I loved having the convenience of looking at my balance or documents when I wanted to but the last few months I am not even able to log in because it closes on its own. Every time I go to login it closes the app. I’ve tried redownloading it and turning my phone off and on. Super annoying. Someone fix this!!!

4 years ago, Frustrated and Anonymous

Great when it works........

The convenience of checking the balance of your SNAP card is wonderful. It saves time and is much simpler than calling, pressing buttons and entering in your card number. The app is also helpful because you can submit documents by scanning them with your phone. Unfortunately the app is no longer working on my phone. I can open the app but when I log on, the app repeatedly shut down. The app has been removed from my phone and reloaded. I have shut my phone down and turned it back on. These steps have been repeated several times. Still will not work. Frustrating. Please fix the app!!

1 year ago, Peri2201

MyCalwin Mobil App on iOS

What a sad excuse for an app! it rarely Works & I end up having g to log in to my Acct online ! This app crashes, cannot open it close it it opens on its own and stays stuck ! Pain !! Fix it or Get rid of it and Do a Fresh new one !! This has never allowed me to upload documents to my caseworker to get my account recertified ! I’m so upset it’s held up my case this year! I have problems every month with it ! Now it says it can’t find my case at all !! I was recertified 2 months ago ! I hope your app didn’t drop me in the system and mess up my case !! Grrr unhapppy customer

1 year ago, TheresaMoore

MyBenefitsCal is a worthless app

It doesn’t recognize my county which is DEFINITELY using MyBenefitsMobile to disseminate information to recipients. My DPSS Mobile is no longer active because of switching apps so my only option now is to call the Dept of Social Services and wait on hold for 3 hours each time I need to check benefits, leave messages for my caseworker, get information; submitting documents must now be done by mail or in person.. not easily accomplished when someone is disabled.

4 years ago, frbk if de tax b it ffb

I wish I could give 2 1/2 stars

This app works about half the time. It’s great and convenient when it isn’t glitching. I’m glad I have it, but I’m also glad I can just call the number on my ebt card if I want to check the balance. However if I’m trying to upload documents and it’s not working, I’d have to email my worker or drive down to the office.

1 year ago, Booo6256482@1

Awful

WHY did we change from DPSS mobile with no warning?? I got no notification mail or anything and only found out when I realized it’s not in app store anymore. This app takes you to the new website which I have an account on already but then tells me they don’t service LA on the app. Why did the apps change. This app doesn’t work I can’t even log in.

4 years ago, Mizpluto

A VERY BIG BUG 🐛 🐜 🕷

I've had this app for months and never had a problem but the day before yesterday it started shutting down every time i try to Login. I restarted me phone still didn't work then i Uninstalled and reinstalled and It's still doing it 🤦🏾‍♀️ can you guys please help with this bug thank you😊

2 years ago, thatgirlyouknow559

Horrible

Horrible I use to really like it But for the last few months it has not even been letting log in It says checking for internet connection I have tryed to uninstall and reinstall but it still does the same thing. I know it’s not my phone I pay for unlimited internet so there is no reason for this to happen

5 years ago, aut0 cl0se

Turning off before signing in

I love this app and use it all the time. Recently though when I tap My Benefits it goes to the log in section then not even a half a second later the app closes. Not able to use the app now. Would give 5 stars but 3 because it WAS a good app.

6 years ago, Yarmulkes

Effective with the Latest update, using correct login info, it gives an error message indicating login info not correct. Desktop login works fine on the website. Started with the latest update. Was fine prior.

1 year ago, Magicclo

We need the old one back

We cannot ever check our account because it logs us out and can’t get back into the account I liked the old one way better it was more convenient and not difficult at all …. This new one is wack and dumb can’t update anything on my dpss anymore … you guys need to bring back the regular one

4 years ago, Hoshang Omar

Doesn’t work anymore

I’ve had it before so easy to use but last months it stopped working on its own, so I typed in ebt app not calwin app couple of them popped up the very first one it’s the correct one now I can see my balance there way better app .

5 years ago, oscar0583

Only 1 upload option??

This app is ok. But really needs another option to upload images. I want to be able to upload images already saved on my phone. Only gives me option to take picture and upload. Please add this feature.

2 years ago, BetterOneNextTime

Update not working

Kinda hard to do an update after you click on “update” and all it does is keep looping you back around to here and the actual app not letting you view anything or fix it…

3 months ago, Smirk Snirggler

Where do I update?

Neither the website, nor this app has info on how to actually update your income. Guess I’ll have to call and wait on hold.

