While the app appears a to have many useful functions like finding a PCP with a variety of filters like location, doctor type, etc., it’s overall usability is non existent existent because the app is buggy. It’s slow to load results, switching apps and coming back to it results in a white screen and losing your search results so you have to close it and redo your search and functions like “Make my PCP” don’t work with a generic error message to the effect of “unable to perform this action at this time”. Waste of time to try to use this app. Better to just deal with the website. Honestly surprised this is what’s being out out by a private health insurance company with as many resources available to them as they have.
Yet another example of why private healthcare is ridiculous
The app does not enable the creation of an account just like their website. Essentially, the app is a brick. The only reason they have this app is so that when they’re lobbying lawmakers to give them money they can say they have an app (effectively they do not!) Medicare for all, enough is enough
MetroplusHealth members- Whether you're at home or on the go, the MetroPlusHealth app gives you an easy, secure way to manage your health — in one place. Quickly access your id and plan information, find a doctor, pay bills or catch up on the latest health information.
