Name: MyBambu
Rating: 4.66159 (8478 reviews)

User Reviews for MyBambu

4.66 out of 5

8.5K Ratings

1 month ago, LisaPenate

MyBambu my best friend

It is an excellent app for the Hispanic community living in the USA, it is inclusive since it allows anyone to access the banking services it offers without needing to have an SSN, since I started using it my bank transactions to my native country Colombia have been much faster and with a low cost rate, in addition among its benefits I highlight the possibility of being able to recharge cell phones from another country through my phone, it is also worth highlighting that the interface is intuitive and easy to navigate, which is why I recommend it to anyone who is also looking for a modern, secure and easy-to-use banking solution.

3 years ago, GaelicGurrl

Just another bank that doesn’t keep their promises

2nd update: did as I was asked, provided all info. Was told I would my bonus within five days. That was on Monday. It is now nearing the end of the day in Friday, still NOTHING. Messaged again yesterday and was told to wait longer and basically told I was being a nuisance and they had already told me by email I would get it when the email was VERY unclear. This is BEYOND ridiculous. Update: I did as I was asked and got more excuses and was told I needed to provide more of my friend’s information that I didn’t have (their email) which was NOT stated as a condition of receiving my bonus. So, thanks for not doing as you said and asking me to jump through more hoops on the hopes you would fulfill your empty promises. Done. This is ridiculous. I just hope my friend at least got their bonus. I had JUST left another banking situation because they would NOT fulfill their end of the deal with my multiple referrals…not only did they NOT give me my bonus, but my friends and family that also signed up did NOT receive theirs either. Looks like Bambu is going to be the same thing. I had high hopes…guess that is what I get for hoping though. Wish I could say I had an experience like the review I read, but spoke to customer service and they couldn’t tell me anything useful…not even that my friend shows as a referral. I wish I could give zero stars honestly.

2 months ago, GlamChamp73

Do not use this bank

I switched my direct deposit here after having this account for two years. Since I have done that, I have not received one deposit when it was deposited per their terms and conditions I have had to make calls into the company both months. The first month I was told that it was because it was my first direct deposit, this is the second month and my deposit still not there on time but nobody can tell me why. Again I got the will make a escalated and get back to you within 24 to 48 hours. There are no answers provided by Customer Service they don’t follow their own terms and conditionsand that’s just on the Customer Service end. The app itself is pretty much useless when it comes to anything especially with any kind of an online banking information. I have seen this. They will hold onto your money until they are ready to release it and not a moment sooner.

3 years ago, nicole pajar

This bank is holding my money.. DO NOT TRUST

After submitting all the documents they asked me to send, no replies from them. I can’t even email them because the emails are being returned because their inbox is full apparently . This shows how scummy this company is. No help at all. They asked me to submit docs because of unusual amount or frequency of external transfers that are coming in. It’s not my fault that the app works like it’s still 1992. I would scheduled transfer from my Wells Fargo so that I can use MyBambu buy every time I tried to press transfer, an error message pop out, so I’m thinking it didn’t process. So I tried again. And again. Little did I know each time did process. So now they ask for my docs about 6 days ago. Provided them w statements and id and selfie and what not. Until now no reply. And can contact them. I’m so mad at myself for trusting a bank like this. Stay away from this bank. Open a chime account!

2 years ago, chuntttyyy

Better customer service than the rest !

I had an issue with my account that needed fixing last Friday, and despite the long weekend the customer service agents were able to respond to my message by Saturday morning , I’ve had previous experiences with other banking apps (that I won’t name because they don’t deserve free publicity) that took almost two weeks to respond , MyBambu responds quickly and with real resolutions ! 5 stars !

4 years ago, Alexis_C12

Missing Payment

Customer Service Is Terrible. When you’re doing their affiliate Referral program, they’ll tell you you’ll receive payment within 3-5 business days but really it’s more like 5-10 business days or even longer. So no, they don’t keep their word. And I was blocked from them from two different Facebook accounts because I was mad at the fact that I didn’t receive payment LIKE THEY SAID. I was told I would receive payment two weeks ago then they told me to wait until the week after and I did. So I asked for it Friday and they’re still saying I should receive payment next week. Now it’s Monday, and I’m still waiting for my referral bonuses (mind you I have to make a third account to reach them) and of course I’m still getting no response smh This is completely ridiculous. I wouldn’t recommend this app guys.

