Name: MyTime Scheduler for Merchants
Rating: 2.78231 (147 reviews)

User Reviews for MyTime Scheduler for Merchants

2.78 out of 5

147 Ratings

2 years ago, Ashia P.

Formulas

Won’t let me store formulas. I don’t get a lot of space in between clients and when I think I’m storing a clients formula, I save it and then go back to it to to make sure it’s there & it was never saved. Huge inconvenience.

2 years ago, Sweet aunt

Needs about 5 minutes to sync once or twice a week

I have to leave my app open for 5 ish minutes a couple times a week for it to sync up and let me use the app. And I run into problems fairly regularly and have to delete and re download the app. I’ve never had to do that with another app, let alone multiple times. And it takes so long for it to respond to the buttons I’m pushing on both the app and the web browser and keep getting told its the internet connection even though it’s happening everywhere I (and all my coworkers) use the app…home, errands, work. Every time I go to check out a client it takes multiple minutes for it to register what changes we’ve made for services provided and it’s uncomfortable with clients sitting there waiting/watching while we seemingly do nothing.

1 year ago, yessy 💖

Yessica deka lash the palms

I love the app very convenient. I would just like to be able to do the payment failures and go right back to the same date and everything when I press the back bottom instead of it refreshing and me having to input the dates and select just faliure again. Also a lot of times it doesn’t let me find the client with the number or name for some reason on the results it just shows up on the little pull down icon on the right. Those are the two things that I’ve been having trouble with but other than that wonderful 💯

10 months ago, bare skin studios

Fantastic app

I love mytime! I’ve used it for a little over 7 years. I was originally introduced to MyTime from a an old position I held. And when I started my own business, I loved MyTime so much due to the convenience of it, that I installed MyTime for all my businesses day to day appointments, memberships, social media, accounting, as well as scheduling. I would never use any other applications and or sites. Their staff are always available, quick to respond as well as handle any and all issues.

1 year ago, sober & smiling

Glitchy app

If you’re looking for a reliable system to use in the shop and remotely via the app…. Don’t get MyTime. No one in my salon (especially iPhone users) have been able to effectively use their app for a few months now. MyTime came out with an “update” and announcement that the glitches were fixed and no client data was lost but to my understanding the errors are not fixed because i still can’t access my schedule the same way on mobile as I can on a desktop

1 year ago, mroy_

Don’t Use

The app is horrible. It takes several minutes to sync every time I open it. The screen stays frozen so you are unable to see anything on your calendar screen till it fully loads. It minimizes how frequently I’m wanting to add any client info, formulas, or to check their history because it takes about 5 minutes. If I click on any icon after the sync it takes additional time to load that. It’s just awful.

11 months ago, Belltowerbat

You people are getting paid to run this?

Can’t even update the app right. The last several times I’ve opened the app it goes through some app update scroll thing and makes me reconfigure how I view the schedule. Every. Single. Time. You think we have time for this? We don’t. The time spent scrolling through your useless nonsense to find client information could be used just asking my clients verbally.

10 months ago, Melatone

Updates broke it

Mine was working fine. Loved it. Now I can’t even open it. It just crashes and crashes but it was working just fine last week. It’s messed my ability to be affective as I store notes in it and I don’t always have a computer handy. I need to be able to quickly see what’s next. Please fix this ASAP!!!! TY

7 months ago, My lash studio

Glichy (fix one thing, and another breaks)

I’ve been a customer for three years unfortunately once it auto renews, you are unable to receive a refund if you choose to cancel. The app has been extremely glitchy for the past three years. They fix one thing and another one breaks. I am consistently emailing and calling on a daily basis.. Save your money, there’s better apps out there

2 years ago, gld913199876568

Like the app, hate it on a computer

My app works great I have zero problems but when I use it on my laptop it glitches and has a lot of errors.

8 months ago, SomeRandomChick123

Can’t log in on the app

If I could give this app no stars I would. I can log in just fine on the website but recently mytime removed the option for me to get text messages whenever someone books with me, so I decided to see if I could use the app and set up notifications but I can’t log in… I can’t even find a means of contacting any kind of support.

1 year ago, Silvercharm95

The worst

This app is absolutely terrible and it got even worse over the past several months. Our company didn’t feel supported at all by the MyTime company either, every time we brought something to their attention it got worse or ignored. Waste of data. Even our clients had issues with it and complained to us about it constantly

11 months ago, TyCox42614

New update

The new update is great with showing me all my appointments however it keeps logging me and the staff completely out every time and it’s really frustrating . Please fix ASAP

1 year ago, elastric

App only works some of the time

I like to check my work schedule but 4/5 times the app is glitchy and doesn’t work, I do enjoy the check In notifications, and the app is nice to leave notes and pictures on if it does work which is why I gave it an extra star

5 months ago, Happy Ccic life

Performance is getting better

Performance is getting better.

2 years ago, kay-rickey

Fix your app it’s unusable!

So many people have commented the inability to use the app and my salon hasn’t been able to use it on our phones for about a week now. Very buggy and I can’t book anything or see my schedule without it freezing after 10 secs.

