States is isolated from all of its offerings. I give Kucoin 5 stars, only wish I could still use it.

2 years ago, ciccarello

Could be 5 stars

This is by far my favorite exchange to date! I’d give it the 5 stars but they have to show me pnl graphs Update: new update to the app is awesome! I love the new look and feel! The new games are fun. My only issue still is you guys need to add a PnL chart. If a horrible app like BitMart can do it I would think you guys should have no issues. Please update the app to have some charts! Good work so far otherwise! Keep it up 👍🏻!! Update: I’m no longer receiving sms alerts!

2 years ago, EwowBusiness

Disappointing

I have used the app to buy crypto without problems. I cannot trade (or withdraw) because of the trading password which is highly improbable that I don’t know what it would be. I have tried FOUR times to reset the password and after taking 15-20 minutes each time to go through all the steps have been denied four times. I have also been through customer support three times with no resolving this issue. I might like to continue using the KuCoin services but something has to give… will the give be me giving up?

2 years ago, Dani panah

Great app and easy access to leverage

The app overall is great and user friendly. Limited KYC so you don’t feel like they are invading your privacy which is great for crypto. They just need to add a Stop loss or take profit future as you submit the order. Currently you can only do that after the position has been opened. your order might get filled and get liquidated all over night, so I suggest canceling orders that haven’t filled before you sleep.

3 years ago, beepbopboop2001234

Stole my crypto

Downloaded this app and moved a few enj coins into it just to make a couple small trades and try it out. Decided to withdraw 50 of them and this app was going to charge me 15 enj lol (that’s worse than coin base fees) I decided to pay the ridiculous fee and just be done with KuCoin but when I tried to confirm the withdrawal it asked me to enter the “trading password” which it never gave me (I tried my log in password (which is the only password that I’m aware of) and I of course was not the “trading password” so I can even withdraw my crypto. Don’t transfer anything to this app. From what I’ve seen they’re just stealing from people.

2 years ago, verification needed

Absolutely terrible avoid at all costs!

No customer service phone number exists only a email that takes two days to get a response. If you forget your trading password you can submit a change form that takes 1-3 days if approved (mine has failed twice still nothing done about it). then a added 24 hours after your trading password has changed. When asked about the failed applications they told me to submit a ticket about it. KuCoin is a perfect example why people are skeptical about getting into crypto. Total sham. Research alternative companies before using Kucoin!

3 years ago, Babyboy038

Cannot withdraw funds from KuCoin.

I have a 2 tickets open. Both different priorities. One of them is a $2,200 USDT withdrawal to TrustWallet. It has been “processing” for more than two weeks with no TrxHsh so it hasn’t even hit the Erc20 network. It’s stuck on KuKoin’s side and they won’t even cancel the transaction to keep the money in house. This is a shame. I will not be doing any more business with KuCoin and I will be telling everyone I meet who is in Crypto not to use it. If they even just stopped the outgoing transaction and kept it in house I would be happy, but the two representatives, via email, have said they cannot.

4 years ago, LeGouche

App needs some work

I’m in the process of regaining access to my account and the app is making it near impossible. After trying three different web browsers to verify my identity, the support agent pointed me towards the app. But the app proved to be lacking. On an iPad, the login screen didn’t scale properly and was partially cut off. While it fit the screen on my iPhone, it wasn’t taking me down the same pathway that it took the support agent, and thus, my issue was not able to be resolved. I can’t even speak to the purchase experience. Hopefully it’s better than their security and verification progress.

Description

KuCoin is one of the Top 3 crypto exchanges, with over 20 million registered users worldwide. Start to trade 700+ coins such as Bitcoin (BTC), Ethereum (ETH), new crypto and even meme coins here! We provide professional, secure, user-friendly services with the lowest fees. Invite Friends. Join Us and Earn more. • Invite friends to trade on KuCoin to earn up to 40%! Main Features • 700+ coins are available, including the new cryptocurrencies. • Easy and simple to buy crypto with credit cards. • 420+ quality assets such as BTC and ETH, DeFi and NFT. • User-friendly to all classes of investors. • Enjoy the lowest fees in crypto. The more you buy, the fewer fees you pay. • 50+ fiat are supported to trade. • 20+ languages KuCoin communities to share industry information. • Various projects for wealth growth. Buy Crypto Easily. Never miss a chance. • Fast Trade: Buy USDT with VISA, Mastercard and SEPA. • Third Party: Buy coins by Banxa, Simplex, BTCDirect. 700+ Coins & 50+ Fiat Available. Discover the next Bitcoin. • Find Popular Cryptos: BTC, ETH, DOGE, XRP and KCS • New Coins and Meme Coins: DFL, SSOL, ELON and SAMO • 50+ Fiats Money: EUR, USD, JPY, AED, and HKD • 420+ Tradable Assets: DeFi and NFT. 3 Types of Trades. Spot Trading, Margin Trading and Trading Bot. • Spot Trading: Trade cryptos with cryptos and comprehensive tools. • Margin Trading: Magnify profits with leverage. • Trading Bot: Earn profits automatically. Save time and energy! 4 Types of Derivatives. Futures Lite, Classic & Brawl, Leveraged Tokens. • Futures Lite: Simple to start. Fast to trade. • Futures Classic: Full trading tools, support up to 100x leverage. • Future Brawl: Go long or short to battle and win prizes. • Leveraged Tokens: Increased leverage, no loans, no liquidations. Various Earn Tools. Increase Return Rates. • KuCoin Win: Bet KCS to win Big Prize. • Crypto Lending: Lend out cryptos for interest. • Pool-X Earn: Invest to get double income. • KCS Bonus: Hold KCS and get daily bonus as low as 6 KCS. 24/7 Global Availability. Choose Your Preferred Languages. • 22 Languages: Deutsch, English, Português, Français, Español etc. • 24/7 Customer Services: Fully support users to solve problems. • 20+ Global Communities: Share your opinions will all the crypto traders in your communities, Deutsche Gemeinschaft & English communities. High Security. Safe Trade. Safe Privacy • Highest Priority Security: Upgrade security systems regularly. • 2-Factor Authentication: Better protect and secure your account. Comments From Media. Forbes, ""Heavy hitter when it comes to the sheer amount of coins available, KuCoin provides access to a wide library of altcoins at low fees."" CoinMarketCap, ""KuCoin is a top 5 spot exchange in terms of overall performance."" TokenInsight, ""KuCoin is the exchange with the most widely distributed visitors. Also, 70% of its users come from North America, Europe, Russia and SEA."" The Website You May Need: Official Website: https://www.kucoin.com/ Help Center: https://www.kucoin.com/support