There needs to be a way the cards can be saved or Apple Pay would be great. Sometimes the app will not load the full page and I have to refresh it MULTIPLE times. 😒 which is very frustrating. But when it cooperates it gets the job done quickly and it’s very user friendly.
Very simple app, it’s outdated. I didn’t care as long as I saw my info but it started having issues when I want to pay my bill. I will put my card info and the submit button doesn’t show up!! It is really frustrating I’ve waited days to see if it needed updates or maybe it had a glitch that day but nope it just never appeared again so I can’t pay my bills unless I go to a computer. Overall best cheap electricity I’ve ever had so far. But people of amigos y’all need to update your app!!!
Poorly made app, I really couldn’t think of a single positive thing to give the app itself in the way of a compliment. Beyond that the company itself is a scam, they’ll raise your prices to ridiculous monthly bills and put you in 2 year contracts without your consent or knowledge and charge fees when you try to escape rising prices. For reference my final bill trying to leave this company was $312. I live in a one bedroom apartment by myself and conserve energy constantly.
The app looks like it was made for the iPhone 4 and just kept getting updates to it’d be compatible down the road. I completely prefer the website than the app.
This application is not only a shame but it’s an indication of the level of regard you have for your jobs and customers. I’m sure I’m not the first person to note the ridiculous and useless nature of your so called « app ». But the fact that you’ve done nothing thus far to remedy this situation makes my original point : You don’t respect neither your customers nor your Jobs.
I can’t figure out how a company today could fail so badly at creating an app. The payment page is a frustrating mess, with parts of it not loading correctly at all, making it impossible to submit a payment. Don’t waste your time.
Could not pay through the phone directly since that option was down so I downloaded the app. Does not work at all!!! When the app cones up there is only a “y” that appears and that is it. Does not do absolutely anything. Had to go online and pay an additional 2.50 dollar fee for doing so. What a scam....
It’s 2024 how are we supposed to pay our bills if Amigo is not updating their App. Like don’t you want our money . Plz look into this and stand on business
App is completely broken. Can’t scroll down, won’t load the rest of the fields you fill in for your payment information. Just another way we bleed money for these companies and get nothing but trash in return.
This app is trash, when I go to pay my bill half the page won’t load and I can’t click submit. You think they’d have the page where you pay your bill finished but you’d be wrong.
The app has a poor design. The screens don't scroll down correctly. So your left was looking at the top half of the bill. Can't scroll down to see your usage. Really from the perspective of the customer this app is completely useless… BUT you can bet your A you can still PAY YOUR BILL on the app. That fact is either horribly ironic or the sign of a company that isn't interested in their customers. Just their customers' money. Hope it's the former not the latter. Only reason I rated them a 2 instead of a 1 is because at least they have an app. Thats more than I can say for many companies. Keep trying guys.
DO NOT USE THIS APP UNLESS YOU WANT TO GET YOUR MONEY STOLEN! Twice I used this app with 2 DIFFERENT CARDS And had my money stolen from some scammer D O NOT USE THIS APP
I'm an amigo energy customer for over two years and I love the fact that they finally have an app. Now is more convenient for me to make payments on the go. Keep it up amigo energy
Thanks to Amigo Energy for providing an easier way to make our payments and for the lowest kilowatts possible.... All the light companies dont compare!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
It a good up but be better if there was an update. I do struggle on putting info of my card due to the page not loading everything not even to click next on the app all it lets me is just card number and that is it. It will work from time to time where it will let me put the address zip code etc... and pay but when it don’t have to use the website or call to pay my bill.