11 months ago, bryan9978

Horrible app

We’ve had nothing but problems with this system! Stay away and use a different system. No the app signs you out every time you close the app. Doesn’t allow our salon to add on services to customers tickets. This system wasn’t working properly since they debuted 2 years ago.

3 years ago, cheiwied

app version is awful

hardly ever opens and loads information on the app, which means you end up having to use the web version anyway. the app glitches constantly and updates take forever and never fix all the problems it has. wish I didn’t have to use this.

2 years ago, Rachel Hofmann

Never works

App almost never works. Used to be small glitches like changing appointment times on its own, now you can’t even scroll through the schedule or anything. It just freezes completely.

3 years ago, tangledinhair

Sometimes works. Sometimes doesn’t.

With the recent update my phone was updating MYTIME for almost 2 days. I uninstalled and reinstalled and now my books look weird. There are no stylist on there, it’s just all blurred together. At work on the PC it was lagging and not responsive. When it works it’s great. When it doesn’t it’s obviously very frustrating... 🙁

2 months ago, alexismerritt03

MyTime

Very easy and simple to use and navigate. Makes my job much easier!!

2 years ago, biggestmusicfanofalltime

It’s gotten much better the years

Almost five stars. They are getting there.

3 weeks ago, memyselfandeyes131

Love the app and software

Makes work SO much easier!

1 year ago, nicole2101

Can’t save client notes

My app keeps saying error when trying to save client notes. It’s frustrating trying to save notes and they won’t save. I’m not a fan of this app, too many glitches/bugs. Please fix this app!!

11 months ago, Muhgriuh

Doesn’t work

It doesn’t work for any of my coworkers at the shop, seems like it’s not an issue for them to fix considering I’ve checked a couple of times in the past year.

2 years ago, Fugrindr

Confusing

We use this scheduler for years a while the format changes and made it confusing for other therapist .. make it solid again don’t break up appointment just looks stupid

2 months ago, gabbygxo

Mobile

Can’t use on mobile outside of the salon. Having to be able to book for yourself doesn’t work unless at the salon. But overall it’s easy to use.

3 weeks ago, Sunnidazes

Great Scheduler, easy to use

Easy to use

2 months ago, Santana DaGreat

App

I like it. Easy to schedule.

2 years ago, Hero deep chirp

Not great 😑

Yo, this app is straight up trash. Glitchy and slow when it isn’t freezing completely.

2 years ago, sadaboutraces

Constantly freezes

Please fix this, the app rarely works without freezing in one spot or lagging completely

11 months ago, Hqckeygod

Terrible App

This app is awful. It’s slow and locks down. Can’t use it on the go to get anything done. Scrap it and start again!

1 year ago, lesiefromusa

Glitches and not fast enough

Glitches and not fast enough.

2 years ago, bkatty97

Worst app ever! Choose something else!

Worst app I've ever had to use. I wouldn't recommend it to a single person.

3 years ago, straighthairbyana

Confusing

Confusing and complicated to use

1 year ago, nerdfreak22

I can’t use it

I can’t use this app with my log in its ridiculous

11 months ago, mpickworth

Terrible

Worst booking app. Always freezes

12 months ago, Brian Effer

Unstable mobile platform and unprofessional management

As a mobile services business, we rely heavily on the mobile interface to access client records, directions, check in, check out and process payments. The extremely slow speed of the app, spontaneous crashes and overall instability made it extremely difficult to effectively run our business. This platform has a negative impact on our business and I would not recommend it to anyone that needs to use the mobile app. The desktop application is okay, but you can find many better solutions. The relationship started on the wrong foot, which should have been an indication of things to come. I was sold a solution, that never truly materialized. After everything was negotiated with their sales team, we went into the contact phase, at that point, the CEO, Ethan Anderson, denied the agreement to seek a higher rate. His truly unprofessional manner throughout never demonstrated partnership nor an effort to build long term relationships. His demeanor and focus was always on the organizations bottom line. His lack of leadership has built an organization that is focused on a transactional relationship with their clients. We provided every opportunity for Ethan and his team to address our concerns, but nothing was every done. Needless to say, we have transitioned to a new solution that is more stable and a partner. We made the transition prior to the end of our contract with MyTime. So despite still having to pay the remaining term, it was the right decision for my business. It reminds me of the screen in Moneyball when Billy Bean is speaking with David Justice. “The Yankees are paying you $3.5MM to play against them!” I am willing to pay more, NOT to use MyTime, that should tell you everything you need to know!

1 year ago, RP 1995

Garbage

This app is literal garbage. You’re better off using a felt pen and carrier pigeons to manage your clients

1 year ago, kimchichichichi

Absolute garbage

I loathe this app

9 years ago, Ethan Anderson

MyTime Scheduler is a game changer

This app is an all-in-one solution for businesses to manage their appointments, client records and communications with their clients. It lets you see your real-time schedule while you're on the move, update appointments, check client records and notes, and even send instant messages with photos to your clients. One of my favorite features is the ability to change the price mid-appointment and take payment through the integrated point of sale! It's super easy to use and should be used by anyone who cares about simplifying their lives and running their business better!

