I was hoping that by downloading this app, that I could keep an eye on how my son was spending his $$. He has used $5 in less than one month. The only thing I can see on here is the balance. When I go to Transaction History, it only shows how many times I’ve checked the balance! 🤦🏻♀️
The last update had minor bug fixes? I think that might have been too light on fixing anything! This has to be an app developed by a 5th grader. Really. The text even overlaps on the pages, where you can get very little information once you get there anyway. For example, we have three phone numbers, two currently active on my account. The app will only let me view one. You cannot do much of anything productive throughout what little of an “app” there is. So aggravating, I rather just pay more to AT&T...at least they have produced a functioning application.
heard many horror stories about trying to port out from h20. but I must say virginia m. was very helpful and professional. she didn’t give me a hard time trying to port out. might come back if they ever get visual voicemail
Sold my phone number right away after I got it , started receiving robocalls from day 1
After activating my number , 20 robocalls per day including 20 text messages with ads I started receiving every single day , this is unbelievable. The only way they got my number is h2o sold it Very upsetting
Horrible horrible horrible data service plan in plaster in this all over the surge charges and the “unlimited data” is bull crap !! 60 plus dollars gone down the drain in not even 48 hrs of paying the bill all my data usage has been “used” horrible company I will be moving to a different company as soon as possible
I tried to update my credit card, every time I put my phone number it keeps saying I’m already sign up for auto recharge ( that is true) but I’m trying to update my card and there is no option to update. Don’t even use there service. Customer service is below C-
Latisha T worst customer representative and h2o scam
I transferred my h2o account last month to a different provider. But h2o still charged for this month and refused to offer a refund for this absurd charge. The customer representative latisha t was very rude and did not provide any solution. Scammy company, please stay away.
Needs a lot of improvements, can’t do much with it.. I’ve been trying to change my plan for a month now.. can’t do through the app, you only can do it by phone wich they never pick up..
Come on guys! You should make a better app! This is too old, looks horrible and doesn’t help at all.. this days even the small companies have a decent app.. I strongly believe that you can make it too.
App need some updates , it’s been a year ago, need compare with new iPhone X. XR XS MAX now，and service need MMS for iPhone X XR XS MAX, visual voicemail for iPhone too. Keep updating if you don’t want company going down. Check out ultra mobile they doing better.
It's ridiculous to have to enter it every time. Also, why can't I manage my account? Took me one hour on the phone with H2O to activate my account. 20 minutes of which was waiting for them to answer while there were a series of awkward beeps I had to listen to while waiting, and another 10 mins on hold while they were doing god knows what. During the call, the idiot on the phone asked me if I want to "charge" the account. Why would I spend an hour on the phone activating an account and then not charge it so I can use it. Furthermore, I asked her to sign me up for the $50/month plan and when I go to the account I see that I only have the $40/month plan. I am dreading having to call them back so they can correct their mistake!
It was working well, but after updating to the last iOS 8 version, the keyboard does not appear on some screens, when numbers needs to be entered. Makes it useless.
ok it's a good app and it serves it's purpose just fine, I agree it's very annoying to have to enter your number and GSM every single time but I've gotten used to it. it should be updated to fit the iPhone 5 screen and now 6 & 6+. if updated it'd be nice to have some visual meters to see with you usage and maybe even a widget for use with iOS 8 to see my usage even more easily.
My contract was over with AT&T. So I've been looking into prepaid. And with h2o I don't even have to unlock my iPhone to have it working why? H2o runs on AT&T network. So it's like having AT&T without the contract. If you go with AT&T go prepaid you'll spend $65 for service. And h2o $40-$60 and this even include intl. service unlike att
The keyboard of the app doesn't work on my iphone 6 and when I press the button to write to support it sends me to your website's main menu. The keyboard doesn't work, I can't type my phone number to see my balance, or to add credit.
After I installed program, I went to check my account after picking GSM phone and my phone #. Program hung. Even after trying to restart program it was still hung from last time at same point. The previous button wouldn't work either. I had to delete program. It was installed under iOS 8.0.2 Oh well!
Honestly how can you leave this app to rot for 4 years?? I cant even make a payment until i have to use the FULL desktop site on my phone. Thats basically a slap in the face and thats basically telling me "welp, its mot our problem." Surely you care about your customer base a little more than that?
This app is terrible. It constantly freezes up after I enter my cell number and the Edit and the Back button don't even work. I have uninstalled and reinstalled this app 20 times without any luck of moving past that same point. Very disappointing!
Good app - I left red pocket for h2o who recently went to (1gb) and they didn't have an app now I can easily check my data and stuff , and my phone isn't JAILBROKEN
They really need to fix this app. Who ever made it needs to try again because it's junk. Doesn't even work all the time a simple request of checking the balance only works like 50% of the time and all the other fetchers are even worse.
Would be useful if I can get past the log in screen. It just stays "processing the request" but it never does anything :/ was excited to see they had n app but disappointed that is not working for me
I don't get it. This app doesn't seem useful without being able to add minutes. If I have to obtain a PIN somewhere else to add minutes then what is the point? Am I missing something?
Why in the world does the phone need to be jail broken or unlocked to be able to send mms messages? Other companies don't need to. When will H2o get with the program? It's last compatibility was with pre 4.2.1. When will you update???
I love the app and H2O. I wish that I didn't need an unlocked iPhone to get MMS. It's still great to have and without a contract. H2O, a great MVNO for AT&T.
Application for use by H2O Wireless subscribers. This app allows the user to check their balance, recharge with a pin, store their account list locally on the phone and view data/mms configuration info. This app uses your phone's data connection to retrieve requested information. Utilize your phone's Wi-Fi capabilities and connect to familiar networks whenever you're in range. This way you can freely download big files and stream as much as you want without having to worry about using data. As long as your phone is on Wi-Fi, it's not on 3G.
