I was so happy to finally get this App. It’s great to not have to look everything up on line and have access to your claims on the go. One thing that would be a big enhancement would be the addition of Face ID so you can log in easier .
App won’t even open. Took me 15 to 20 minutes to get it to work just enough to get registered. Now when I try to open the app it’s just a blank white page. I’ve forced closed and tried to reopen it numerous times. Still just a blank page. Even the website just half works. Someone needs to put a little time in and fix this stuff since everyone wants everything done online. If it don’t work how am I supposed to use it.
It is basically the website in an app. Does not keep you logged in, doesn’t let you use face id to login, doesn’t let you add insurance card to apple wallet. What is the point of having the app if your not going to add the things that make having the app useful?
I logged in to my account, clicked on Contact Us, then couldn’t navigate away from that page no matter which heading I clicked. I had to give up and go to the website 👎
With the MyTeamCare.org app, finding the information you need is easier than ever — everything you need, right where you need it. Members: With MyTeamCare.org, you can check your claims and benefit usage information anytime, anywhere. You can also access your digital ID card and ask questions through the Message Center. Providers: Save time and use the app to search for eligibility, benefits, and recent claims. The app also features a search tool for claim filing information. Local Unions: Use MyTeamCare.org's search tools to look up member information and eligibility. You can also find the plan documents for different TeamCare plans through the app. TeamCare is a trusted name in labor healthcare for more than half a century. Your healthcare is our focus. When you’re healthy, we’re happy.