3 years ago, eduars5255#=

Don't trust this app

The truth is that I thought it was a good app, but on the contrary, when I created my account everything was fine, I gave myself $ 10 of which I spent 7.50 or something like that, a day passed and they blocked my card for a fraudulent transaction of $ 400 and I didn't I had even deposited nothing because the card had barely arrived, and after asking and asking now I will receive a card, but now they sent me another email where it says that I have to send more public service documents, direct deposit receipts, and more. The truth is that I am only 19 years old and I do not have all those receipts, because I have not deposited anything in my account, nor do I have public utility bills because I am not independent,

4 years ago, Brandymorris

Don't refer you won't get paid

I have yet to receive payment as well for referrals I was told 3-5 days as well I have been waiting since November and every time I message I'm was told a ton key would be put in than I'm told next week than next week come nothing than told the next week and that's been going on since November and here it is January and no payment still for my referrals that I sent to the app so long story short it's unfair and should not be said u pay for referrals when u don't pay and have a million excuses every week I have reached out several times on FB and just keep getting excuses after excuses it's crazy that look like I'm not the only one going through it so again don't refer cuz u won't get paid obviously

2 years ago, brigit made me unhappy

Customer Service is horrible!

The customer service with MyBambu never answers the phone when you call and leaving a voicemail is pointless cause they don’t call back! It says you get $10 for opening an account, then when you sign up they tell you it takes 12-15 days before you get the bonus. It has been 17 days since my account was approved and my bonus hasn’t come through yet. It also say you get $15 if you refer a friend which I did and haven’t gotten that bonus either! Don’t waste your time with this app! Edit: Its now been over a month maybe longer and I have still not received my sign up bonus nor have I gotten my referral bonus! DO NOT DOWNLOAD THIS APP! THE CUSTOMER SERVICE IS ABSOLUTELY TRASH AND UNRESPONSIVE!

4 years ago, xHeyyKaittx

REGRET THIS APP

When I downloaded this app it was $20 to start a new account and you get $10 per referral. I made $80 from the app within the first week. Most of my referrals got denied because their ID's were expired, didn't live at the address that were on their ID's etc etc. I have 2 referrals that still haven't even received their bonus for joining, I, myself have been waiting 2 weeks now for $30-$40 dollars from referrals. Truthfully, if you're looking for a quick way to make money THIS IS NOT THE APP. I've been told multiple times I'll get it this day, I'll get it that day, etc and still nothing. Don't even waste your time. I'll be trying to find a way to cancel my account and stay away from this app.

4 years ago, G*BOO

GREAT customer service

To begin with I had problems getting my debit card. When I contacted support to let them know I never received it. Not actually even talking to anyone I had sent a message. A few days later I had my new card. That was sent by express UPS next day delivery. Who could ask for better service then that? Other than no monthly fees. Which they have that covered also. Highly recommend.

2 years ago, CandyFromAVan

Worst experience I’ve ever had with a financial institution

My account was closed within a day of it being open (was never used) and after a WHOLE YEAR of going back and forth with these people because they can’t figure out why it won’t let me even log in to my account, I get an email saying “ We regret to inform you that MyBambu will not proceed with your account opening based on the information that you have provided due to multiple reasons.” The information I provided: I had multiple accounts because every time I would be on the phone with an agent, THE MYBAMBU AGENT would TELL ME to try to create a new one!!!!!! These people are a freaking JOKE!

1 month ago, R911z

Incredibly grateful 🙌🏽

“I’m incredibly grateful to have opened my first U.S. bank account with the MyBambu app using the documents I brought from my country. Even with other accounts, I continue to use MyBambu because it’s so beneficial—no monthly fees and easy transfers to Latin America. MyBambu has been a game-changer for me, especially as a newly arrived Latino, making my financial management simple and stress-free. I highly recommend it!” 🙌🏽

2 years ago, Lucas B97

Need help!

Hello, I hope you guys are doing well. Here’s my problem: I’m currently using an iPhone 5s that can not support further software updates, therefore I can’t update the app due to the iOS version of the phone. Could you make available an update that older phones like mine could use? It would be much appreciated!! Have a nice day and thanks beforehand.

1 year ago, MyLeci

False Advertising!!!!

Do not waste your time signing up especially if they are offering a referral bonus. They will not pay it even after you have sent in all kinds of proof that someone signed up using your link! On top of that they will block your email so that you cannot contact them. Also the card DOES NOT connect to your Apple Pay or Google Pay even though they say that it will. I’ve had nothing but problems since I first got my card but held out hope it would get better. The final straw for me was not getting the bonus and being blocked!! RUN AWAY, DO NOT SIGN UP!!

2 years ago, Navyman21

FRAUD !!

