Pushing User to Store CC on website / minimum $25 to replenish!
First, the app specifically won’t auto fill your credit card info from your wallet. This means that you have to pull out your card every time you want to pay, OR you store your credit card info on their servers. You know, the type that get hacked all the time? I believe they simply have to name the fields on the CC form correctly and IOS will do the rest. I’m sure they’ll say, “Well, WE won’t get hacked!” Yeah, right. Also, I have three kids in HS and I give them $10 /day for lunch. With the previous system, I would go through their accounts each morning and bring them up to $10. Usually less that $20. This stupid system won’t allow anything less than a total of $25. If you have influence at your school, wave them away from this system!
Overall this is a good app and I would give it 5 stars, but I have been having an issue with notifications. I have turned on Low Balance Notifications, I double checked they were on, and I checked my iPhone notifications in settings to make sure they were allowed for this app, but I am still not getting notifications. I have tried deleting the app and downloading it again and it still doesn’t work. My child’s account keeps running out of money and then can’t get lunch. I don’t have time to check this all the time.
Terrible! I wish our school used another lunch payment program
I’ve had issues with mealtime on my desktop and this App. I’m not receiving notifications of low balance even though tech support says I’m set up correctly. And dont ever forget your password cause get what?? You’ll never receive the email to reset you password and so you can’t add money when you need to and your child won’t have money to buy lunch!! And You would think they would wave this stupid charge. I’ll have to start sending in checks again. It’s cheaper and less stressful. I’m hoping our school finds another way and drop My Mealtime
The app is fine, but does not alert low balances. I have notifications turned on for my phone as well as within the app, but they just never come up. I end up getting distressed calls from my kids that they are out of money on their account and can’t get lunch. This really needs to be fixed, as it’s a fairly critical requirement for an app like this.
This is an okay app. My sons school uses it for the cafeteria purchases. However, there is no way to view, said purchases. I deposit funds into my child’s account weekly, and can’t see what the money is actually going too. How do I know there’s no fraudulent charges or a accidental duplicate charges? I don’t. Hopefully this problem is fixed soon.
I’ve been using this app for a couple years work really good in last week I am unable to log in from the app and website keeps saying something is wrong with the server
Only issue I’ve had & noticed: My kids school asked me to enter data if we’re on state assistance to aid in reduced/free meals program but I can not find where that is entered. I did briefly but haven’t found it again. Hopefully since we’ve qualified last year and previous years it doesn’t start charging money now but that’s what I’m worried about so hopefully it can get sorted out through the school if not here.
Extremely frustrating to have to type in a complex password in the password field of the settings (necessary to save any changes) because the copy/paste function hasn’t been coded in. This encourages stupid password choices.
Downloaded this app today on both my iPhone and iPad. When trying to sign in I get the same message on both: log on to the App Store to download latest version. Only there is no update to download. Useless.
Just installed the app and it won’t let me log in; it keeps prompting me to update the app. I have verified that it’s updated, restarted, uninstalled then reinstalled; same issue occurred.
I forgot user name, clicked on forgot user name/ password and got message an email was sent to my E address. Never got an email to recover user name, did several times. No an email? Is there phone number to call?
This app used to be very easy to use. However, due to covid, & kids going back to school, trying to get on this was impossible today. Kept saying my username wasn’t valid, although it’s the same one they emailed me back. Then my password was invalid. Tried to change it, came back again with invalid user or password. Tried making a whole new account. Wouldn’t accept it because it already had my email on file. Extremely frustrating since I can’t add money to my kids account. All my info was correct, yet, it kept saying it was invalid EVEN THOUGH when it emailed me the info, it was the same I had just put in. I’m not able to use this app, and it’s what my kids school uses. So not sure how to get this fixed.
With My MealTime, you can make fast, secure deposits to your student’s cafeteria account, and easily pay fees for field trips, books, and activities at participating schools. View your student's account balance and check their purchase history at any time for free. Depending on your school's policy, debit and credit card transactions processed through this service may incur a convenience fee of up to 4.9%. What else can you do with My MealTime? - Receive notifications on your mobile device when a student's account balance is low. - View, save, and share full account statements at any time without calling the school. - Set up worry-free, automatic deposits on a schedule that works for you and your child. - Securely store payment methods for easy access and use. - Make deposits and pay school fees to multiple departments in a single transaction. Federal law requires public schools to accept in-person cash deposits with no additional fees, so please contact your school or school district to make other arrangements to fund your student’s account if you prefer. You can still download and use this app to keep track of your student's spending at no charge.
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