This app has undergone such a tremendous makeover and keeps getting better with each new update. It’s obvious the developers are carefully considering which features are useful on mobile and which should remain available only through the Dashboard via a web browser so as to provide a solid user experience. On the MV side, would love to see the addition of some features commonly found in consumer camera apps out of the box like push notifications on activity and use of the mobile device’s geolocation services in policies for recording and/or alerting.
Can’t claim “dashboard in your pocket” if you can’t alter network or organization settings from it. Having to use a browser to manually log in and make important changes defeats the entire purpose of having an app, especially when you’re troubleshooting next to the rack or the middle of the shop floor. I’m sure it is great for what little it does, but at the moment it does only what I don’t need it for. If you have ever crouched near a rack with a laptop on your knees, pinch zoomed around the browser based dashboard from your phone while standing on a ladder, or typed with one hand trying to hold a laptop in the other because you didn’t want to drag an entire desk around the shop with you while your MX’s aren’t connecting to your MS’s - you’ll understand.
With the most recent app update no longer can I switch between different companies or locations within a company. Once you have a location pulled up, the only way to back out now is to force close the app. UPDATE: Another update fixed the problem mentioned above and the app is back to working great! 👍🏻
I work for a company who uses the mobile app to check cameras and other devices all the time. I’m in the IT department so I have been getting calls saying their app isn’t working. Since the new update no devices show in their dashboard. I have yet to update and I can access everything. I’m not sure if it’s a support issue or not. I will be contacting support but trying to get this resolved ASAP we have every camera in our company on this platform, all of our access points and our MDM. We need the mobile app fixed. Would love to change this to 5 stars once it’s fixed.
I love the Meraki app. Built for a mobile device, it makes my life much easier when troubleshooting issues on the go. I may not be able to perform all network changes through the all, but to be honest.. I rather no do any breaking changes from my phone 🫣
Unable to view any organizations under our msp dashboard then also after talking to tech support they informed me no vpn connectivity would be needed in order to have phones pull up mv feeds. We have a user saying unable to log in due to unauthorized IP.
Being a Meraki customer for enterprise level wireless, switching, cameras, and sensors makes this app a god send. Being able to manage firmware upgrades from an iPad app at home one a Saturday night makes my life a lot smoother. Only thing is the graphics need better optimized for mobile resolutions.
Aside from it lacking real features for management (see: UBNT, they rule!) IT DOESN’T RUN IN LANDSCAPE MODE. Good grief, Cisco, fix this. FIX THIS. Make this app useful. I use the UBNT app to manage SDN networks all day long. I have to use the browser for Meraki. Very annoying. Update: oh wait. No update. Still garbage. Update 2: App is finally updated...years late. It’s better. Not blown away.
When you request for help, their response is extremely slow across the organization. The apps are great and all other products they have, but they are so slow at responding to issues that it almost makes it not worst. I am a enterprise user and it’s the same thing when you submit tickets with issues. They take forever.
I use this mainly for my cameras, but has also been handy to monitor my network when not in front of a computer. Has every feature I’ve needed from the dashboard and can’t think of any it is lacking.
The Meraki app just keeps getting better and better. With each release there are more features added to give administrators tools and capabilities to address needs that arise while on the go.
I love the idea that this app is a minimalist view of my network without too many configuration choices. I use it mainly for the iOT readings and condition monitoring. The UI could possibly use some streamlining in some cases, overall a great app.
Easiest and most feature-rich app for your WHOLE network. I haven’t gone to the dashboard on my computer since adding licenses last year. Even software updates are managed in the app. Pure gold!
I am able to check everything on the road through the app. I can do a lot of the administration needed through my phone as well. There are some things that are just easier on a PC, but for what I need in the road this is great.
This app has matured well and become an important tool. It's a good part of the overall Meraki value. It packs a lot of stuff in one place. It's valued on site and for incidents that come up away from the job.
I love using this app as an overview, while I’m onsite. There’s still a number of items to be improved upon, but it’s a solid 70%. That said, recently all of my organizations disappeared. I have my single organization (MSP root organization), but all client organizations have vanished. They’re in the portal (online), but not in the app on iPad nor phone.
Great to see Meraki investment in the app again. Still missing features compared to desktop. It would be nice to see recorded video for the cameras for example. Hope to see continued improvements.
It takes forever to load, then provides limited information. You can’t even use the ping feature to test the connection to a device on your network. As often as we have to replace their networking devices I guess I should expect much from their app.
Current version completely breaks login after a few times. It just stalls while logging in infinitely. The only way to solve is delete the app and reinstall it. Basically makes it useless until this is resolved. Update: latest version still doesn’t fix this
Error after signing in: “Network Error There was a problem making that request. Try again and contact support if the problem continues.” Everything works fine from the website…
This app is absolutely half baked. They basically took the dashboard and stripped all the functionality out of it. Half the stuff doesn't even work correctly. They really need to go back and give some love to this because Ubiquiti is crushing them in the mobile app space.
Had this app installed on my phone for a while, but never had any Meraki devices to add to it until about 2 hours ago. This app is useful for “read-only” administrators, but not ideal for configurations.
It provides basic function but lacks all ability to manage the Wi-Fi network from the app. Mostly view only mode, lacks any ability to upgrade or make changes.
Meraki is clearly not focusing on enabling anyone in security, or networking, to be able to do anything from the app. Sadly these are some of the most urgent things to monitor and respond to - instead, classically, they’re only focused on features around availability. Come on guys, can do better.
The power of the Cisco Meraki dashboard, in your pocket. Whether you need to quickly check the status of your networks, configure a misconfigured switch port, or check out an alerting device, the Cisco Meraki mobile experience is here to help. Have general feedback, or a feature that you wish you could use on mobile? Send us a wish from Settings -> Make a wish and let us know! We read them all!