Within 24 hours of downloading this app and setting up this account, I received a dozen text messages and emails all saying “congrats” and “approved” and “add money” !! I also received communications that my Visa Debit Card was already on its way !! Today I get text message alert that someone was inside my account trying to change a PIN number for a debit card I don’t even have yet ?? Then moments later, I get an email that tells me if I want to order a debit card, that i can do so on the app ?? After seeing both of these communications I closed down this account immediately !!! DO NOT TRUST THIS COMPANY !!! You’ve been warned…

4 years ago, Bwindings

Great app

Great app, great customer service they have your banking needs covered! Edited to add If you haven’t received your sign up bonus you will. just be patient and message them on their Facebook page they are trying the best they can to get them out to all of us

4 years ago, evatt29

SCAM

Do Not Waste Your Time Signing up for this “bank” they offer you a “reward” for signing up , and a “reward” for inviting friends they don’t follow through , it’s always “next week” I signed up a whole month ago and never got a $20 bonus from them as stated ! very unprofessional on Facebook messenger , you can not even talk to a manager , just some random person talking , telling you what you want to hear , several other people did not receive any money either , per stated in their “sign up bonus” . they are worthless ! I’ve even took legal steps towards them !

4 years ago, koyydhdgssyfhfystdyxfzgxi

Liars (Updated since this review)

Update: I just checked MyBambu account a few minutes ago after I messaged them like they asked & my $20 sign up bonus was FINALLY in my account.. Y’all are false advertisers. I signed up over a month ago & was promised a $20 bonus for signing up & never got it. I will not be referring anyone to your pointless app & I will be removing your app & won’t be back. I don’t like being told something & it don’t happen.

2 years ago, Yelly12

SCAMMERS!!!!!

I signed up for this account and was promised a bonus at sign up and this was back in January!! So 10 months later no bonus and when I tried to contact them to inquire about this it took me about 2 months to even get any response back! When they did respond they told me that they were “backed up” with accounts and bonus and abs they should have it deposited very soon and this was 2 months ago as well and still today no bonus and no responses from support on the matter! They’re scamming people!

2 years ago, GuallasWifey

They tell me to contact them

They say contact them so they can take a look- I literally call 25+ times / day, I message their Facebook 25+ times, and I’ve emailed everyone up to the CEO. They are full of lies and deceit! I will be traveling to their home office so we can rectify the issue in person. But I shouldn’t have had to pay out attorneys to travel with me. Costing way more than the 2k they stole. I will be posting the CEOs personal cell number as well as address on my Facebook tonight. You can figure out who I am from the derogatory remarks on theirs.

12 months ago, Lucie_fer

Scam!

I requested my card two weeks ago and I cancelled and try to open it again and I had no response by the “customer support” I called as demanded on the app I sent an email two weeks ago and never got an answer. After calling like 5 days in a row I got a hold of a representative (Carol) that told me from 24-48 hrs I was going to get an answer. It has been 49 hrs I called again and Sergio was so rude and monotone voice. He told me to wait 48 more hours. My card and my account are useless because I can’t use access it.

7 months ago, kayyyyyy deeeeeee

Go elsewhere

I wouldn’t trust this app. Not to mention that the only good reviews are in Spanish, super strange. I haven’t dug too deep into the app but I’ve read some reviews from real people on this and my complaint is on the excessive messaging they do, I get text messages from them multiple times a day and it’s been months.. they haven’t missed a single day. It’s a little much for me and I hope every trace of my account is deleted from this company. The good reviews are fake, listen to the bad ones.

2 years ago, feels judged

Horrible customer service

They must only have one person working at their all center because I called got a full day and didn’t talk to anyone! Also I referred someone and the day they spills have paid me they locked my account! I can’t talk to anyone to see what’s going on and it’s almost a joke at this point! I referred dad got locked out with no chance at speaking to anyone to resolve! Needless to say I’m pretty mad, but hey they have no problem emailing me about promotions or whatever daily!!! Boooooo to Bambi

4 years ago, SexiMamiLisy92

$20 Bonus promises! (Huh LIES)

When I signed up there was a $20 promotion going on but I still haven’t yet gotten my $20 from you guys! I’ve been waiting & waiting bit nothing at all , I don’t understand it at all you get people to download apps with fake lies about giving free money but when we download the apps & do what they tell you to do to get the bonus but still haven’t gotten it I’m not rating it more then 1star! It’s not worth even 1 little star! I’d really like for someone to please fix this issue & stop playing fake lies on people!!