9 years ago, Meg's Studio

MyTime made my life easier

I've been using mytime as a business owner and consumer for over a year now. When they called me to tell me they now had a calendar system to go along with their system, I was excited to try it. I wasn't prepared for how easy it is to use for both my clients and myself! I've given a lot of feedback and they continue to add features I've asked for. An added bonus is real people answer your phone calls and they are actually nice and smart! Great job and thank you; MyTime!

9 years ago, Rahtha

Pretty solid!

I actually have a small business that I need scheduling help with. I tried a few products out there but really nothing clicked. The Mytime scheduler is great for me. I already have clients who I need to schedule time with. The best part is that my clients can use the Mytime consumer app to schedule time with me. Plus I compared with square and others, Mytime has the best credit card fees out there. The app itself works very smoothly and runs great on my phone! I would definitely recommend it.

7 years ago, Teejies

I like all the new updates

Great new updates with multiple columns and fixing the more features. Hoping for more ways to update employees, i.e.:different timing for different people, our entry level stylist takes longer to preform services than our master. Also hoping to be able to book client with multiple employees... (color with one, haircut with another) trying to check out a guest who has services with two separate providers is a pain

9 years ago, Kevin Coffman

Makes scheduling a breeze

This app makes it easy to make appointments and manage my schedule. Before, I had to double-check information all over the place (my calendar, client contact info, notes) but this app puts it all in one place. I can even chat with my clients and set custom prices for them. Makes my life a lot easier.

7 years ago, bigmikecay

LOVING the app

So far MyTime is hands down the best scheduling software we have used. From Booker to Schedulicity. MyTime is an all in one system. Booking to POS. Plus their Communicator program within is amazing. The layout (we have 12 employees and counting) is simple and clearly laid out. Customer service is the best in class. Mike

5 years ago, dissatisfied agent

Hate it!

It’s so Annoying that the app won’t even open at all majority of the time! So that makes me have to open it on my browser. So inconvenient!!!! Lately it hasn’t been working or opening at all!!! Or it takes for ever and a day for it to load and open!!!!! This is so annoying and I have this for work so thats even more annoying!! Please fix this!!

3 years ago, Eo of Lykos

Would be awesome ... if it worked on mobile

So I have zero complaints with the web based version of this but ... for some reason I am completely unable to log into any of my accounts on this app , yet can log in perfectly fine on desktop , putting in the same credentials . Not sure if it’s a security issue ( shouldn’t be as I can access it anywhere on web ) or some weird glitch .

9 years ago, RussianLebowski

Such a great tool!

I can't believe I used to run my business without MyTime, they have made everything about running my business easier. Plus, they bring me so many new customers!

7 years ago, don.co

Best scheduling app out there

I've tried everything like Vagaro, Mindbody and Schedulicity but MyTime is by far the best. Simple, does everything I need it to, and has some advanced features like messaging clients. Highly recommend!

Description

MyTime Scheduler™ is seven products in one, available right from your mobile phone! - Online scheduling and appointment calendar - Client Relationship Manager (CRM) - Point of Sale and Inventory Management (POS) - Instant Messenger (IM) - Business Intelligence and Analytics (BI) - Automated Marketing (Email and SMS) - Web Presence Tool (Listing and Reputation Management) Get this free app as part of your MyTime Scheduler account, and access all of these features on-the-go: * Online Scheduling: Manage your appointment schedule on-the-go. View your entire schedule and add, reschedule, cancel or accept appointments right from the app. Since MyTime is the only system currently integrated into Google Search, Bing Search and your Facebook Page, it's more important than ever to see appointments coming into your phone in real-time. * Client Manager: Keep your clients right in your pocket. View each client’s appointment history and notes and photos, and even set custom prices for individual clients that only they can see when they book you. * MyTime Communicator: Instantly message your clients for free. Exchange images, respond to questions, and more - right from the app! No more sharing your personal cell phone number to receive text messages. * Point-of-Sale (POS): Take payment right from your phone (sales tax tips, discounts, coupons, and staff compensation are all built-in). Easily track inventory and accept payments from clients for both services and retail products. Add tips, gift card purchases, packages,and additional services with just a tap. Need to apply a discount? Choose between a flat dollar amount or percentage off the total. Accept credit cards, cash, and checks. Scan bar codes (UPC) to add retail products and easily update stock levels. Pro tip: use our external Bluetooth card reader to swipe cards and speed up checkout. * Beautiful Analytics: It's time to understand what's really driving your business. Which services generate revenue? Where are you bookings coming from? Who are your best customers and staff members? These and many other questions will be answered instantly! * Personal calendar sync: We know work and personal can become intertwined. Easily sync your phone's calendar during setup and you'll never be double booked again. Anytime you update your MyTime schedule, your clients will automatically receive notifications about their upcoming appointments. They’ll even get reminded when it’s time to book their next appointment. Even better, all businesses using MyTime Scheduler are listed in the popular MyTime Marketplace where millions of people come to find and book appointments each month. You'll get notified every time a client books! Have questions, problems or feedback about the app? Reach out to us anytime at [email protected]. We’d love to hear from you!