Every time I log in, I have to turn on the fingerprint login feature, and set up a new 6-digit code. It never saves. It also never saves your payment info even though there is an option to use a ‘saved payment method’. That could use fixing. Also, an autopsy feature would be nice. Other than that, smooth app. Easy to use. Which is nice
This business process is bad. You receive a link over sms. It directs you to download an app. The link take you to the front page of the app. No process to follow, no guidance on screen. I haven’t got far yet but I don’t keep my pdf paystubs and W2s on my phone so it seems to lack any form of testing or User Acceptance in any way. I’m left frustrated and just in disbelief that this was something that was designed.
For me, the application has been out of sync from the website. I am far along in my loan process, however, the app isn’t showing that at all. For some reason, it is stuck at the continue application step. Also, the required documentation section is the same thing.
Be careful before downloading this app. I downloaded this app (by mistake) and it has my personal information. However I don’t have a mortgage or pending mortgage with them! The phone number is registered to an individual! It’s misleading at first glance because Mutual has LIFE INSURANCE too. I emailed them to cancel it am waiting to hear back. I am not pleased at all!
Loan in process, trying to sign documents from my loan representative to keep process going yet whe you go to the app to view and sign them, the clueless app goes right back to asking for my driver’s license and other info to open a new loan. Yep downloaded the app but very very frustrating, just send me signing documents in DocuSign or similar program- something that actually works...,
This application gives the appearance that it will allow better communication. It doesn’t. It is only an advertisement a download application. Don’t waste your time.
Now that my refi is done what exactly does this app do? There’s no way to see my mortgage or pay it like I can do with other lenders. The app becomes worthless once you are finished with the application.
This refinance has been confusing and the app is little help. The app messages don’t match the messages that are sent via text and email from agents or representatives. I’m not really sure who my representative is because the app says it is somebody else. I understand they are busy, but I hope they get their poop in a group.
Mutual of Omaha Mortgage delivers more than just mortgage products and services – our mortgage teams serve as trusted guides, able to understand your individual needs and deliver truly personal solutions. For more than a century, Mutual of Omaha has been committed to helping customers through life’s transitions by providing a wide array of insurance, financial and banking products. Mutual of Omaha Mortgage is guided by the same principles that have made Mutual of Omaha one of the most trusted names in financial services. When you choose Mutual of Omaha Mortgage, you can count on: • Customized home loan solutions • Prompt, accurate loan status updates • Competitive rates and fees • Expert, step-by-step guidance • An easy and efficient loan process
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