2 years ago, JenJ1205

Worst bank and customer service

This is the worst bank and customer service I’ve ever encountered. I’ve had my account for over a year referral I did it took me three months to get my payments and it was me calling every day. I just did my referral and now I can’t login it says I can’t open my account and can’t get through on the phone and can’t get a reply on email. Just like always do not sign up you will never get Your money and you never even talk to anybody

1 year ago, BaneVGaming2000

Bad service

Terrible bank, they closed my account only because they did not want to pay me since I referred two friends and a family member and automatically when it was time for payment day they only closed the account due to an alleged suspicious activity without any justification. I sent an email to support to see why and they never responded despite having been their users for a year. Very bad, I don't recommend it anymore.

3 years ago, CULTURE CANCEL IBOTTA

No Bonus

I’m looking for a on line bank that I can trust. I don’t see how I can trust you people if what you say isn’t true. No sign up bonus and no referral bonus. I am embarrassed having my friends sign up and then tell me that I’m just trying to scam them because of what I told them what they will get and didn’t get. I told them just to delete the account and that it seems bogus. I came here to bank, but I’m not banking with a place that lies and untrustworthy.

8 months ago, KhaosBaugher

Love My Bambi

I gave had my account for almost 2 years and I absolutely love it. I have made almost $200 in referrals and received all moneys in less than 2 weeks. I have never had any issues. Thank you My Bambi

2 years ago, dago820

All around bad

I was lied to saying I would get a sign up bonus, it’s been almost four months and still haven’t gotten anything other than more lies and excuses when I can even get in touch with anyone (which is practically impossible) I definitely suggest everyone who is thinking of signing up take that time to go to the store and find a cheap pair of shoes because you’ll get more out of the box than you will this app.

3 years ago, JenLC83

Changing my review

I opened an account got my card activated and my $10 showed up this morning I haven’t used the card yet to see how well it does but will update again when I do :)

3 years ago, Talia1994

Pay

I wrote them told them I didn’t receive my money and they funded me automatically thank u I will continue to use the app. 10$ just for signing up !! Can’t beat that

3 years ago, Jdggatyev

Horrible customer service

I referred someone to use this so we can both get a sign up bonus, i referred them on December 1st, reached out to customer service about not getting referral, the person i referred got their bonus. I still haven’t gotten mine, can’t send messages to support because their inbox is full, they keep asking for the same information, never using this app or referring anyone to it again.

3 years ago, Zellars6

Suspect

I didn’t get my sign on bonus until just two days ago, and I’ve had my account since late November. I still hadn’t heard anything back from anyone when I was inquiring about it back then. I was about to delete my account when all of a sudden the money is in there now. However, the app is taking way too long to let me verify my external bank account, so I can close my account.

4 years ago, brisears16

Only issue It Took a while to get bonus

I like the bank so far it’s simple to use the app offers many features my card came faster then I expected, my deposits post next day!

4 years ago, PSVivians

Let’s see if they post this

The fact that my account keeps getting limited due to security reasons and I barely even use it works the last nerve that I have and then when I called I get told somebody will contact me in 24 to 48 hours but it takes them 24 to 48 days and sometimes they don’t reach back out at all. I’m waiting on my referral pay. Hello! Is anybody there? This “bank” has to be a joke. Am I being linked here? Where are the cameras?

4 years ago, Tramjackson

Best app ever

I signed up and got the quickest customer service ever . They are on facebook messenger and very helpful and kind with all the questions i had . Not regret at all best banks i ever bank with . Oh and they are giving $20 bonus for opening account 🥰

3 years ago, c.ortuno

Super convenient!

Easy access at the tip of your finger. Mostly everything is done through the app and it's super easy to navigate.

7 months ago, Unknown080808

Do not bank with them ! Do not trust them

So apparently I was checking my account when I tried to log in today I was having problems so I called and the lady told me they was having difficulties on there end so today I look in my email I noticed they closed my account out of nowhere and I have money in it these people are SCAMMERS THEY DO NOT PAY AND IF THEY DO PAY TAKE YOUR MONEY OUT EVERY BAD REVIEW YOU SEE BELIEVE IT!!!!! They false advertising.

2 years ago, 4SLM20

Waste of time

I did the sign up $10 sign up bonus and have yet to have gotten that also at ask me time referred a friend of mine for the $15 referring a friend promo they have also and still nothing so again now why did I even make the mistake of closing my other account for one that has even worse customer service! I wouldn’t dare refer or recommend to anyone

3 years ago, Idadeutsch1

Not happy at all

I have submitted my information now for the 4th time thru email as they requested. I keep getting text msgs saying my account is open as well as emails but when i log in it say still verifying, well you been verifying me now for over a month now. I have emailed and asked for help and i get the run around asking for my ID when it has been approved already. Sad very sad

4 years ago, kimray83

Idk about this app

I open my account bout a month ago. Still haven’t receive the sign up bonus. I even email support three times and no reply yet. How Support not emailing me back is beyond me. I don’t understand it. Just tricking people to sign up. Waste of time smh. I did contact them on Facebook. Was told that week or the next. Guess what.......... still haven’t receive the $20 sign up bonus. I need to figure out how to close my account

6 months ago, Observant1247

Zelle

I love MyBambu but why is Zelle not available in the app? I have tried three times to link my card to Zelle and it doesn’t work but you advertise that it links to Zelle! I know literally everything on how Zelle works and if MyBambu in fact does work with Zelle then I would like to know how!

