I went to the bank to pay my credit card balance and asked if I could link the card to my online banking so I could just transfer money to pay it. She said just use the My Card Caddy app and I would be able to do that. But I can’t do that with the app. I downloaded it anyway and put in my info. When I put in my address it would not accept my state of Indiana and turned the box red, just kept saying please enter your state. I gave up and deleted the app.
I have had this app for over a year .... it wouldn't open I had to delete the app trying to re install and now it's trying to charge me! Would love if they had a website connected to this so I could atleast unlock my card. When I call first financial they say they don't know to call mycard caddy but my are caddy gives the first financial number as the contact... this is ridiculous
Even when I have card “locked” it shows as active in the bank’s system and lets transactions go through. This has cost me money and me repeatedly getting an overdraft charge. Nobody has a solution or can tell me why it is doing this. It’s quite annoying and frustrating. It worked well at first now it’s just not working. Very frustrating to me.
Unless I’m missing something, there’s no make payment feature in the app. Why would you make a credit card app that doesn’t allow you to make your monthly payment? This app doesn’t give me any info I can’t access by just pulling up the account through the website. Hopefully a make payment option is coming soon, otherwise downloading this app is pointless.
Always having to delete and re install the app . Now I can’t even add my debit card to it I sure wish they would fix it .. very frustrating and really not worth the trouble anymore ..
MyCard CADDY app places you in control of managing your card accounts. You can manage your First Financial Bank Debit and Credit cards anytime, anywhere. Once you’ve created a secure username, passcode and have loaded your card, you’ll have access to: • Suspend and reactivate your cards • Set real-time transaction alerts • Quick access to your balance Use this app in conjunction with other First Financial Bank apps to get the most benefit out of your card.
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