4 years ago, MTZandA

Won’t update

I opened the app which is forcing me to update but when I click “Update”, it opens to the APP page but won’t actually perform the update. It is stuck in the older version.

4 years ago, Cherboocool

New update not working

Try to open app and get a message saying to use you must update and to click the update button below. But when you click on Update the App Store opens. Cant update and cant use app now. Please fix this. Even tried uninstalling app and reinstalled but same issue

5 years ago, KhaliiBaybee

Cannot Open

The App will open but once you go to view balance it closes the app completely!! This has been for the last month and a half!! When are you guys fixing this?!?! Aggravating!! Sorry but seriously why have the app for convenience when it’s inconvenient?

4 years ago, ugh185

Upset

Loved the app and having the conveniences checking my balance whenever and wherever. But after downloading the update on the app and my phone, I can no longer get into the app. Every time I try to get in it says that I have to update the app which I already did🤦🏻‍♀️ please fix the situation.

4 years ago, NewToTheseParts

Force close/Very Disappointed

I haven’t been able to use this app at all since I downloaded it. I have documents that the department has requested I turn in and I am unable to do so due to the fact that this application CONSTANTLY forces close!!!! I’m sooo aggravated. AND I have an iPhone. So I know that’s not the issue.

6 years ago, cbk.indysolo

I just installed the new update and the login issues are resolved. Thank you

3 years ago, charmain seabrookss

Horrible

This app been messing up since Wednesday its wont let me upload anything. You cant email or chat with them on the app. And i try ups computer its wont work. Four other ppl cass wasnt letting them do anything with uploading a document.

4 years ago, jennifer nicole 90

Use to work perfectly, sad to see a perfect app go to the waste side

Crashes as soon as I try to open it. When I downloaded months ago it worked perfectly fine. All of a sudden for the past 3 months it crashes every single time.

4 years ago, fresnofresno

Cannot update

It’s telling me to update before using the app. And it’s not even giving an option to update. I have all my apps set up to where it automatically updates if there’s any updating needed. The app looks up to date but STILL WILL NOT LET ME TO EVEN GET ON OR LOGGED IN!!!! Needing to submit documents!!!

3 years ago, FixThisss6753033

The worst app ever!

This app is garbage. A dyslexic preschooler can make a better app than this. Fire the developer and create a new app from the ground up. There is no excuse for such a dysfunctional app, especially when there’s elementary school children creating fantastic apps that function for superiority to this garbage.

5 years ago, _.ynattirb._

Crashes

Crashes as soon as I open it. Have to delete and re download it only for it to work a couple of times. If it would work, the app would be great

4 years ago, Pinball mamajama

Doesn’t work

It worked fine until it forced me to update. Now it doesn’t open at all. Every time I try to open it it says to update, then tells me I’ve already updated, in an endless loop. I can’t access my account or any info.

2 years ago, Celestialbean

Not working at all

Trying to make an account and I am not able to even confirm my email address to get in. The app just completely crashes all together.

5 years ago, Daisy Rios L

It keeps closing

When I try to push on the my benefits option. It’s so annoying cause I’m just trying to upload some documents for medical ! Please fix this!

3 years ago, AnahiJ31

Does not work !!

Does not work or works when it wants to ... it kept on trying to log in and it would say “YOU SUCCESSFULLY HAVE LOG OUT “ it’s a struggle won’t work just email direct to email to your worker ....

4 years ago, Crankyollady

The latest update won’t actually update

The app directed me to the update but once it finished “updating” it is still requesting an update. So now there is no way for me to use the app 🙄 Pathetic when the update causes more issues than it “fixes”

1 year ago, Abu Effat

Can’t sign in

This app is not working or is a third party fraud. I have no problem signing in through the website, but using the same credentials I can’t sign in through this app!

2 years ago, herna503

Never works

Every time this app gets updated, it never seems to work. You click update and it doesn’t. What’s the purpose of updating the app if it’s not going to work

4 years ago, keiramcc1

Can’t do anything

I’m not sure if it’s my phone or the app but I can’t use it at all it keeps saying download newer version but when I go to it it’s the same app ... help me 😣

4 years ago, casilals

Acuario

I don’t like the fact that I have to be downloading the app every time because every time I try to push on my benefit it turns off and it will not let me see it unless I delete the app and reload it every time

4 years ago, sjsjrmfnfncmfllruuhbu

Says to update but doesn’t

Won’t let me log Into the app or do anything, it keeps saying to update the newer version to use it but tried and even uninstalled and reinstalled the app still nothing.

4 years ago, Gosnell54

Update version not working

I just downloaded the app and it says to update the new version but it ain’t letting me..Can you PLS fix the problem

4 years ago, Doctor Loves

Must have hired Hunter Biden as app developer!?