2 years ago, shnabbyxo

No-go

This company is definitely guilty of false advertisement. Even after sending in proof of my referred friend signing up, they want to tel me that they didn’t. & I know they did bc I did it for them through my link lol. & every time I email, I get nothing in return or just a response telling me I’m lying pretty much. So thanks Mybambu. Go somewhere else, don’t use Mybambu they don’t care for you.

7 months ago, jiiiijjkklllaqqiibbs

Quick respond

Good morning I have been trying to link up my new digital debit card with Zelle but it not working

9 months ago, abdiel_cortes37

Cards sending

You guys should be better sending cards ñ they don’t arrive at home

2 years ago, bkaylaalways

Ignored by customer service

I reached out to customer service on Monday. Initially I received an email saying their inbox was full and it couldn’t be delivered. When I received a response later that day asking to verify my account I sent all info requested and haven’t heard back from them. It is now Friday and I’ve reached back out several times with no response.

3 years ago, ty88$

Don’t download or open account

I downloaded the app opened account like it stats on the ad “you will receive a $10 bonus for opening a new account, well I opened the account wasn’t rewarded the $10 like it states on the website this site /app is complete scam to reel people in they never even pay referral bonus’s or opening bonus

2 years ago, zigb11

No answer

One one answer their phone they respond on Facebook messenger but that about after 4 days. I got the MyBambu card but cannot activate it it say go to the app I followed all instructions and I cannot find anything on the app that says activate card do I guess it is useless total waste of time yall they do not answer their phone either

2 years ago, MHOPED1362

I have also been having issues with the referral $15 I’ve used this app for 2 years now and when I first got it it worked just fine I’ve tried three times now and the referral does not work it’s like they changed there “rules” on purpose so they get more customers and not hold up there end.

Description

MyBambu is a mobile application that offers an array of financial solutions to provide convenient, reliable and affordable services to everyone, regardless of their immigration status-No SSN needed. Our services include, international money transfers, domestic and international bill payment, domestic and international phone top-up, peer to peer transfers and more. MyBambu Account No monthly fees, no credit check, no overdraft fees. No need to go anywhere to get your paycheck, use our direct deposit feature. Cross-Border International Money Transfers MyBambu users can send money instantly to family and friends at over 40,000 cash-out locations in Latin America. Bill-Pay With MyBambu you have access to over 8,000 bill payment providers in the U.S and Latin America. Phone Top-Up MyBambu offers convenient top-up services for all major carriers in the U.S and Latin America. Send and Request Money (P2P) MyBambu users can send money to or request money from other users at no cost instantly. MyBambu Prepaid Debit Visa Card Take your card with you anywhere you go, MyBambu offers a physical or digital card. Use it where VISA is accepted. Add Cash With MyBambu you have access to over 120,000 cash in retail stores in the U.S. Find the closest one to you within our app! -Add Money, Bill Pay, Gift Cards, International Money Transfers, International Bill Pay, and Top-up, services are not provided or affiliated with Metropolitan Commercial Bank. -MyBambu Prepaid Debit Visa Card: By using this card, you agree to the terms and conditions of the cardholder agreement and fee schedule, if any. The MyBambu Prepaid Visa Card is issued by Metropolitan Commercial Bank (Member FDIC) pursuant to a license from Visa U.S.A. Inc. “Metropolitan Commercial Bank” and “Metropolitan” are registered trademarks of Metropolitan Commercial Bank ©2014. -International Money Transfer: This service (the “Service”) is provided by Servicio UniTeller Inc., herein referred to as “UniTeller” or the “Company”, a leader in global money transfer services. Terms and Conditions May Apply visit: https://bit.ly/3qJo5kz -Refer a friend Program: Offer valid only when your referred friend opens MyBambu account and is verified. Rewards may take up to 15 business days to be processed (Monday through Friday, excluding US bank holidays). *Additional Terms and conditions apply, please visit: https://bit.ly/RaF Address- 221 Clematis St. West Palm Beach, FL 33401