Typical government crap. Not sure who is building and maintaining their apps. Maybe Hunter Biden was hired!? This app never works anymore. I just updated as it made me do and now there is zero way to login. Just closes and won’t let me in.

5 years ago, Viviana•

Update in December/late Nov

App doesn’t successfully open. It opens then immediately closes. Sometimes if i delete the app and reinstall it opens but then as soon as I make a selection closes. I uninstalled and reinstalled but the issue persists.

4 years ago, Cuhhsahhndruhh

App Force Closing

I haven’t had too much of an issue with this app until I just got a new phone. Now, as soon as I click on the pet to check my benefits, it force closes and I can’t even login or anything.

4 years ago, Kiki3366547

Doesn’t Work

Doesn’t provide any info. It is not connected to any meaningful info. Sad that they can’t make something like this work. This means more people calling the office and visiting the office which ultimately costs more money.

2 years ago, dhaoenslsmc

Please fix this ASAP

I’m begging you guys to fix this app. It’s slow and inconvenient. I’m trying to submit forms but there is no submit button for it. Just do something about it!

2 years ago, Shawn's Gal

GEEMANY CHRISTMAS!!

I try and login and the app closes itself it for me too! Does anyone know if this is the app that you can go to and use to upload documents for your workers review? Thank you so much!)

1 year ago, MJL198707081017

Horrible app

I don’t like this app at all. Ugh why they had to take down dpss app it was much better.

4 years ago, dosomethingforous

Pay attention

Nobody doing anything about app login u off soon as u try logging on its so annoying I been trying to submit my paperwork online without me having to go into office for 2hr wait to just give papers

1 year ago, Ms. KQueen

Terrible

Just like their offices, this app is non-compliant and misleads! I received a notification saying that I had to download this app in order to contact/update; however, it doesn’t even SERVE MY COUNTY!!

4 years ago, mrsnesbittt

App doesn’t work

Closes on its own before I can even log in with my current phone (iPhone XR) I have to use the app on my old phone and can only check it when I’m at home or have WiFi.

4 years ago, 2ks.

Call your Card 😂

Every time i try to log on it tells me to update the app that I already updated! The app Wont let me log in at all even when I tried to DOWNLOAD IT AGAIN!!! This app needs a whole new EVERYTHING!

1 year ago, chicopoeta01

Why they change the old one ?

Don’t work at all , will not let me log in . The old version was better.

4 years ago, gofragyourmother

Woke up

I woke up and started the app... says if you wanna continue you have to update... now I updated... I deleted the whole app and downloaded the app again... still says I need to update...

Description

CalWIN is a group of 18 California Counties that provides Health & Human Services for county residents. Services include cash aid, food and nutrition assistance and medical services. The Mobile application allows you to check your current benefits wherever you are, whenever you want. Get information on assistance programs. Find a County Human Services office in your area. Or see if a disaster has been declared in your zip code. Standard text data rates may apply. ** Notice ** The MyBenefits CalWIN Mobile Application is currently designed for use on iPhone and iPad (version 3G and above). Downloading the application on any other devices may impact performance or results. Privacy Policy To view the Mobile Application Privacy Policy, please select the Privacy Policy URL. Disclosure and Dissemination We do not sell any personal information to any third party. However, some information collected by this application, and some information you choose to provide, is subject to disclosure to the public in response to a public records request, as required by the California Public Records Act. These laws exist to ensure that government is open and that the public can access appropriate records and information possessed by government agencies. Legal exemptions to this public disclosure exist to protect individuals’ privacy. The California Welfare and Institutions Code (http://www.leginfo.ca.gov/cgi-bin/displaycode?section=wic&group=10001-11000&file=10850-10853) expressly requires the confidentiality of personal information gathered for the purpose of the Medi-Cal and CalFresh (formerly known as Food Stamps) programs, and protects it from being disclosed to the public. Disclaimer This application includes links to navigate publicly available information from agencies that are not part of this application and over whom we exercise no control. We suggest contacting these sites directly for information on their data collection and distribution policies. Site Security We monitor network traffic to identify unauthorized attempts to upload or change information or to otherwise cause damage to the application. Anyone using this application expressly consents to such monitoring. Except for authorized law enforcement investigations, no attempts are made to identify individual users or their usage habits. We take appropriate security measures to protect against unauthorized access, alteration or destruction of data, including your personal and private information. Policy Changes Please note that this Notice can change from time to time. We expect most such changes to these policies to be minor, but we will post those changes here as they occur. You may wish to revisit this page to learn of any changes.